I ordered some cosmetics online about month ago. I chose London nearest post office, as delivery address. Everything arrived as ordered which is a pretty fast delivery time. Aditionally, I want to... See more
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I bought products 11 days ago and they have not posted them yet. When contacted by e-mail I received an automated reply stating they are facing problems since they implemented a warehouse change. U... See more
Very easy to order with no complications, very fast shipping, The perfume came in excellent condition and i loved ordering from Nordicfeel,the prices are excellent. Thank you Nordicfeel.
Super! Thank you.Great prices, fast delivery, and good packaging. There are always discount coupons available. The store has a huge selection.
Company details
Written by the company
Årets E-handlare Varje år utser Sveriges konsumenter i samarbete med Pricerunner vem som är Årets E-handlare inom skönhet. Årligen röstar runt 15.000 kunder på hur vi som företag sköter oss i förhållande till andra. Vi kan stolt uppvisa att Nordicfeel vunnit 7 år i rad mellan 2011-2017.
Contact info
Valhallavägen 117K, 115 31, Stockholm, Sweden
- info@nordicfeel.se
- www.nordicfeel.se
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Hasn’t replied to negative reviews
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Wonderful experience by shopping from…
Wonderful experience by shopping from here . It is my first time I shop from Nordic feel and I am waiting for my perfumes.
Thanks for Everything!
I will be able to give a review after…
I will be able to give a review after receiving the product
The package will not arrive and if it…
The package will not arrive and if it does products will be missing and the company will still ask you to pay for it. They probably do not put everything in the package and then they ask you to pay for everything any way. I would recommend everyone to stay away from this company.
Reply from NordicFeel
Very nice all the way
I am very thankful and glad that you…
I am very thankful and glad that you remember my birthday and i got nice present from you! I like your products, they are the best for me and you delivery always accurate and quickly!
Wrong photos, wrong availability, late delivery
I ordered 3 products. About two weeks later I got a message from customer support of Eleven (not NordicFeel), informing me that two of them were not available, and they would only send the third. I responded immediately asking for a replacement to be sent instead, but my message was handled two more days later, after the order was already shipped. Delivery arrived one more week later, and contained a different product that the one I had chosen based on the photo.
Reply from NordicFeel
I love to buy from you because you have…
I love to buy from you because you have great products with the best prices.
Disappointment
It’s my first and for sure last experience with NordicFeel. As stated in review below, company has a major issue with shipping despite being an online store.
I placed order on 1.09 and paid for express delivery where it has been stated that I should expect my parcel between 3.09-4.09, hence I decided to pay extra.
Today we have 5.09 and my parcel still didn’t even leave warehouse. I e-mailed the customer service, I assume that I received the very same answer as other customers - our customer service is busy due to moving warehouse.
I feel dishonesty as while I was placing order there was absolutely no information regarding company disruptions, instead I paid extra for delivery that so far never arrived.
So in the end - neither I have my package, information with apologies about delay or reply that hasn’t been automatically send.
Quite sad as NordicFeel has wide variety of cosmetics that are hardly accessible in my local stores.
prompt service
Facing huge delays for posting
I bought products 11 days ago and they have not posted them yet.
When contacted by e-mail I received an automated reply stating they are facing problems since they implemented a warehouse change.
Update: I got a real reply today (3 days after getting the automated reply). They say they will prioritize my purchase. I would guess this bad review has something to do with that... but I digress.
Update 2: I received my products some days after the first update here. I hope the company can solve their warehouse problems. Otherwise, the company seems good!
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