Sean Moran assisted me today re: website compliance. He was knowledgeable, patient, And professional. He also went beyond expectations to resolve other issues that cropped up along the way, due to t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve been a longtime Agency Account, and the GHL team consistently provides excellent features and support. Carl De Leon most recently helped us troubleshoot an issue and was incredibly helpful and t... See more
Company replied
It was an absolute pleasure speaking with Chris P. He was extremely helpful throughout the entire process. We had been stuck at one stage for quite some time, and thanks to Chris’s expertise and gui... See more
Company replied
Aditya was my GHL representative and he did an excellent job solving a very complex problem for me. Employees like Aditya are an Asset to GHL as they take the time to solve complex problems. Overall G... See more
Company replied
Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam P was extremely professional and…
Sam P was extremely professional and efficient to resolve issues with email, contact, and phone transfer calls.Thank you for the clarity Sam
6 September 2026
Unprompted review
Amit Raj was amazing and literally…
Amit Raj was amazing and literally saved my life. I had an issue with my logo and blog and he was patient with me and guided me to fix it to a solution. Very professional and certainly deserves a raise!!
I thought my blogs were completely gone and had to submit a ticket for escalation. I popped back in to get an update and he solved it in record time. He knew exactly what to do and I didn't feel like he was unsure and guessing (like I had before). I was so pleased with the support and service.
6 September 2026
Unprompted review
Faizan was extremely helpful
Faizan was extremely helpful. Got me set up in no time.
6 September 2026
Unprompted review
Emily is the best
emily is amazing. so king and understand highly recommend .
28 August 2026
Unprompted review
Raman Nalluswamy was excellent
Raman Nalluswamy was excellent! He helped me get everything fixed and running smoothly. Thank you!
Julei
5 September 2026
Unprompted review
another broken software
another broken software. broken forms. broken surveys. taking money from your account. 5 weeks no support for voice ai. Stay well away
5 September 2026
Unprompted review
Thoiba
Thoiba. Was amazing with over a half hour teck support. I could not have done it without him. AMAZING SUPPORT!!!
4 September 2026
Unprompted review
Syed was fantastic
Syed was fantastic. Very informative and able to guide me wisely and effectively.
4 September 2026
Unprompted review
Macy did an amazing job
Macy did an amazing job and made everything extremely easy! I would highly recommend
4 September 2026
Unprompted review
Mac S was super nice and responsive
Mac S was super nice and responsive. Got my issue fixed super quick!
4 September 2026
Unprompted review
Alphein has helped us to start up our…
Alphein has helped us to start up our new CRM in our company.
Very clear explanation and straight to the point. Thank you!
4 September 2026
Unprompted review
Had a call with Aditya Kumar
Had a call with Aditya Kumar. He's an absolutely patient and helpful success specialist. HighLevel did something right by having him on the team.
4 September 2026
Unprompted review
Support team rocks
Support team rocks ! Even under pressure and troubleshooting for hours my agent : Carl De Leon came in and solved everything! No other team like it ! Thanks for everything High Level
4 September 2026
Unprompted review
Reply from HighLevel
Thank you, Gabriel! We’re thrilled Carl was able to step in and resolve everything!
I just had my business setup call and…
I just had my business setup call and we went through everything to get my business up and running. So much knowledge and details that would have probably taking me forever to figure out by my own. I can't wait to use every tool there is for my business. Amazing customer service.
3 September 2026
Unprompted review
Reply from HighLevel
Thank you, Yvonne! We’re so glad your setup call was helpful and gave you the guidance you needed to get started!
Fatima and all the other members of the…
Fatima and all the other members of the team were a great help. I had a bug that was beyond the agency owner level and they quickly responded. Great service.
3 September 2026
Unprompted review
Reply from HighLevel
Thank you, Travis! We’re glad Fatima and the team were able to quickly step in and help resolve the issue!
She helped me to find my issue quickly…
She helped me to find my issue quickly and professionally.
3 September 2026
Unprompted review
Reply from HighLevel
Thank you! We’re glad our team was able to quickly identify the issue and provide professional support!
Aditya Kumar did an exceptional job…
Aditya Kumar did an exceptional job explaining GHL and the onboarding process.
3 September 2026
Unprompted review
Reply from HighLevel
Thank you, Nick! We’re glad Aditya was able to make the onboarding process clear and easy to understand!
Ankita Dongre from the GHL support team…
Ankita Dongre from the GHL support team helped me with the A2P registration of my toll free number and she did an outstanding job walking, and explaining the entire process to me and was very kind and patient. Thanks for the team you have put behind your customer service and support desk.
3 September 2026
Unprompted review
Reply from HighLevel
Thank you, David! We’re thrilled Ankita was able to patiently guide you through the A2P registration process and make it easier!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.