2468 Group Reviews 

Our regular visit from Claire always ensures our machines are clean, filled up & in working order. Whenever there is an issue nothing is ever too much trouble & Claire always comes to the rescue! Thankyou to Claire for the great customer service (often behind the scenes) which is very much appreciated by us all!

The drinks machine is completely designed wrong. Working against gravity.
The amount of people who lose their money and unable to get a drink is astonishing.
Kids mostly, who pay cash and once they leave unhappy without their drink it's too late.
They may or may not tell their parents who would have to fill out the refund form putting in their card details and the machine number situated on the machine, which is often rubbed off.
By this time it's not worth the hassle.
I've seen many, many people lose out to this machine.
The company makes money without selling the product.
Absolutely rip off.

Kenneth at ICL has been a star, keeping our communal coffee machine running.

Great job!

Kenneth is great, kind person who fixes the coffee machine consistently

Kenneth is a star, keeps us alive by fixing the coffee machine

Kennith is a friendly person and always is very attentive when there are any issues

Kenneth who manages the coffee machines at Imperial College is always professional and friendly. The coffee machines are always clean and well maintained. Thank you Kenneth and team for always looking out for our machines!

Excellent friendly service from Kenneth at Imperial College Business School

For about 7 years I rented a water heater/cooler from 2468 paid on time and was always pleased with the service. When the machine failed because of it's age they wouldn't replace with a new machine unless we renewed for another 3 years. I explained we were retiring this summer and didn't want to renew for that long. They then left us with a very old machine which isn't fit for purpose and are expecting us to pay for it and for a full year. I tried to contact them by phone and got put on hold for ages and this cost me over £10 eventually got through by email and still can't resolve this.

Had the pleasure of dealing with our engineer Nick for a few years now. He is always happy to help and communication with him is always seamless. Nick and his colleague recently installed x3 new coffee machines for us and were prompt an efficient as always.

Kenneth is great. He’s a constant & very welcome part of our office life now! He shows real attention to detail with the maintenance & replenishment of our machines. His customer service is also top-class - friendly, informative & always happy to help.

We have vending machines in work and we've always been impressed with how they are looked after.
Our usual contact - Paul - is brilliant. Very friendly and efficient, he always keeps it stocked up and makes sure say hi when he comes. The staff are very happy with the variety of goods available and the price.

I’m completely satisfied. High quality coffee, never out of service.
Thanks to Kenneth for his efficiency and professionalism.

Maged did a great job. He helped to find the isolation valve so the filter could be changed. Sounds easy but locating it was a challenge.

Very friendly and professional - thanks Kenneth!

Kenny (Kenneth) has been working for our organisation for longer than my couple years and has always been an absolute pleasure to deal with. Any issue I've had in the past, he has ensured that he makes it to the problem station in record time. Very grateful to have him here and keeping our machines running. Always nice to say a quick hello when he's around too.

Excellent service! Kenneth is very helpful, friendly and always happy to help.

Maged and Emma have provided excellent customer service to my office, Regular updates on ordered parts were also received. Maged was a very pleasant guy to deal with 😊

Kenneth is fantastic. He's prompt, professional and such a great guy to have a quick chat to while he's keeping our coffee machines working. Thank you

Kenneth is amazing! Always a pleasure to see him in the morning at Imperial College. Thanks Kenneth! You keep the caffeine in our blood to run this place!