Webapoteket Reviews 

30,195
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The delivery was so fast and I really enjoyed their service. They sent an email afterwards with the best and correct way to use the medicines that I had bought. I recommend them.

Rated 5 out of 5 stars

I'm always happy to buy from Webapoteket, convenient to receive the things I need without leaving home, and for a good price.

Rated 5 out of 5 stars

Very satisfied with the service I have experienced with the purchase of "receptpligtig medicine" and general pharmacy items. Very swift delivery.

Rated 5 out of 5 stars

Very fast shipping and that abroad to Poland. Even more recognition is that only a few Danish pharmacies allow shipping abroad (Poland).

Company details

  1. Online Pharmacy
  2. Health Food Store
  3. Pharmacy
  4. Veterinary Pharmacy
  5. Vitamin and Supplements Store

About Webapoteket

Written by the company

Webapoteket er et dansk online apotek, hvor du nemt, hurtigt og sikkert kan købe receptmedicin, håndkøbsmedicin samt tusindvis af andre apoteksvarer.

Receptmedicin bestilles via login med mitID, idet alle danske recepter ligger 'i skyen'. Hvis du har brug for hjælp, kan du kontakte os via telefon, chat eller email.

Levering Din ordre leveres i en diskret pakning til enten pakkeshop eller helt hjem til dig, efter dit valg.

Stort udvalg Webapoteket har et stort udvalg af gode brands indenfor hudpleje og kosttilskud til hele familien. Derudover har vi mange specialprodukter til behandling af specifikke symptomer. Vores apoteksfaglige team er klar med hjælp på chat, telefon eller email, hvis du har spørgsmål til hvordan lige netop din udfordring bedst løses.

Kundeklub med ekstra gode priser Som medlem af vores kundeklub sparer du 10% på tusindvis af varer og får fri fragt til pakkeshop ved lavt minimumskøb. Det koster ikke penge at være medlem, men det er en betingelse at modtage vores nyhedsbrev.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(30,195)

1,329 reviews in the last 12 months

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Rated 3 out of 5 stars

I’m unfortunately quite disappointed…

I’m unfortunately quite disappointed with the new formula. Before the update, this deodorant was absolutely perfect and I had been using it for a long time without any issues. Since the recipe changed, it leaves visible marks on my T-shirts every time I apply it, which never happened before. It just isn’t as good as it used to be. I really hope you consider bringing back the original formula, as it was an excellent product.

9 July 2026
Unprompted review
Webapoteket logo

Reply from Webapoteket

Dear Leoni

Thank you for your review of us.

Sadly we cannot find you in our system with the information, you have provided. Therefore I don't know which product you are referring to.
However, we are not a production company and we do not produce any products ourselves - we merely sell them. If you wish to get proper guidance in regards to any product on our website, you are welcome to contact our customer service team per email at kundeservice@webapoteket.dk.

Have a nice day.

Kind regards,
Line, Webapoteket.dk.

Rated 3 out of 5 stars

Slow delivery

Slow delivery, it took for a week to get my order. :-(

15 May 2026
Unprompted review
Webapoteket logo

Reply from Webapoteket

Dear Viktoria

Thank you for your review of us.

We agree that it is an astoundingly long delivery time we have currently. We have (luckily) been very busy but have also been met with some technical issues that have made quick delivery tough to deliver on. Therefore we have had a delivery time that's 1-5 week days currently.
We're working on getting it down so we can once again offer next day delivery. We're not there right now, but we always state our current delivery time on our website.

If you have any questions or comments, you're welcome to contact our customer service.

Have a nice day.

Kind regards,
Line, Webapoteket.dk.

Rated 3 out of 5 stars

God levering, dog….

God levering, og IT systemer der fungerer fint.

Men man skal acceptere reklamemails hvis man vil handle til deres “klubpriser”, hvilket principielt er ok - men når man så modtager flere reklamemails pr uge bliver det irriterende. Det er en dårlig marketingstrategi at spamme folk, det har modsat effekt - det ved de fleste marketingfolk.

14 April 2026
Unprompted review
Webapoteket logo

Reply from Webapoteket

Kære Michael

Tak for din anmeldelse.

Vi vil gerne præcisere, at når man tilmelder sig som klubkunde for at opnå klubpriser, giver man samtidig samtykke til at modtage vores nyhedsbreve og markedsføring. Det fremgår i forbindelse med tilmeldingen, da klubfordelene er koblet sammen med vores kommunikation om tilbud og relevante produkter.

Når det er sagt, forstår vi godt din oplevelse. Vi arbejder løbende med at finde den rette balance i vores udsendelser og holder nøje øje med, hvordan vores markedsføring bliver modtaget – netop for at undgå at det opleves som for meget. Feedback som din er derfor værdifuld i det arbejde.

Du ønskes en god dag.

Med venlig hilsen
Line, Webapoteket.dk

Rated 2 out of 5 stars

Callus cutter

I bought a callus trimmer, I think, with separate blades. But this model has a special clip, which you have to buy each time you use it. It wasn't what I expected. I think.

11 December 2025
Unprompted review
Webapoteket logo

Reply from Webapoteket

Dear customer.

I'm sorry to hear about your issue with the product you have ordered.
As you have not given us any information regarding your order with us, we cannot be of any further help, but you are welcome to contact us via e-mail or phone to talk with one of our pharmacy staff members.

Have a nice day.

Kind regards,
Line, Webapoteket.dk

Rated 3 out of 5 stars

Orders content is fine. Not the delivery.

Orders content is fine.
However I had an order that took more time to arrived and forced me to pay extra for changing the delivery address days after the order when it was supposed to arrived to my doorstep as usual.

2 June 2025
Webapoteket logo

Reply from Webapoteket

Dear Elvis

Thank you for your review.

I am confused as to what exactly has been wrong with your orders. None of our couriers charge extra to change delivery address, but I would of course love to hear from you in more detail about this so we can look into it.
You are always welcome to send us an e-mail if anything is wrong with your order, and we are ready to assist in any way we can.

Have a nice day.

Kind regards,
Line Bang, Webapoteket.dk.

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