Euro Car Parts Reviews 

I ordered parts on Friday. The delivery was scheduled for the Monday and I received a tracker to confirm this.

Therefore keeping promises.

[Quite a contrast to a well known competitor who promises a delivery date on the order page and immediately states something different on the order !]

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Eurocarparts were always competively priced but a little expensive this purchase

Wrong part delivered - no issue.
Trying to contact them was a nightmare.
Finally got a collection date.
No email or refund after 5 days of collection.
Call them again - ‘oh we can do that tomorrow’
Useless.

Another week has passed by Euro Car Parts are still holding my money after promising a six-week refund. Multiple chases, repeated promises and not a single manager callback. I have kept records of the communications and can evidence everything stated in this review. At this point, the complete lack of urgency and accountability is utterly unacceptable.”

Parts are good but waiting time on orders is terrible can be in there an hour some days

Awful service from euro car parts
Been waiting since 23rd of last month for my order even phoned cust services and promised it would be sent out order still processing
Worst company ive ever dealt with your better off buying off ebay i think temu would have goy my order faster from china ecp are 16 miles away in peterborough
Absolute jokers
il be going up there when i get a day off work to find out what they think there playing at my daughters car has been off the road since 23rd and she is getting taxis too and from work due to this incompetence

Great place to buy car parts, decent prices and great availability.
Very convenient for me.

Spent 25 minutes in the shop, in a queue, to collect my order. Only one person serving and they were occupied with a customer. We all had to wait for him. No support ever came

This is a further review following my previous one where i was sent brake discs which were opened and damaged (looked like they were returns). Euro Car Parts were quick enough collecting the damaged brake discs. But after being told they had sent new ones to me on Tuesday, it's now Thursday as I write this and Evri state they still haven't received these from Euro Car Parts. They are merely advised still. Then from my previous review I have Keeliegh message myself apologising and saying let us know when they arrive. Seriously, how is that dealing with the issue? Someone needs to actually do something and get this sorted. Not impressed at all.

Good web site, easy to order, friendly staff

Ordered front and rear brake pads via one of their corporate clients halfords on Monday the the 27th over a week ago , they dropped of the front and now 8 days later still no rear pads , halfords showed me the invoice and it shows as (part order fulfilled) here I am 8 days later still chasing it , clearly someone there is not keeping an eye on part fullfilled orders , halfords placed a new order and they have still not arrived

Ps having checked the stock on eurocar parts GATESHEAD the pads have been in stock

How on earth these have a contract with halfords is beyond me this is has happened two years in a row

Variety of products, prices and fast delivery

the staff were really helpful, identified that the part was not compatible so they helped with order to get the correct part. very professional polite and courteous. I would highly recommend to use them. Thanks
Bilal

Easy ordering process, good range at good prices

I purchased a new car battery online, the store delivered me a used/returned battery.

The waiting time was around 20 minutes, with only one co-worker serving at the till. Once my order was finally picked and handed over, I realised that the wrong part number had been ordered. This resulted in even more waiting time, and as the queue behind me continued to grow, the co-worker became increasingly stressed.

NOT HAPPY I've been dealing with Euro car parts for over 25 years and have been completely loyal to them a few years ago I've had cancer so I can't repair so many cars and not getting many bits to be honest I don't know where they're getting their prices from I want to some filters for a friend of mine Car I was surprised at the cost I contacted another well-known company and got them for £20 cheaper for exactly the same make and Parts my daughter needed a rear shocker on her VW I was quoted from Euro nearly £300 it was virtually £60 cheaper online I contacted the same company as I previously got the filter from and the shocker was £100 cheaper for exactly the same make and part I beginning to think EURO don't want my custom if you give a company loyalty you expect a bit back
I'd like to add whenever I ring up Bath or Bristol the operators are always extremely helpful and obliging