The ordering process was very smooth, and I received my order in a reasonable amount of time. The rug was exactly as expected and works well in my guest room.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The solid wood headboard looked exactly as advertised and was well-priced. The only issue we had was that two of the dowels were inserted at an angle. We had to shave one down to get the pieces to fit... See more
Company replied
The shipping is too slow. There is no way to track the package or know which carrier is handling the item. Example, my order I am waiting for still shows it is waiting to be picked up by the carrier... See more
Company replied
I was looking for something that would fit 40" L × 8" W space, which isn't easy, and finally found the table I wanted. Checkout was easy and delivery was on time. First time ordering from Overstock, b... See more
Company replied
3.8
Great
8K reviews
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The quality of my rug is amazing
The quality of my rug is amazing. Its just what I wanted!
5 November 2026
Item was beautiful
Item was beautiful! very happy with it. Great protective packing. Reasonably priced and timely delivery!
5 November 2026
My package was supposed to come on the…
My package was supposed to come on the third then it says the next day and then the next day now the next day so now it says November 6
5 November 2026
The quality of the product was great…
The quality of the product was great and it was fast delivery
5 November 2026
All ok but the colors weren’t as bright…
All ok but the colors weren’t as bright as they appeared on my iPhone.
Otherwise speedy delivery and a superior product
29 October 2026
I tried cancelling the item on the…
I tried cancelling the item on the phone within hours of my purchase and customer service refused. I had to wait to receive the item and then request a return. Then take the item to the UPS store. Then they told me it would be up to 4 weeks to receive my money back. And unlike Company’s like Amazon, you charged me $25 for the return shipping… I will NEVER order from Overstock again!!!
28 October 2026
Excellent Experience
Easy ordering on website; quick delivery; chairs arrived in good condition; easy to assemble; price was exceptional; excellent experience.
5 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Product arrived timely
Product arrived timely, excellent packaging so no shipping damage !
5 November 2026
Reply from Overstock.com
We are so pleased to hear that your order arrived right on schedule and was packaged securely to prevent any damage during transit. Thank you so much for taking the time to share your wonderful feedback with us!
Don't trust the delivery date
I ordered a matching outdoor polywood ottoman to go with a set I had on the balcony at a rental property in Florida. We were at the property until this past Tuesday. Then we drove home 7 hours away. The ottoman was delivered the day after we left, and a day late. So now it's in a storage closet at the building and I have no way to get it up to my unit, unpack it and assemble it without paying my maintenance guy $60 for a service call.
2 November 2026
Reply from Overstock.com
We are glad you enjoyed your experience with our punctual service and comfortable sleeping accommodations. We appreciate your positive feedback!
I was very happy with the speed of my…
I was very happy with the speed of my delivery and the quality of the rug
5 November 2026
Reply from Overstock.com
We are so pleased to hear that you are happy with the speedy delivery and the excellent quality of your new rug. Thank you so much for taking the time to share your wonderful feedback with us!
The Delivery was great
The Delivery was great, I recieved very fast and the chair is very nice, only thing I probably didn't read that it does not recline by remote only manual and that is a little hard for my 87yr old mom. But other than that it is very nice.
29 October 2026
Reply from Overstock.com
We appreciate your feedback regarding the quick delivery and the quality of the chair! We understand that the manual reclining mechanism can be difficult for your mother to operate, and we value this important observation about the product's usability.
Reply from Overstock.com
We're so pleased to hear that you loved your new purchase and experienced a fast delivery. Your wonderful feedback is truly appreciated!
I am Recommend the store
Recommend the store; the furniture arrived on time and was easy to assemble; everything was perfect.
5 November 2026
Reply from Overstock.com
We are so pleased to hear that your new furniture arrived right on schedule and was simple to put together. Thank you for recommending our store and for sharing that everything was perfect with your order!
Hard, uncomfortable flannel sheets
I ordered 2 sets of the woolrich cotton flannel sheet sets and they feel super hard and not like warm, cozy flannel at all. I wrote to customer service and have not heard back. Jenna K.
4 November 2026
I was sent the wrong rug
I was sent the wrong rug, am pregnant and you will not offer a way for me to pack this item and get it out of my house
5 November 2026
Reply from Overstock.com
We are pleased to hear that your order was delivered promptly and that the product met your expectations. Thank you for taking the time to share your feedback with us!
Reply from Overstock.com
Thank you for your wonderful feedback! We're thrilled to hear we exceeded your expectations. Your satisfaction means everything to us, and we truly appreciate your support. We look forward to serving you again!
Color is misleading!
Color of towels are yellow & white on marbleized selection. Dull pumpkin on solid selection. NO “BRONZE” AS description is labled on site. Very disappointed.
5 November 2026
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