Great deal of almost 40% saving! Speedy shipping and ease of ordering and tracking of order! I only have a positive to say about Compumail.dk: Bravo
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought BenQ GV50 projector from here. The delivery is about 1 week, which is OK, comparing to other suppliers like Amazon. The product is perfect and well packed! The price is the best among all sea... See more
Do right by me & I'll return the favor. While I'd love to pimp their website with details & photos akin to Proshop or Computersalg (the other 2 of my 3 favorite stores, alongside Compumail) a... See more
I bought an expensive Nintendo Switch 2 as a gift for my husband, and they sent me a clearly used one!! The box was damaged and the screen was scratched. Completely unacceptable, and the return proces... See more
Company replied
Company details
About Compumail
Written by the company
Danmarks bedste leverandør af IT- og elektronikprodukter. Bredt udvalg af produkter med mere end 10.000 forskellige varer på lager - alle til billige priser
Contact info
Høgemosevænget 1, 8380, Trige, Denmark
- 70252250
- support@compumail.dk
- www.compumail.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never shopping here again. Terrible customer service.
I’ll give two stars due to former good experiences with this company.
Although I will never shop here again, and i don’t recommend others doing so either.
Purchased a computer monitor which clearly had a factory fault. There is a foreign object (dust I believe) inside the monitor between the layers. Clearly visible as a production malfunction.
First they ask me to contact the manufacturer (ASUS) myself which in my mind is ludacris. Then they refuse to swap it for a new monitor, before they send it to the manufacturer. So because the product they sold me is faulty, I have to wait 2-4 weeks without a monitor.
Utter ridiculous. Terrible service.
Reply from Compumail
I ordered a product that was on…
I ordered a product that was on backorder to be delivered 28 of January. It is 22 January and I was already able to pick up the item.
It is only one of many good experiences I had shopping there.
Can not complain,I think it is a second…
Can not complain,I think it is a second time when I did order something from this webside,and everything was ok
Easy to pay
Easy to pay, quick delivery. Too many mails though. Some mails were "not confirmations" others were. Try to simplify as it is confusing.
They cancel good deal orders
Don't buy from this site if you found something cheaper than on other sites. They will 100% cancel the order, because the price was too low.(Even if it was slightly lower than recommended item price.) They just posts advertisments on Pricerunner with the product on good deal price to attract attention then cancel the orders and raise the product to unreal prices. Also poor customer service,that don't even answer the questions and just write that the order is cancelled. If you think that you found an good deal here , just ignore it , is not worth the waiting time just to get a cancellation message or to miss an discount on another sites.
Reply from Compumail
Good offer and super fast delivery
Good offer and super fast delivery
God service hurtig levering
Altid været glad for at handle hos jer. I er stort set billigst med alt hardware og hurtig service vil forsat handle hos jer 😊
Scam
I wanted to buy a pair of Huawei pro 4 headphones, but on Google before opening the page it says it costs 1045 DKK and after opening the page it costs 1606 DKK. Such stores should be closed permanently and the owners put in prison...
Reply from Compumail
Extremely poor experience with…
Extremely poor experience with Compumail.
I placed an order for two headphones and received an order confirmation. Shortly after, I was asked to call and confirm the order, which I did.
Despite confirming the order by phone, it was cancelled just a few minutes later without my consent. When I contacted customer service again, I was informed that the cancellation was caused by an internal system issue and that I should place a new order.
When I attempted to reorder the same two items, the price had increased by 97 DKK per item, meaning 192 DKK more in total.
As a result, I was expected to pay a higher price due to an internal issue on the company’s side. Based on this experience, I cannot recommend Compumail.
Reply from Compumail
Poor quality control and customer service
Ordered an expensive cutlery set as a gift. It arrived damaged straight from the warehouse – torn film and crushed corners on the original box. Customer service refused a free return, claiming the cutlery itself is fine. Completely unacceptable and not fit for gifting. Terrible service and poor quality control.
Reply from Compumail
Bad supply chain
Ordered a TV on black Friday with a good discount, now they can't deliver it and have cancelled my order. They said their supplier wasn't able to deliver it to them, but it sucks for me the customer who now has missed the black Friday sales because of Compumail's bad supply chain.
Reply from Compumail
Super quick
Super quick, reliable through customer service for any question. Ordered the day before and received the very next day. Awesome.
Super fast delivery
Super fast delivery. Well packed. Quality Item for cheaper prise
Super fast service
Super fast service: ordered products in the afternoon and got them packed and sent in the evening of the same day.
Worst Customer Service I’ve Ever Experienced
I am extremely disappointed with Compumail.
My order was suddenly canceled without any proper explanation. When I called customer support, I was told that I had to place the order again — but the money was already reserved on my bank account. Now I have to wait up to 7 days for the refund.
Because of this, my wife will not get her iPad this Black Friday.
This is completely unacceptable. Terrible service, zero responsibility, and very poor organization.
I will never buy from Compumail again, and I strongly advise others to avoid this company.
Reply from Compumail
Good price and fast delivery🤗👍
Fast delivery
I received my order only 2 days after ordering it, I was surprised with the fast elivery. I am so happy with my order.
Good service and fast delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.