Wiber Rent a Car Reviews 

Everything went very well. Good shuttle service, good service at counter, car in top condition.

We had to wait for the shuttle bus, while with the other rentalcar companies there was always a shuttle, but the service was good. No complaints.

Very smooth service, great cars, all
new, easy accessibility towards main roads to elche/alicante + convenient Shuttle service. Highly recommended (we booked through Wiber directly)

We had previously hired cars 4 times with Wiber with no issues so this time we decided to upgrade the car we were booking. We booked via DoYouSpain and have our own foreign excess insurance policy taken out in the UK. On picking the car up we took the normal photos and a video of any visible damage to the car. We only drove the car to our accommodation, parked it up and then back to Wiber for our return flight 5 days later. When we handed the keys back the customer service person went out to do the post inspection. Within 60 seconds they were back asking to see our pre inspection photos. We accompanied her out to the car for her to state that there was damage to the underside of the car on the front bumper. Unfortunately we hadn't taken any photos of the underside of the car as undercarriage damage is not normally visible to a customer during a standard pre-hire inspection. You could tell the scratches were old as they were smooth and not jagged as would be the case on new damage. We obviously disputed that we had caused the said damage but our pleas were just ignored and obviously because you're due at the airport for your return flight, which they know, you haven't got the time to fully contest the issue with them. They withheld 520 Euros from our deposit for this. Allegedly there is a car hire damage roulette scam where someone takes a car with the company's all-inclusive insurance package and damages it, but the company doesn't use their own insurance for the repairs. They then wait for someone to hire that same car on the basic rate and blame them for that damage when they return it. Now I am not stating that this is the case here but others who might want to hire through Wiber can decide for themselves. However I would definitely advise people to lie on the floor and take photos of the underneath of the car. In case anyone else hires the same car it was an Audi with registration 9392 NJF. We did send a complaint email to Wiber, on our return to the UK, asking for various bits of information and that we were not accepting liability. We have had no reply 17 days later and are currently taking legal steps via our credit card company to recover the amount taken.

Amazing service! Easy, fast and reliable!

Good service

Perfect car! Good service and shuttle service. Would recommend!

Great rental company.
I arrived late (near closing time) but the staff were very helpful and didn’t rush.
Everything went smoothly and when giving the car back the proces was once again smooth.

Since we had a challenging road to our finca, we could upgrade our car during the booking for a small extra amount. We received a brand new Dacia Duster automatic 4x4 and we were very happy with the car. And also with the check in en return. Everything fast, friendly and smooth. Gracias!

Everythink was perfect, fast!

Quick check in and return.
Short waiting time at the airport shuttle.
Car was new. We will definitely use this company again.

Everything went smoothly from picking up to the drop off. Thanks

Returning the car could be done much quicker when you have separate desks and people only for returns!
And it would be much more client friendly to drop of clients at the entrance of Departures (Iike Helle Hollis does)!

Everything was perfect, the reason why 4 and not 5 is the location. I would prefer collecting the car in airport. Thank you Wiber for your service.

Amazing! Very professional

I left my bag on the Wiber shuttle bus and would really appreciate your help in recovering it. Unfortunately, I have been unable to reach anyone despite calling and sending emails. Could you please help me locate my bag or let me know how I can get in touch with the appropriate department?

Thank you very much for your assistance.

Very good service car is good but i booked tow car due no available continue days the second car model was difficult for me i will prefer to take automatic a d good Nissan or Toyota only but the price full insurance clean of the car automatic online chec and take the key and it is near the airport is perfect but only dealy pick up from airport