NordicFeel Reviews 

19,176
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some cosmetics online about month ago. I chose London nearest post office, as delivery address. Everything arrived as ordered which is a pretty fast delivery time. Aditionally, I want to... See more

Rated 4 out of 5 stars

I bought products 11 days ago and they have not posted them yet. When contacted by e-mail I received an automated reply stating they are facing problems since they implemented a warehouse change. U... See more

Rated 5 out of 5 stars

Very easy to order with no complications, very fast shipping, The perfume came in excellent condition and i loved ordering from Nordicfeel,the prices are excellent. Thank you Nordicfeel.

Rated 5 out of 5 stars

Super! Thank you.Great prices, fast delivery, and good packaging. There are always discount coupons available. The store has a huge selection.

Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Skin Care Clinic
  5. Toiletries Store
  6. Wellness Center

Written by the company

Årets E-handlare Varje år utser Sveriges konsumenter i samarbete med Pricerunner vem som är Årets E-handlare inom skönhet. Årligen röstar runt 15.000 kunder på hur vi som företag sköter oss i förhållande till andra. Vi kan stolt uppvisa att Nordicfeel vunnit 7 år i rad mellan 2011-2017.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.5

All reviews

(19,176)

882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Kork på conditioner var öppen så 1/3 av…

Kork på conditioner var öppen så 1/3 av innnehållet hade runnit ut i pappersembalaget. Det var en kletig kartong i postlådan.

9 July 2024
NordicFeel logo

Reply from NordicFeel


Hej,

Vi beklagar verkligen att du mottog produkten i detta skick. Det är absolut inte den standard vi strävar efter och vi förstår att det inte är acceptabelt att produkten har läckt under transporten.

Vi kommer att se över våra packrutiner för att förhindra att detta händer igen och säkerställa att våra produkter levereras i ett bra skick.

Ta gärna vidare kontakt med våran kundtjänst, så hjälper de dig gärna vidare med en reklamation.

Vänliga hälsningar,
NordicFeel Teamet

Rated 1 out of 5 stars

I found the same products in another…

I found the same products in another site and same price without discounting. So I think I was just decieved.

23 July 2024
Unprompted review
NordicFeel logo

Reply from NordicFeel

Hi Chnoor!

We are constantly working to keep prices as low as we can and hope that in the future we will be able to reduce the price a bit.

Sincerely,
Nordicfeel

Rated 1 out of 5 stars

Worst delivery worst customer service!

Worst delivery worst customer service!

4 April 2024
Unprompted review
NordicFeel logo

Reply from NordicFeel

Hi Kleritana!

So sorry to hear you feel this way. I can't see an order number via your comment.

If you have any more questions or concerns, you are always welcome to contact us via info@nordicfeel.se

Have a great day!

Rated 1 out of 5 stars

They are not trustable

They are not trustable! If you don’t receive your package they will still ask you to pay and they don’t take responsibility. You will be left with no products and with an invoice that you must pay anyway. Also, their customer service does not help you!

27 February 2024
Unprompted review
NordicFeel logo

Reply from NordicFeel

Hi Lilian!

So sorry to hear you feel this way. I can't see an order number via your comment.

If your package is missing, please contact our customer service via info@nordicfeel.se and we will of course try to help you further.

Have a great day!

Rated 1 out of 5 stars

Personal discount code didn't work

Welcome code didn't work

14 February 2024
NordicFeel logo

Reply from NordicFeel

Hi Neringa!

So sorry for what happened. The terms of the discount code are included in the email sent with the code. You are welcome to contact us via info@nordicfeel.se if you have any questions or concerns.

Wish you a nice day!

Sincerely,
Nordicfeel

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