Nile Rugs NZ Reviews 

70
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Great service thank you. Only problem (which turned into not such a problem!) was that the address label came off in transit. Not sure where but luckily the courier driver had a record on his phone I... See more

Rated 5 out of 5 stars

The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since t... See more

Company replied

Rated 5 out of 5 stars

We were thrilled with the killer we purchased. It was exactly as it was represented. It was sent quickly and arrived promptly and packed well. We would definitely consider another purchase from Nile r... See more

Company replied

Rated 5 out of 5 stars

Firstly, the rugs are beautiful!. The choice in my low budget price range is great. Communication is excellent. I recentlyexchanged a rug and the process went smoothly and efficiently. Delivery... See more

Company replied

Company details

  1. Rug Store
  2. Carpet Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Home Goods Store
  6. Oriental Rug Store

Written by the company

Hand Knotted Oriental Rugs, Kilims & Cushion Covers. Our collection is carefully sourced directly from traditional weaving communities. Because every rug is handmade, no two pieces are ever identical — giving every rug its own character, story, and personality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful rugs.

Easy to order online, fast and efficient delivery and wow, my rugs are just beautiful. I’m already looking for floor space for another rug!

9 June 2026
Rated 4 out of 5 stars

Great service thank you

Great service thank you. Only problem (which turned into not such a problem!) was that the address label came off in transit. Not sure where but luckily the courier driver had a record on his phone I think so my rug did get delivered safely.
Update - Nile Rugs very kindly gave me a free cushion cover as an apology for the label being mislaid. Thank you.

15 May 2026
Rated 5 out of 5 stars

Always reliable

Always reliable . Good tracking systems and easy to follow. Good prices. And , of course , the rugs are gorgeous. I wish I had more floor space.

25 May 2026
Rated 5 out of 5 stars

Very dedicated customer care

The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since the colours have grown on me, I still greatly appreciate their offers. 100% would recommend!

5 May 2026
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Reply from Nile Rugs NZ

Thank you so much for your kind words, Sophia!

Rated 5 out of 5 stars

Nile Rugs, first class experience

Firstly, the rugs are beautiful!. The choice in my low budget price range is great.
Communication is excellent. I recentlyexchanged a rug and the process went smoothly and efficiently.
Delivery is super quick.
I've now added 3 Nile Rugs to my home and am very happy with each one.

3 May 2026
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Reply from Nile Rugs NZ

Thanks so much for your lovely words. We’re thrilled you love the rugs!

Rated 5 out of 5 stars

We were thrilled with the killer we…

We were thrilled with the killer we purchased. It was exactly as it was represented. It was sent quickly and arrived promptly and packed well. We would definitely consider another purchase from Nile rugs. Dealing with them was a very positive experience.

20 April 2026
Nile Rugs NZ logo

Reply from Nile Rugs NZ

Thank you for your kind feedback.

Rated 5 out of 5 stars

Very happy with product and delivery

I bought two rugs, a hallway runner and a huge living room rug. Both arrived quickly and were exactly as described and pictured. Very good quality of product and service.

19 March 2026
Nile Rugs NZ logo

Reply from Nile Rugs NZ

Thank you for your kind feedback.

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