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Nile Rugs NZ Reviews 

89
•
TrustScore 5 out of 5

4.9

Rug Store
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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company, noting how smooth and pleasant the entire purchasing journey is from start to finish. Customers frequently mention that the products are exceptionally beautiful, vibrant, and match their online descriptions and expectations perfectly. Many consumers are particularly impressed by the super fast shipping and efficient delivery service that ensures items arrive promptly. Some people also felt that the careful packaging and thoughtful personal messages included in the packages added a truly special touch. Reviewers often express their happiness with the overall quality and are already looking forward to making future purchases for their homes.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the stunning colors,... See more

Delivery service

People report positive experiences with delivery service, frequently praising super fast shipping and... See more

Quality

Reviewers express immense satisfaction regarding quality, highlighting vibrant colors, gorgeous designs, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff are exceptionally helpful and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since t... See more

Company replied

Rated 5 out of 5 stars

Firstly, the rugs are beautiful!. The choice in my low budget price range is great. Communication is excellent. I recentlyexchanged a rug and the process went smoothly and efficiently. Delivery... See more

Company replied

Rated 5 out of 5 stars

We were thrilled with the killer we purchased. It was exactly as it was represented. It was sent quickly and arrived promptly and packed well. We would definitely consider another purchase from Nile r... See more

Company replied

Rated 5 out of 5 stars

Easy to order online, fast and efficient delivery and wow, my rugs are just beautiful. I’m already looking for floor space for another rug!

Company details

  1. Rug Store
  2. also in
  3. Carpet Store
  4. Decoration and Interior Design Store
  5. Furniture Store
  6. Home Goods Store
  7. Oriental Rug Store

Written by the company

Hand Knotted Oriental Rugs, Kilims & Cushion Covers. Our collection is carefully sourced directly from traditional weaving communities. Because every rug is handmade, no two pieces are ever identical — giving every rug its own character, story, and personality.

Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

All reviews

(89)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent

Was nervous to buy a rug online. So happy. Great quality, good price, fast delivery

7 September 2026
Rated 5 out of 5 stars

Good service

Good service. Rugs were well wrapped and arrived within a short time frame.
Loved the personal message that came with them. Thank you.

7 September 2026
Rated 5 out of 5 stars

Exceptionally productive with great service

Exceptionally good service which included an reassuring email to confirm my parcel was addressed

Very fast shipping and the fact it was free was amazing ans very much appreciated.
Also parcel was extremly well packed and lively letter and certificate confirming it authenticity was lovely

30 August 2026
Rated 5 out of 5 stars

Great product

Great product. Love these cushions. Excellent quality. Speedy delivery. Highly recommend to all.

14 August 2026
Rated 5 out of 5 stars

Five Stars!

I recently purchased, online, two high quality rugs and two vintage cushion covers from Nile Rugs. The rugs, and cushion covers are beautiful and perfectly complement our space, and even came with certificates of authenticity. Delivery was halted by weather events, but thanks to excellent communication and customer service from Adnan, the delivery of our rugs and cushion covers were prioritised and delivery expedited.
Would definitely purchase again from Adnan and Nile Rugs. Highly recommended

2 August 2026

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