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Med24.dk Reviews 

28,227
•
TrustScore 4.5 out of 5

4.5

Pharmacy
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Rated 5 out of 5 stars

We have been using Med24.dk for many years now and have only had positive results. The website is easy to navigate including a page for repeat items. The delivery time is outstanding as well as th... See more

Rated 4 out of 5 stars

Items were packaged not so well so when opened soon arrival they had leaked throughout the package. But replacement were sent straight away and packaged properly the second time

Company replied

Rated 5 out of 5 stars

I've been buying products from Med24 for more than 2 years now, but much more in the past year. The prices are good/cheaper and I often find sales on baby diapers and baby food. I had problems with th... See more

Rated 5 out of 5 stars

Med 24 has the best prices and the service is great! I always check the products expiry dates and with Med24 they sell products which still have at least 3 or 2 years before the expiry which is the be... See more

Company details

  1. Pharmacy
  2. Vitamin and Supplements Store

About Med24.dk

Written by the company

Med24.dk åbnede tilbage i 2005, og vi har i dag mere end 18.000 helseprodukter til super priser. Vi tilbyder dermed Danmarks største udvalg af produkter inden for helse, skønhed, personlig pleje, naturlægemidler, kosttilskud og medicin (håndkøb). I henholdsvis 2014 og 2015 åbnede vi filialer i Sverige og Norge, og kan derfor nu kalde os en nordisk helsebutik.

Tanken bag Med24 var oprindeligt at lave et online apotek, velvidende at lovgivningen endnu ikke var på plads i Danmark. Dette er forsat ikke tilfældet på trods af liberaliseringer i alle andre lande omkring os. Uagtet er vi dog fortsat forankret i en faglighed omkring vores produkter. Vi har fageksperter (farmakonom, materialist, kostvejleder, kosmetolog) indenfor alle vores produktområder, som altid kan hjælpe dig med råd og vejledning til dine sunde valg.

På produktkategorierne kosttilskud og vitaminer er vi førende på både sortiment og priser i Norden. Det samme gælder de store plejeserier, som vichy og eucerin

Vores lager ligger i Løkken, hvorfra vi pakker og sender alle vores ordrer. Vi går meget op i at sikre dig den bedst mulige leveringstid, hvorfor en stor del af vores ansatte arbejder med at få logistikken til at køre. Har du spørgsmål til din ordre, er du altid velkommen til at kontakte vores kundeservice. Vi er klar til at hjælpe :-)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28K reviews

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No recent history of asking for reviews

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Replied to 70% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(28,227)

1,646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Damageed items but good service

Items were packaged not so well so when opened soon arrival they had leaked throughout the package. But replacement were sent straight away and packaged properly the second time

27 July 2026
Unprompted review
Med24.dk logo

Reply from Med24.dk

Kære Simon
Tusind tak for din anmeldelse.
Vi beklager, at varerne blev beskadiget under den første levering, men vi er glade for, at du oplevede vores kundeservice som hurtig og hjælpsom.

Tak for din forståelse – vi håber at byde dig velkommen igen.

Med venlig hilsen
Med24

Rated 5 out of 5 stars

Med 24 has the best prices and the…

Med 24 has the best prices and the service is great! I always check the products expiry dates and with Med24 they sell products which still have at least 3 or 2 years before the expiry which is the best ever. Also the packaging is amazing and I like the fact that they provide free gifts too.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Order Not Delivered nearly after 2 weeks – Zero Accountability

I placed an order for few items on May 15th, with an estimated delivery of 2–3 business days. It has now close to 2 weeks, and I have received no shipping update, and no indication of when—or if—my order will arrive.

I contacted customer service yesterday, and was promised a callback within 24 hours or a replacement delivery. Neither has happened. No call. No email. No delivery. Nothing.

As a result, I am now forced to rush to physical stores to purchase these items myself before my trip this weekend—an entirely avoidable situation had this company upheld even the most basic standard of service.

This experience demonstrates a complete lack of accountability, follow-through, and respect for customers' time and money. A promise was made and broken without a second thought.

I will not be ordering from this company again, and I would strongly caution others against relying on them for anything time-sensitive—or at all.

15 May 2026
Unprompted review
Med24.dk logo

Reply from Med24.dk

Kære Bala

Tak for din henvendelse.
Vi kan se, at din ordre blev afsendt allerede dagen efter bestilling, men desværre er den blevet forsinket hos distributøren. Vi får desværre ikke automatisk besked, når en pakke går i stå i deres system, og vi bliver derfor først opmærksomme på problemet, når en kunde kontakter os.

Da vi modtog din henvendelse, igangsatte vi straks en efterlysning af pakken. Denne proces tager op til 24 timer, hvilket er standardprocedure hos os. Vi kontaktede dig på inden for de 24 timer og sendte samtidig en ny pakke afsted, som vi kan se, at du efterfølgende har afhentet i pakkeshoppen.
Vi er kede af den ulejlighed, forsinkelsen har medført, og vi forstår fuldt ud frustrationen, når en levering ikke forløber som forventet.
Selvom selve forsinkelsen lå uden for vores kontrol, gør vi altid vores bedste for at løse situationen så hurtigt som muligt, når vi bliver gjort opmærksomme på den.

Med venlig hilsen
Med24

Rated 5 out of 5 stars

Fast, great selection and excellent delivery

We have been using Med24.dk for many years now and have only had positive results. The website is easy to navigate including a page for repeat items.
The delivery time is outstanding as well as the service. It’s like waking up to Christmas when you open the door and a little elf has left you a present. 🎁

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything great

Great customer service

21 October 2025
Unprompted review
Med24.dk logo

Reply from Med24.dk

Kære Adam

Tak for din tilbagemelding.
Vi er glade for, at du er tilfreds med vores service.

Med venlig hilsen
Med24

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