Very quick replies and help in finding a solution to problem I faced with wires when the connector was broken .
Company replied
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See what reviewers are saying
I bought an item from Frishop - it was a great experience, with zero issues. So, I bought another one the same, two weeks later. It was broken, so I sent pictures. Frishop replied within 90 minu... See more
Company replied
We recieved defected items and when we returned the items they toled us that they only recieved 1 item, even though all items where in the same package. What other explanations could there be? They ma... See more
Company replied
Great service! Delivered the wrong item but very quickly and easily exchanged it for the right one.
Company replied
Company details
Written by the company
frishop.dk er en dansk webshop, som sælger kvalitets produkter, som du normalt finder i byggemarkeder og professionelle håndværkerbutikker. Her finder du som sagt alt til huset, haven og alt i professionelt værktøj - bare til en lavere pris. frishop er fri og uafhængig - deraf navnet. Vi er godkendt af e-handelsfonden og forsøger altid at yde en høj service.
Contact info
Hjulmagervej 4A, 7100, Vejle, Denmark
- mail@frishop.dk
- www.frishop.dk
3.6
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very quick replies and help in finding…
Very quick replies and help in finding a solution to problem I faced with wires when the connector was broken .
31 July 2025
Unprompted review
Reply from frishop.dk
Thank you so much for your kind review. We’re very happy to hear that our team could assist you quickly and help find a solution to the issue with the connector.
Your feedback means a lot to us, and we hope to welcome you again in the future.
Best regards,
frishop.dk
Great service
Great service! Delivered the wrong item but very quickly and easily exchanged it for the right one.
24 October 2023
Unprompted review
Reply from frishop.dk
Hej Andrea
Mange tak for den den gode anmeldelse og ikke mindst de 5 stjerner.
Godt at vi trods forkert levering fik rettet op fejlen i et tidsrum der levede op til din fulde tilfredshed.
Vi ser frem til at handle med dig en anden gang via vores hjemmeside.
De bedste hilsner
Annemette Ahrnkiel
Fast and efficient customer service.
I bought an item from Frishop - it was a great experience, with zero issues.
So, I bought another one the same, two weeks later. It was broken, so I sent pictures.
Frishop replied within 90 minutes, resolving the issue - I can't ask for faster or more helpful customer service.
20 April 2023
Unprompted review
Reply from frishop.dk
Hello
Thanks very much for the nice words and 5 starts its appreciated very much.
We look forward to handle your order another time om our website.
Kind regards
Annemette Ahrnkiel
SCAM ALERT!!!
We recieved defected items and when we returned the items they toled us that they only recieved 1 item, even though all items where in the same package. What other explanations could there be? They make money by scam so please stay away from this company!
18 May 2022
Unprompted review
Reply from frishop.dk
Hej Arash
Mange tak for din anmeldelse.
Vi har krediteret dig for det produkt du har sendt tilbage til os. Du har sagt at der var 2 stk. sendt tilbage til os, men vi har kun modtaget 1 stk., hvorfor vi også kun kan kreditere dig for 1 stk.
Vores lager og returlager er eftertalt for at se om vi havde en for meget på lager, men det var der desværre ikke.
De bedste hilsner
Annemette Ahrnkiel
Very disappointed
Very disappointed!
I have submitted my order on February 26th and still after one month and 5 days have not received it!
Every time I ask, I get an answer that we are sorry but we have problem with the import!?
6 April 2021
Unprompted review
I have made a few different purchases…
I have made a few different purchases on Frishop by now, and I am very satisfied with them all. Excellent customer service. Cheers!
4 March 2021
Unprompted review
Reply from frishop.dk
Hi Nina
Thanks so much for charring your experience about your order with that.
We appriciate that very much.
We are looking forward to help anether time on our site
Best wishes
Annemette Ahrnkiel
Alletiders service og hurtig levering…
Alletiders service og hurtig levering og nemt at sende retur 🤗
4 March 2021
Unprompted review
Reply from frishop.dk
Hej Helle
Tak for den gode anmeldelse !
Vi ser frem til og hjælpe dig en anden gang på vores hjemmeside
De bedste hilsner
Annemette Ahrnkiel
Great custommer service
Great custommer service, they answer within a few days even for small amount of money (I had paid 120kr too much of delivery fees), and even during corona times.
20 January 2021
Unprompted review
God service 😁😁
18 January 2021
Unprompted review
Reply from frishop.dk
Hej Leif,
Tusind tak for de 5 stjerner.
Vi sætter en stor ære i at have et højt serviceniveau for at hjælpe vores kunder bedst muligt :-)
Vi glæder os til at handle med dig igen.
De bedste hilsner,
Lisa Christensen
Fast delivery and excellent service👌🏼
19 December 2020
Unprompted review
Reply from frishop.dk
Hi Abbas
Thanks a lot and merry christimas from your Frishop team
Best regards
Line Hasselgen
Fast and good service
28 November 2020
Unprompted review
Reply from frishop.dk
Hej Adrian
Tusind tak for den fine anmeldelse
Du ønskes en dejlig aften
De bedste hilsner
Line Hasselgren
Amazing company
25 November 2020
Unprompted review
Reply from frishop.dk
Hi Ramin
Thanks a lot, hope to see you againg
Have a nice day
/Line Hasselgren
Amazing Service
Amazing Service. Thanks particularly to Annemette who has been so helpful with my order. Highly recommended.
30 October 2020
Unprompted review
Reply from frishop.dk
Hi Ian
Thanks for the nice words, we look forward to you soon on our website again
All the best
Annemette Ahrnkiel
Great support, Great experience
I bought 18 packs of laminate and among them, I found 5 defective panels, When I claimed for compensation, they responded immediately and very positively. frankly, I was quite surprised positively.
19 October 2020
Unprompted review
Reply from frishop.dk
Hej Andy
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
Reply from frishop.dk
Hej
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
Super service
31 July 2020
Unprompted review
Reply from frishop.dk
Hej Jette
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
I order a KnifeMagnet for kitchen use…
I order a KnifeMagnet for kitchen use from Frishop that came broken in one corner. So I sent them an email complaining about the defective product and they send me back 100% of the money in one day time! Thnak you so much Frishop. Amazing costumer serice!
20 July 2020
Unprompted review
Reply from frishop.dk
Hej Joao
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
Super nem at handle hos.Og behalig…
Super nem at handle hos.Og behalig samtale,hjælpsom personale.At handle her kan jeg varmt anbefale.
9 July 2020
Unprompted review
Reply from frishop.dk
Hej Dorte
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
Reply from frishop.dk
Hej Miriam
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
Superservice....de gjorde at Pinsen…
Superservice....de gjorde at Pinsen blev reddet i og med varen nåede frem.
TAK
29 May 2020
Unprompted review
Reply from frishop.dk
Hej Per
Tak for de 5 stjerner!
Hvor er det dejligt at hører du havde en god oplevelse
De bedste hilsner
Line Hasselgren
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