Great service thank you. Only problem (which turned into not such a problem!) was that the address label came off in transit. Not sure where but luckily the courier driver had a record on his phone I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since t... See more
Company replied
We were thrilled with the killer we purchased. It was exactly as it was represented. It was sent quickly and arrived promptly and packed well. We would definitely consider another purchase from Nile r... See more
Company replied
Firstly, the rugs are beautiful!. The choice in my low budget price range is great. Communication is excellent. I recentlyexchanged a rug and the process went smoothly and efficiently. Delivery... See more
Company replied
Company details
- Rug Store
- Carpet Store
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Oriental Rug Store
Written by the company
Hand Knotted Oriental Rugs, Kilims & Cushion Covers. Our collection is carefully sourced directly from traditional weaving communities. Because every rug is handmade, no two pieces are ever identical — giving every rug its own character, story, and personality.
Contact info
7615, Rolleston, New Zealand
- +64225051725
- sales@nilerugs.co.nz
- www.nilerugs.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time buying a larger item on line, easy process no hassles and very happy with fast delivery. thank you
prompt delivery and beautiful rug , very happy thank you
We love our vintage rug
Super fast shipping, product as described. Easy communication - thank you, we love our rug.
Just what I needed
Lightning fast delivery. The Kilim is vibrant, fantastic quality, I am very happy with my purchase
As well as having beautiful products
As well as having beautiful products, their care and delivery made them a joy to deal with!
Beautiful rugs.
Easy to order online, fast and efficient delivery and wow, my rugs are just beautiful. I’m already looking for floor space for another rug!
Very fast delivery.
Very fast delivery.
Appreciative of discount as well as sale price.
Good value.
Beautiful kelims 😊
Beautiful rug at an exceptional price
Beautiful rug at an exceptional price. Thanks so much for the quick delivery.
Great service thank you
Great service thank you. Only problem (which turned into not such a problem!) was that the address label came off in transit. Not sure where but luckily the courier driver had a record on his phone I think so my rug did get delivered safely.
Update - Nile Rugs very kindly gave me a free cushion cover as an apology for the label being mislaid. Thank you.
Always reliable
Always reliable . Good tracking systems and easy to follow. Good prices. And , of course , the rugs are gorgeous. I wish I had more floor space.
Highly recommended
Beautiful rug. Great service and communication. Highly recommend Nile Rugs.
Beautiful rug .wonderful customer …
Beautiful rug .wonderful customer service and delivered with a personal handwritten message.
Very dedicated customer care
The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since the colours have grown on me, I still greatly appreciate their offers. 100% would recommend!
Reply from Nile Rugs NZ
Nile Rugs, first class experience
Firstly, the rugs are beautiful!. The choice in my low budget price range is great.
Communication is excellent. I recentlyexchanged a rug and the process went smoothly and efficiently.
Delivery is super quick.
I've now added 3 Nile Rugs to my home and am very happy with each one.
Reply from Nile Rugs NZ
*** Excellent service and beautiful…
*** Excellent service and beautiful rug, thank you! ***
Reply from Nile Rugs NZ
We were thrilled with the killer we…
We were thrilled with the killer we purchased. It was exactly as it was represented. It was sent quickly and arrived promptly and packed well. We would definitely consider another purchase from Nile rugs. Dealing with them was a very positive experience.
Reply from Nile Rugs NZ
Efficient service mat arrived well…
Efficient service mat arrived well protected love the mat and my gift.
Reply from Nile Rugs NZ
Very happy with product and delivery
I bought two rugs, a hallway runner and a huge living room rug. Both arrived quickly and were exactly as described and pictured. Very good quality of product and service.
Reply from Nile Rugs NZ
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.