Obelink Reviews 

4,739
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Cooker arrived very quickly Very well packaged Working just fine My old cooker was useing 1180 Watts Now I'm useing 800 Watts Trying to lower my electricity use Super little cooker

Company replied

Rated 5 out of 5 stars

Great product to beat the sunny side up days. Easy to install and really mad a difference in mid day comfort. Highly recommended

Rated 1 out of 5 stars

I once made a purchase from this company, and since then I have been bombarded with emails I did not sign up for. After contacting them, I was told I would be removed from their mailing list, but th... See more

Company replied

Rated 5 out of 5 stars

Great product. We order two sets. Easy to setup and install. Fast delivery in Finland, only few business days. Obelink is no.1! Thank you.

Company replied

Company details

  1. Camping Store

Written by the company

Enorm aanbod van tenten, caravans, campers, kampeerartikelen, accessoires, tuinmeubelen en sport bij Europa's grootste en voordeligste kampeerspecialist in Winterswijk.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(4,739)

887 reviews in the last 12 months

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Rated 1 out of 5 stars

lack integrity in handling customer communication

I once made a purchase from this company, and since then I have been bombarded with emails I did not sign up for. After contacting them, I was told I would be removed from their mailing list, but that was more than a month ago and I am still receiving unwanted emails.

I have since sent another request, but this time I received no response. This company appears to lack integrity in handling customer communication, and for this reason I will never purchase from them again.

12 May 2026
Unprompted review
Obelink logo

Reply from Obelink

Hello,

Thank you for your review.

We are sorry to hear that you had a less than satisfactory experience, and we apologize for that.

We could not find anything under your name in our system. We assume the issue has been resolved by now.

If that is not the case, please contact us via our customer service page: https://www.obelink.nl/klantenservice

Kind regards,
The Obelink Team

Rated 1 out of 5 stars

Ordered 2 new roof lights for my Hymer…

Ordered 2 new roof lights for my Hymer Motorhome on 30th July for delivery to my house in France (05300 postcode) on following the tracking number the parcels were received in France La Rochester at 08.55 03/08/2023 it is also listed in being in Gap at the same time. Following phone call and emails I have still not got my goods. Apparently the French post office could not find my address as it was not seen on a Google search. However within seconds I was able to find my address on Google. I have given up on getting my goods and have asked for a refund the parcel still listed as being in Gap.Goods arrived today 5 days after cancelling both roof lights and buying elsewhere. I cancelled with Alice in customer service and she said she would advise the finance department to get my bank details for a refund------ not holding my breath though!! Will never use them again and would advise others to be wary.

30 July 2023
Unprompted review
Obelink logo

Reply from Obelink

Hi Ray, thanks for your review. How unpleasant that you haven't received your order yet. Our apologies for the inconvenience. We see that it was slightly delayed at DPD and has since been delivered. Nevertheless, we hope you enjoy your order. Greetings team Obelink

Rated 1 out of 5 stars

I ordered a simple fire stopper

I ordered a simple fire stopper. After 3 weeks nothing arrived. I do not want it delivered at this address now, because i am gone for 5 weeks and i do not want to bother the neighbours.... however , They do not have a telephone number nor an email to contact them back... its just annoying.

1 July 2023
Unprompted review
Obelink logo

Reply from Obelink

Hi Aleks, thanks for your review. Annoying to hear that this is the case. In the system we see that you contacted our customer service yesterday. The item you ordered is sold out. It can happen that an item sells out after ordering. This may be because several customers order the same item at the same time. We understand that this is very annoying and try to prevent this as much as possible. The amount has been refunded to you. Greetings team Obelink

Rated 1 out of 5 stars

Damaged Thule Caravan Superb

I placed an order on obelink.es for a Thule Caravan Superb bike rack and Peggy Peg Fix & Go mounting plate. Although the bike rack was shipped on 15/6/23, there was no update on its status until 19/6 after I inquired about it. On 21/6, the bike rack arrived, but I had to personally pick it up from the Seur warehouse as they don't deliver packages of that size to the pickup location I chose.

Upon opening the package containing the bike rack, I found multiple marks on the aluminum and plastic parts. Additionally, one of the security locks appears to be bent. I immediately took photos and requested a return to obelink, sending them an email with 14 photos showing the defects. I am still awaiting a response. Frankly, this does not seem like a new product that I paid for. I request either a refund or a discount due to its current condition.

By the way, the other product was finally shipped on 20/6/23 and has not yet arrived.

21 June 2023
Unprompted review
Obelink logo

Reply from Obelink

Hi Oscar, thanks for your review. How unpleasant that this is the case. Our apologies for the inconvenience. We see that you have already emailed customer service. At the moment customer service is very busy, this is why the response time on the phone and email is longer than you would expect from us. They will do their best to respond as soon as possible and solve it for you. Greetings team Obelink

Rated 1 out of 5 stars

custom service inaccurancy

We ordered a tent and received a tent with a hole. DPD picked it up, no problems with return. But we wrote many times to custom service to change a brand with another one, but they ignored mails. They just send us an old version of a tent. We are dissapointed with the communication and customer relationship.

20 June 2023
Unprompted review
Obelink logo

Reply from Obelink

Hi, thank you for your review. How unpleasant that this is the case, we apologise for the inconvenience. At the moment, customer service is very busy, this also makes the response time longer than you would expect from us. The customer service does its best to help everyone as quickly and as well as possible. Greetings team Obelink

Rated 1 out of 5 stars

delivery to Slovenia

I am a registered user on the Obelink.de website, where registration allowed me to enter my home address in Slovenia. It even offers the country in the drop down menu. The website advertises delivery to Slovenia, and shipping costs are also known. Despite the fact that Slovenia is part of the single market of the European Union, I could not complete and pay for the online purchase. The online application says that the address is unknown.
All in all, it acts as discrimination against citizens or buyers coming from peripheral EU member states

21.6.2023 Update
After a few days of unsuccessful attempts, I ordered the desired product from another seller.
Today I've got an email from Obelink customer service asking me if I can sent screen shot from my unsuccesful attempt. Based on this email, I tried to place the order again today. I could hardly believe that the online shopping app let me go all the way to making the payment. I suppose I could complete the order today quite smoothly.

15 June 2023
Unprompted review
Obelink logo

Reply from Obelink

Hi Polona, thank you for your review. How unpleasant that it didn't work out with the order in our webshop. Our apologies for the inconvenience. This may be because you chose an item from a partner of ours. They sell their products through our website and handle the shipping themselves. Not all our partners ship throughout Europe. Also, products may need to be sent with big shipment. Big shipment is only possible for us to send to: Netherlands, Germany, France, Belgium and Austria. We send the rest of our products to Slovenia. Greetings team Obelink

Rated 5 out of 5 stars

Cooker arrived very quickly

Cooker arrived very quickly
Very well packaged
Working just fine
My old cooker was useing 1180 Watts
Now I'm useing 800 Watts
Trying to lower my electricity use
Super little cooker

1 March 2023
Unprompted review
Obelink logo

Reply from Obelink

Hi Melvin, thank you for your review. How very nice to see that you are so satisfied with your order, with the fast delivery and with the product. We hope you enjoy your order and maybe we will see you soon on our webshop or in our megastore! Greetings team Obelink

Rated 5 out of 5 stars

Great product

Great product. We order two sets. Easy to setup and install. Fast delivery in Finland, only few business days. Obelink is no.1! Thank you.

6 December 2022
Unprompted review
Obelink logo

Reply from Obelink

Hi Harry, how nice that you have ordered from our webshop and how good to see that you are so satisfied about the product and delivery. We hope you enjoy your order and maybe we'll see you soon on our webshop or in our megastore! Greetings team Obelink

Rated 5 out of 5 stars

Very happy with the product

Very happy with the product. It arrived swiftly and well packed. Wanted product easy to assemble and this is very easy. It is well made with strong materials. Expensive but worth the money.

3 September 2022
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Bought some camping gear last minute (only 3 days before we went on holiday). I fully expected it to come after we left. But it arrived on time! Good quality too.

7 August 2022
Unprompted review
Rated 4 out of 5 stars

Not Obelink's fault

We ordered an Eldorado cotton tent last year from Obelink in plenty of time. It didn't arrive and was later shown to be stuck/lost in British Customs in Holland. They re-sent, presumably at their loss, and the replacement arrived one day ahead of our camping departure. I mistakenly thought there were no guy ropes. But...despite looking, I hadn't seen them. They were there. I'm saying that Obelink were very helpful in a very frustrating time and handled the problems well. It was the issues to do with Brexit that caused the problems. Obelink didn't seem to be up to speed on providing documentation to enable claiming duty back from the British government but that was my only gripe. In the end, I made it my duty to drive my way through the ABSURD technical and opaque VAT and Duty requirements the British side insisted on (like, I was an Importer, not a purchaser of a tent) and got a £7 refund. Obelink in the shape of the representative, whom I discovered was talking to me from London! were very good. They don't have to send to Britain and we made the decision. The tent, is great.

19 July 2022
Unprompted review

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