Reply from MeDirect Belgium
Dear Pedro,
Thank you for your positive review about our offer!
Best regards,
Your MeDirect team
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Online sparen en beleggen aan de beste voorwaarden. Investir et épargner en ligne aux meilleures conditions.
Contact info
Sint-Lazaruslaan 4/10, 1210, Brussel, Belgium
- (+32) 2 887 20 05
- info@medirect.be
- www.medirect.be
2.7
Poor
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good customer service
Very good customer service. Very friendly (human) lady on the phone.
3 December 2025
Unprompted review
The helpdesk is a bunch of amateurs..
The helpdesk is a bunch of amateurs... I've been trying to validate an account for a few days now, but it's not working... I'm going to another broker!
9 October 2025
Unprompted review
Medirect claims to be a broker. For the rest, that's all
I had a number of shares with another broker but they decided to withdraw them from their portfolio . So I had to transfert them to another broker or they were to be sold. Medirect is willing to take theme over, confirmes this and even offers to pay the costs for the transfer. I myself prepare all the papers in time for a perfect transfer and give them the mandate after which I can do nothing more and wait for their good work as a professional. However, nothing happens. Althoug I warned them several times . After all, my shares are sold by the other broker at a much too low price (they have nearly doubled in value since then - that's why I wanted to keep them). Medirect had simply sent the file to the wrong email address. And that for a professional broker. After default follows: their answer: "It is not our fault, the people of the wrong email address (are actual broker speeks Dutch and they send them to a French speeking office) should have responded. . The only reaction from the head of the Legal department on our different mails is and I quote “ We deny everything “ . Luckely we have kept all our mails proving that we are right ( a file of more then 100 pages ). Good luck to those who are hesitating between a casino or this broker
11 August 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.