Thank you Fernando. Not only did you previously find me auto cover, but help me find the right and cheapest home warranty. I would recommend your expertise. I wish there were people like you in the wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fernando has been a great representative. He’s very helpful, walked me through everything he did as well as find all savings for me
Company replied
Brian O'Brein was a great help to save me money on my car insurance. He has taken care of me the last couple of renewals and made the transition effortless for me. Customer service 10/10.
Company replied
I appreciated Ajith’s calm demeanor as he explained to me How to reset everythinng. THanks so much
Company replied
Company details
Written by the company
BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.
Contact info
United States
- customercare@benefithub.com
- www.benefithub.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was outstanding!
5 September 2026
Unprompted review
Reply from BenefitHub
We can see that you contacted us via email regarding this issue. Our team investigated the matter and worked with you to resolve it, and we understand that you have since confirmed that the issue has been fixed.
Should you experience any further difficulties or have any additional questions, please don't hesitate to reach out. We will be more than happy to assist you.
Nicci was amazing!
Nicci was the most attentive person I have ever talked to when trying to get auto Insurance. She spent almost an hour on the phone with me, trying to get me the best deal. Nicci took the time to add or remove things to make sure I was getting the best deal with the best company. She also made sure that I had a low down payment. Not only did Nicci help me with what I needed today, but she took the time to make sure I knew exactly what to do to get my driving record fixed. I can't say enough about how amazing my experience dealing with Nicci was. She was personable, kind, and understanding. Thank you!!!
4 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
It was great dealing with an actual…
It was great dealing with an actual person that was pleasant, knowledgeable, and patient.
Customer service is not a lost art
4 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Andrea is fantastic! She deserves a raise!!!
Andrea was great! Her communication was clear and concise. I was trying to get this change done in a short window of time. She stepped up and made it happen!!!
4 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Friendly and easy to get quotes.
4 September 2026
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Thank you Niccole for all of your help!
4 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Elicia Rodriguez
Elicia Rodriguez, I’ve been working with her for about 3yrs now, and I tell you she does her job to help find me the cheapest and most affordable insurance. I just love it here!
3 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Insurance car renewal
Been doing my car insurance renewals on BenefitHub, this second time was extremely easier, Rashaad Moore handle everything as always and made the renewal very quick and efficient. Rates are great and I get to lower my cost again on the insurance cost.
2 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
I had an amazing experience working…
I had an amazing experience working with Sydney Lester. She was extremely helpful in assisting me with finding new car insurance and went above and beyond to make sure I got the best deal. Thanks to her dedication and expertise, I am saving $200 a month on my new policy! I highly recommend Sydney and BenefitHub for anyone looking for great service and excellent rates.
3 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Great Find!
He did his absolute best to find me the best rate even after a horrible year for me! He didnt stop until he found the best option
2 September 2026
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Horrible I was charged for movie…
Horrible I was charged for movie tickets that went to the wrong email and can’t get my money back. I going to dispute the charge
3 September 2026
Reply from BenefitHub
Firstly, we would like to sincerely apologize for the experience you've had.
As you'll see from our Trustpilot rating of 4.7, we take great pride in providing excellent service and customer support.
It's clear that something hasn't gone as expected in this instance, and we take matters like this very seriously. We would really appreciate if you could share some additional details, as your review doesn't include enough and specific information for us to investigate the issue thoroughly.
Could you please send us the following details to customercare@benefithub.com?
Full Name:
Email Address registered with BenefitHub:
Ticket name:
Date of purchase:
Value of the Ticket:
We are very keen to resolve this as quickly as possible. Once we receive the information above, we'll begin investigating immediately and work with the service provider to resolve the issue without any delay.
Eric Vandersall was amazing
Eric Vandersall was amazing. He handled everything in a professional and timely manner. Definitely someone I’d refer. Super smooth and easy experience.
2 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Good at explaining the situation and…
Good at explaining the situation and are very patient.
2 September 2026
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Kris was VERY helpful and friendly
Kris was VERY helpful and friendly! It was a quick and painless process! Extremely happy’
2 September 2026
Unprompted review
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Brian O'Brian was awesome
Brian O'Brian was awesome! He saved me money, and was persistent to make sure we connected. He saw that my previous policy had raised their rates quite a bit. thanks Brian!
1 September 2026
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
BenefitsHub
Shirley called me directly and walked me through after multiple email attempts. I appreciate her personal ownership and assistance.
31 August 2026
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
Customer care representative Bhavini…
Customer care representative Bhavini Arunkumar was helpful to setup my account and got me required info. Thanks!
25 August 2026
Reply from BenefitHub
Thank you for your 5-star review! We sincerely appreciate you taking time to share your positive review with our platform. Your feedback is highly valued by our team and encourages us to maintain the highest standards of service and excellence. We look forward to serving you again.
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