Everything is fine and the quality warrants the higher price. Dishwasher tabs crumble on trying to take the first few out, yet the powder works just as well so please consider the environment and just... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Products are hit or miss. For example, in our experience, the dishwasher tabs were not good. They didn’t work and left a film on everything that tasted absolutely awful. The toilet products and gen... See more
Company replied
Customer service is very responsive. Low waste packaging. Great designs for refillable bottles and containers. The scents are great. I also appreciate the (not too) regular emails on how to use the pr... See more
Love their products - sometimes, it's difficult to get refills of a specific one (like, loo cleaner) which is annoying. Delivery always quick and complete.
Company details
Written by the company
everdrop ist ein 2019 in München gegründetes Unternehmen, das innovative, nachhaltige und stylische Haushaltsprodukte & Naturkosmetik herstellt. Alle everdrop Produkte verzichten komplett auf Einwegplastik, unnötige Chemie und reduzieren bis zu 95 % CO2-Emissionen. Das Angebot umfasst Haushaltsprodukte (u.a. Putzmittel-Tabs, Spülmaschinen-Tabs, Waschmittel, Spülmittel, WC-Reiniger, Accessoires) und – mit der Linie everdrop NATURAL CARE – auch Naturkosmetik (Handseife & Duschgel). Die everdrop Produkte sind ganz bequem online, in verschiedenen Sets und im Abo, erhältlich. Damit soll es möglichst vielen Menschen leichtgemacht werden, ihren eigenen Alltag ganz unkompliziert nachhaltiger und umweltverträglicher zu gestalten.
Contact info
Isarwinkel 4, 81379, München, Germany
- info@everdrop.de
- www.everdrop.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid for the order on Aug-13th
UPDATE as of 28-Aug:
Most recent 2 my messages have been ignored by you. I wait since 13-Aug on tracking details. I didn't expect to feel that I am talking to SCAM company.
----
I paid for the order on Aug-13th. Until today (Aug-24th) I didn't receive information on my shipping, no tracking link, nothing. Just a non-sense information that as soon as they ship out of warehouse, they will let me know. And that shipping timelines are 2-7 days. Perfect, but where is my shipping?
The customer experience is awful, I regret deciding to buy with everdrop.
Reply from Everdrop
cutting board
I ordered a cutting board from everdrop. It is advertised as high quality health alternative to plastic or wood cuttingboards. After one use i got deep scratches. Do not purchase this cuttingboard from everdrop. Too bad I can not share the images. Additionally it is very unstable, it slight away during the cutting. For me it is very unsafe to use.
Reply from Everdrop
Total trickery and a waste of money
I should have remembered the old saying…if something looks too good to be true it usually is.
I was swayed by constant Instagram posts claiming their miracle Eco cream could remove baked on stains on oven trays and their special stone clean up metal racks.
The stone has just removed all the chrome from the rack 🤬 and the pink cream did absolutely nothing .
A total waste of 30€.
Do NOT buy these products gor your oven - they do not work and actually do more harm than good.
Reply from Everdrop
Useless junk
Everdrop is a company promoting a better way to consume. I ordered their cutting board set up. But I received a bunch of junk with my order. It is absolutely not possible to take this junk out of the cart. So I made an order and then sent them an email asking them to remove that junk out of my order. I do not want it and it absolutely unnecessary and useless. Their answer was that it an automated way and that they couldn’t take that stuff out of order. But if I want to send it back, I can do it I’ll just have to pay for it. What the hell ? How can you claim to be sustainable company, doing a sustainability report and then pushing over consumption on your customers? For the record, I made a complaint and just received generic answers. The cutting boards were pretty expensive but to me they are very good I put 2 stars for that and worth every cent. I am just very disappointed of the way they do things, how they do not care and push overconsumption. I am not buying anymore from them.
Reply from Everdrop
Uses DPD for delivery
Uses DPD for delivery, who everyone knows never delivers the packages, had to carry a heavy package from PaketShop, even though I was home that day
Reply from Everdrop
Products are hit or miss
Products are hit or miss.
For example, in our experience, the dishwasher tabs were not good. They didn’t work and left a film on everything that tasted absolutely awful.
The toilet products and general cleaning solution are okay.
Reply from Everdrop
Love their products
Love their products - sometimes, it's difficult to get refills of a specific one (like, loo cleaner) which is annoying. Delivery always quick and complete.
A terrible company
A terrible company, super late delivery. Non responsive customer service, my order took a month to be delivered. Tried many times to cancel subscription but they still collect money from my bank without any warning. Stay away, there is better product out there
Reply from Everdrop
No way to cancel
My order automatically renews as subscription. There is no clear way to cancel my subscription via website login. I have sent several emails over several weeks to the company asking to cancel my subscription. These have all been ignored. This company is a scam!
Reply from Everdrop
Everything is fine and the quality…
Everything is fine and the quality warrants the higher price. Dishwasher tabs crumble on trying to take the first few out, yet the powder works just as well so please consider the environment and just use it anyways since it is perfectly fine. The price for having paper only packaging.
The products really didn't work as I…
The products really didn't work as I expected or as described. Quite frustrating.
Reply from Everdrop
fine product, bad subscription
the products are fine but i was given a subscription even though i did not sign up for one, i just wanted the starters package. i had to cancel 5 separate subscriptions manually with 3 pages each, for subscriptions that i never signed up for in the first place! and it said i need to pay 6 euros, and 24 euros was taken from my bank account.
Reply from Everdrop
Automatically created subscription
I ordered a "try out set" for bathroom cleaning. The reusable containers are... okish. I thought they were going to be more sturdy considering that they are meant to be used forever. Regarding the product, the glass sponge worked great at removing stains, the other products felt a bit bland to me, like the wc gel is very liquid. It smells really nice, but I didn't have a true clean feeling. What really threw me off is that when I purchased the first they Everdrop activated automatically a subscription for every product of the kit. I was forced to create an account logging in (I had ordered as guest) and cancel each subscription. Plus the original order had taken more than a week to arrive so overall... good idea, I don't like the execution.
Reply from Everdrop
no comment.
Delivery was well packed and on time
Delivery was well packed and on time. I'm satisfied with the products and packaging as usual.
Very poor customer service
Very poor customer service. They forgot to send some products yet never replied to my complaint via the contact form.
Reply from Everdrop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.