Excellent website easy to find way around and good selection of products. My order arrived swiftly via Evri and well packaged (Harris Tweed jacket). Beautifully made and true to size. I was so impre... See more
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The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company
Our Promise
* No Quibble Guarantee
Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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The delivery was quick !
Excellent quality products and very…
Excellent quality products and very good, professional service. First experience with this company and I shall use again.
Quality and speedy delivery
I was able to find some good shirts in the sale then they were delivered the next day.
I am always willing to wait a bit longer if delivery costs could be less.
The quality of the shirts is excellent.
Brook Taverner are a benchmark for excellence
Once again I am delightfully surprised by how brilliant Brook Taverner are as a company. Online easy, in store courteous and efficient with honesty and transparency. This company is my first thought and call when I need additional attire. Professional and friendly, there are just not enough superlatives. Thank you to Elena at the Windsor store. They underpromise and overdeliver as a "norm" !
Ease of choosing the garments I needed.
Ease of choosing the garments I needed.
Quality of fabric overall.
I normally shop in store but saw an…
I normally shop in store but saw an offer on line that I wanted. Very easy and the delivery was on time. I'm very pleased with the item ( linen/cotton shorts).
Quality Gear
All I can say is that the items I received were of great quality and unbelievable prices. I have never been more pleased with the products and the quickness of their delivery.
Speedy delivery of excellent goods
Speedy delivery of excellent goods but a star is lost because the deliverer just left the parcel on our step.
Great quality and good fit
Excellent quality at a very favourable price
Excellent quality at a very favourable sale price. The delivery was also very prompt. The sizing was also accurate
Good fast delivery
Good fast delivery, not sure it’s right to charge for delivery, to be competitive against your rivals it would be a plus from me if it was free also some paper work in the parcel would help to check what was sent.
The ease with which I can place an…
The ease with which I can place an order. The speed of the delivery. The lack of difficulty in returning an order and being refunded.
Be wary of this company
Be wary of this company, the advertise items they don’t even have in stock. Although the state a 3to 5 working day delivery, a month on and I am still waiting. Shouldn’t be allowed to take customers money when they knowingly don’t even have the item in stock. Also after contacting customer services I was told that due to the delay I would be refunded the delivery costs. This was over a week ago and surprise surprise no refund.
Overall good quality products
Overall good quality products, and a slick professional buying experience.
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