MyBuilder Reviews 

56,075
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,326 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the service efficient and easy to use, simplifying the connection with suitable tradespeople. Many praise the staff and tradesmen for their professionalism, helpfulness, and the high quality of work delivered. Reviewers appreciate the ability to easily review profiles and past job histories, aiding in selecting trustworthy professionals. However, some customers also noted concerns regarding the vetting of professionals, suggesting the platform occasionally allows less reliable tradespeople. A few other people also felt that certain tradesmen did not always adhere to agreed-upon terms, such as changes in payment expectations during a job or issues with work completion.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the ease of finding companies and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, friendliness,... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers praising its ease of use and... See more

Price

People report ambiguous experiences with price, with many customers praising reasonable and fair pricing for... See more

User experience

Customers had positive experiences with user experience, finding the platform well-designed, intuitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used My Builder for the first time. The process was simple explaining my job and sending a picture. Within a short period of time I received details of builders and I could review their previous revie... See more

Rated 5 out of 5 stars

I would highly recommend Callum, he came when he said he would, got straight on to the job, made a nice job, cleaned up after himself and did it at a reasonable price. I would make Callum my first ch... See more

Rated 5 out of 5 stars

Not one but two successful contracts. Very good experience hiring two of your recommended people. They were both more than we could have hoped for! We add to the recommendations for My Builder. Ex... See more

Rated 5 out of 5 stars

They did an excellent job and were friendly. Before starting they listen to what we said and acted accordingly. They got on with job and completed the job in the timescale stated in the beginning.... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.

MyBuilder.com

Written by the company

✓ Post a job for free
Post a job and MyBuilder alerts relevant tradespeople in your area. It’s easy and it's free.
✓ Tradespeople respond
Get responses from suitable tradespeople who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(56,075)

2,267 reviews in the last 12 months

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Rated 5 out of 5 stars

We had been let down by previous…

We had been let down by previous Decorater , who came and did one room , and a we tidy up in kitchen, we had the full house Rewired all the mess that caused , Trevor took a look around the house and then said yes I can do this before I go on holiday , that feeling was great , then we worried he may have taken on more than he realised, , We needn’t have worried Trevor just got on with it he was very reassuring was brilliant at doing his job made it look easy ,couldn’t see patched plaster areas were the cables were laid , I can’t speak highly enough about Trevor he knows his stuff and gets on with it with a smile , we opted to have everywhere painted due to time restrictions, he has turned our house from a building site into a home can’t wait to get carpets down everywhere new suite ect ,Trevor just does what saids on the tin , he’s starts at 8 am and gets on with it , Thank you Trevor , if you get Trevor then you don’t need to worry ,

23 July 2026
Rated 5 out of 5 stars

It’s a really straightforward process

It’s a really straightforward process. It takes the legwork out of having to source a contractor. I have now used my builder about seven times. Have always had a positive experience, even ended up becoming really good friends and going to the wedding of one of the contractors we hired!

23 July 2026
Rated 5 out of 5 stars

I have used this site numerous times…

I have used this site numerous times for different jobs around the house and in the garden. I have had a quick response from the traders and compepitive qoutes. The work carried out as been excellent 👌 👏.

22 July 2026
Rated 5 out of 5 stars

Great way to hire a painter and…

Great way to hire a painter and decorator. It was a straightforward task to set up my job, and I received plenty of responses to choose between. The decorator I went with was reliable, communicative and did a great job. Great service all round, and a great price. Recommended.

22 July 2026
Rated 1 out of 5 stars

DO NOT TRUST

DO NOT TRUST ! new builder promise is worthless and they do not honour. took over 3 months to get a response then chose not to pay despite meeting all requirements. complete con

22 July 2026
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi

Thank you for taking time to leave us your feedback.

We are sorry to hear of your disappointment regarding the New Tradesperson Promise.

If you need any clarity on this or would like to discuss anything further, please get back in touch. You can contact us at :- https://support.mybuilder.com/s/contactsupport

Kind Regards,
The MyBuilder Team

Rated 5 out of 5 stars

Shower replace

Provided numerous choices, giving distance from home, review numbers. Allowed to pick up to 10 contractors. Only a small job, but chose 1 (with good quote) first day. Completed in 2 days.

20 July 2026
Rated 5 out of 5 stars

Great selection of traders.

Great selection of traders able to do the job I wanted.
I was contacted very quickly by traders able to do my job, they came very quickly to see my requirements and were all excellent in what they offered.
MyBuilder also followed up that I had found a tradesperson for my job and that I was satisfied with them

22 July 2026
Rated 1 out of 5 stars

This company is a ripoff

This company is a ripoff. They will shortlist more than 1 person for one job.Debit even without getting the job. Be careful . Imagine

22 July 2026
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi Kalessi

Thank you for your feedback.

We are really sorry to hear that you feel our site hasn’t worked well for you as a tradesperson.

Rather than charging joining and ongoing membership fees as most other websites would, we charge tradespeople a relatively small fee each time they are shortlisted by a customer and contact details are exchanged. We can't guarantee that every shortlist will result in a won job, but to balance things out we keep fees as low as possible so more is made from the site than spent with us over a period of time. As we do not charge subscription fees, tradespeople are always in complete control of which jobs they wish to quote for.

Please feel free to reach out to our support team directly with full details of any queries you may have so that we can investigate and provide support / advice. You can contact us at :- https://support.mybuilder.com/s/contactsupport

Kind Regards,
The MyBuilder Team

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