I've been a HighLevel customer for some time now. They have good customer service, but like most companies some service is better than others. Well let me tell you... Chandan Patil, who is a senior cu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Macy was an absolute gem today! She took care of all my concerns effortlessly and made the whole process super smooth. She maintained a wonderfully friendly and warm tone throughout, and left me 100%... See more
Company replied
I was struggling to create a QR code in GoHighLevel, and Adarsh Mishra resolved my issue in under three minutes! Thanks to his expertise, I can now drive traffic from my live events. Fast, knowledgeab... See more
Company replied
Jhoanne M. My support technician has been very helpful with helping us change one of our registrations on our phone numbers. She's been very attentive, replying with all the questions we had, and it's... See more
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Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Support is fantastic
Support is fantastic, I get a live person within minutes if I'm unable to solve issues on my own with the GHL AI Agent. Amrutha specifically was of great help!
5 November 2026
Unprompted review
Tony Joshua was so helpful
Tony Joshua was so helpful! He walked me through everything I needed to and more!
5 November 2026
Unprompted review
Reply from HighLevel
Thank you for the kind words! We're glad Tony was able to guide you through everything and provide such a helpful experience.
Macy was amazing at helping me setup my…
Macy was amazing at helping me setup my SMS workflow. thanks.
4 November 2026
Unprompted review
Reply from HighLevel
Thank you for the feedback! We're happy to hear Macy was able to help you set up your SMS workflow.
I learned a lot and my support…
I learned a lot and my support specialist was very helpful!
4 November 2026
Unprompted review
Reply from HighLevel
Thank you for sharing! We're glad you had a helpful experience.
Very knowledgeable and helpful
4 November 2026
Unprompted review
Reply from HighLevel
Thank you for the kind feedback! We truly appreciate your support.
Feroz did great!
3 November 2026
Unprompted review
Reply from HighLevel
Thank you for the feedback! We'll be sure to pass your appreciation along to Feroz.
Reply from HighLevel
Thank you! We'll be sure to share your kind words with Thoiba.
Rahuul Gupta is the BEST!!
Rahuul Gupta is the BEST!!! He helped me with everythign, knew about my multiple problems and very very very very useful. Give him a raise asap!!!
3 November 2026
Unprompted review
Reply from HighLevel
Thank you for the wonderful feedback! We're thrilled Rahuul was able to help you with everything and make such a positive difference.
SAM P really helped me get to where i…
SAM P really helped me get to where i needed to go. after lots of calls i couldnt get it right but she fixed it. If I had a choice I would only work with her.
3 November 2026
Unprompted review
Reply from HighLevel
Thank you for sharing! We're glad Sam was able to get everything sorted out for you. We'll be sure to pass along your appreciation!
excellent customer support
excellent customer support, and very detailed oriented and full of option CRM, a complete solution.
28 October 2026
Unprompted review
Reply from HighLevel
Thank you for the great feedback! We're glad you're enjoying the support and the all-in-one CRM capabilities.
M.Akhil Was great!
M.Akhil Was great!
Knew a bit of the technical setup for my DNS, so we resolved my issue very fast!
Also, love the zoom support. Really helpful.
3 November 2026
Unprompted review
Reply from HighLevel
Thank you for the kind words! We're glad Akhil resolved your DNS issue quickly and that you're finding our Zoom support helpful.
Outstanding Support from Vijay Bhojane
Outstanding Support from Vijay Bhojane
Moving to HighLevel was a big step, but the onboarding process with Vijay made the transition smooth and easy. Vijay walked me through the essential features, tailored the explanations to my setup, and ensured I was completely clear on next steps. Excellent communication and support—highly recommended!
3 November 2026
Unprompted review
Reply from HighLevel
Thank you for the wonderful feedback! We're glad Vijay made your transition to HighLevel smooth and helped you get started with confidence. We'll be sure to share your appreciation with him!
Awesome support
2 November 2026
Unprompted review
Reply from HighLevel
Thank you for the kind words! We're glad you had a great experience with our support team.
Neha was amazing explaining all the…
Neha was amazing explaining all the features very clearly and thoroughly. She has great customer service skills and is personable. I really enjoyed the walk through, and I am looking forward to using the platform and exploring its functionality. Thanks again.
3 November 2026
Unprompted review
Reply from HighLevel
Thank you for the lovely feedback! We're glad Neha made the walkthrough clear and enjoyable. We hope you have a great experience exploring HighLevel!
Customer Service - Suppression List
Thank you to the case manager assigned to us. GoHighLevel is already a powerful CRM, but it stands a notch above the others because of its customer service.
27 October 2026
Unprompted review
Reply from HighLevel
Thank you for your kind words! We're glad our support team made a positive difference. We truly appreciate your trust in HighLevel!
Berenice Hernandez help me setup my…
Berenice Hernandez help me setup my automations and she was the sweetest person ever! She was so patient and kind and I truly appreciate her!
2 November 2026
Unprompted review
Reply from HighLevel
Thank you for the wonderful feedback! We're glad Berenice made the automation setup a positive experience with her patience and kindness. We'll pass along your appreciation!
Gurdeep offered excellent support
Gurdeep offered excellent support, had an issue with ai studio. The wait time to Gurdeep was very quick, he had it all sorted in under 5 mins, brilliant experience.
2 November 2026
Unprompted review
Reply from HighLevel
Thank you for the great feedback! We're glad Gurdeep was able to resolve your AI Studio issue so quickly. We'll be sure to share your appreciation!
Reply from HighLevel
Thank you for the kind words! We're glad Keerthi could assist you. We appreciate your support!
I had an amazing experience with Vinay…
I had an amazing experience with Vinay Singh; he helped right to the core of what I needed. He is fantastic!
Oh, by the way Ai Studio is fantastic!
2 November 2026
Unprompted review
Reply from HighLevel
Thank you for sharing your experience! We're glad Vinay was able to provide the assistance you needed. It's great to hear you're enjoying AI Studio too!
Mayank provided an excelent customer…
Mayank provided an excelent customer service! Thank you Manyak! Keep doing an amazing work!
2 November 2026
Unprompted review
Reply from HighLevel
Thank you for the wonderful feedback! We're glad Mayank provided excellent support. We'll be sure to share your appreciation with him!
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