Nationale-Nederlanden Reviews 

I do not recommend the legal expenses insurance of DAS from NN. Don’t be mistaken. They are not there to help you. They are there to make money.

I am deeply concerned and shocked by my recent experience with Nationale-Naderlanden (NN)(Policy/Sub: 71584120). Despite charging me premiums for two months, I discovered that they had never actually started my coverage. When I contacted them, they claimed they hadn't received payment, forcing me to provide bank statements as proof that the money had been deducted.
It is truly frightening that a company would continue to take my money while leaving me legally and financially vulnerable on the road. Even if there was a payment discrepancy, NN failed to notify or verify the situation with me. Leaving a customer unknowingly uninsured is completely unacceptable and dangerous

90 % of the time the site and the app doesnt work. Cant log in or goes around in a dead loop.

A got hit by a car driving my scooter on the bike lane, the car drove into a stop sign and hit me on the bike lane and he is insured at NN, I nearly got killed. The insurer has not sent the report to his insurance, refuses to speak with me telling I hit him while this is all a lie. NN refuses to help me while trying to contact them by phone and sending claim because I don't have an account with them. Incredible to be a victim and not being helped by his insurance not doing his work.

This company never helped me despite having problems in my house . I had a big leak damaging my flat the last and the neighbors I have below me for months . . I had to wait to be compensated a period of 6 months . They said they could not send someone to do the repairs so they gave me half the money it cost me to repair the flat. Now I have another problem they told me it was not covered by the company . I m gonna sue these people

I’ve had a very smooth experience with NN so far. Their communication is clear, their online portal is easy to use, and whenever I needed support, I actually got a quick and helpful response instead of being bounced around. It feels like a company that still takes customer service seriously. Overall, solid, reliable, and professional! Exactly what you want from an insurer.

racist company - said it was company policy to only talk to me in dutch and was literally told on the phone that they can speak English but its policy to only speak in dutch.

Everything is great until you need to claim

WORSE IMPOSSIBLE, Very bad insurance. They don't provide good service, and you can only speak to operators who take notes and wait for a call back. The customer service is even worse. They canceled me when this year is over, and I'm never going back. NOT RECOMMENDED.

NN HELLAS is the worst ever insurance company as far as service is concerned

I dont understand the low rating.. my ecoerience with them is very good. They always try to help and cover very fairly.

I wish I had read the reviews before I purchased their product through NN Hellas.
Buyers/investors beware this company will not honor any contract. They will not pay. They will not respond. NN Group and its international operations need to be investigated.

You pay for years for insurance with NN, and when we need them, they push you to DAS ( the worst lazy lawyers) they don't want spend time in your case as they have many cases and less lawyers, so they don't give sh... about any case, they take just simple casees which cost them 1 hour to save the time and money.

My opinion is related to the home insurance provided by Nationale Nederlanden in spain (nnespana.es). More than a month ago, by accident I broke the Apple watch of my ex-wife in my house, so she claimed to be repaired. I requested help to the insurance based on the third party responsibility. The first reponse of the age was: If you touch an electronic device to update ir you are developing an commercial activity, so I guess that if a fix a lamp i'm electrician, and if I fix a screw i'm probably a carpenter. But what is was so funny was when she told me that if that issue was done my by dog it would be covered, so maybe I should look for a job for my dog. After telling her that I'm unfortunately disabled and I can not work, she requested me a document that certified that. After that I was requested my divorce sentence, una updated certificate that demonstrate that I live in my house and my ex wife in a different one, an proof of purchase of a device from 6 years ago, while iCloud ID demonstrated the ownership. A handwriting letter from my ex-wife with her original signature, because it seemed that in the one that we both signed the agent said that her signature was a falsification, and ore and more documents required day by day just for 251 euro. There are two things that I don't undertand: 1. Why is my healthy information requested and for what purpose. Are we the disabled treated different?
2. Should I know ask for a notary to come to my house yo certify everything I have just in case that I may have any "accident" in my house just not to be considered as a liar?
Your Purpose? Our purpose is to help people care for what matters most to them.
Sorry, I may disagree...

Very bad to reach, if you reach them they connect you with the wrong department or you do not get an answer at all