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Rated 1 out of 5 stars

Never ever book any flight from this operator. They mostly cancel or reschedule their flight and then you end up paying higher price later with another flight operator. I've experienced this thrice ju... See more

Rated 2 out of 5 stars

Wizzair canceled my flight 2 weeks prior to travel because of hostilities and unsafe conditions. Fine. I requested a refund. Why must I wait 30 days ? This is unacceptable. Yey've had my money no... See more

Rated 1 out of 5 stars

Se cercate la peggior compagnia fra le peggiori siete nel posto giusto. Troverete ritardi garantiti, rimborsi ad ostacoli ed aerei sporchi da far schifo ai piedi. Opinione personale basata sugli... See more

Rated 2 out of 5 stars

not too good, I've been travelling with wizzair many times. In the past, at least the cost compensated for other cons, now it's getting so expensive that I'd rather pay a few punds more and gain much... See more

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1.4

Bad

TrustScore 1.5 out of 5

870 reviews

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1.4

All reviews

(870)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

We had such a bad experience while…

We had such a bad experience while travelling from Wizzair from Madinah to Abudhabi
The airline lost our baggage and they are sooo pathetic and ridiculous that after admitting their mistake
They are asking us to provide them the receipts of the shopping we have done there and they will provide 50% compensation of the items
Who can anticipate that the airline will lost the baggage and will gather all the receipts to provide them later..
Truly pathetic
Highly frustrated and enraged by this act of the airline

4 September 2024
Unprompted review
Rated 2 out of 5 stars

50% chance of delay

So out of 4 flights, 2 had two hours delay…. Same outbound flight so it makes me conclude that the return flight from Cairo- Rome will always be 2 hours late…
I guess this is what one gets flying “cheap” …. Never again

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Could not check-in online as usual…

Could not check-in online as usual yesterday for Rome - London with 4 teenagers and hand luggage only - kept going round in circles with booking ref and Varification codes from whizz air app and manage your booking link on email. eventually had to arrive at airport without boarding passes which was stressful. Then long lines of people waiting so went to front asking for boarding passes - being told I had to pay despite the impossibility of getting them online. My objection and insistence resulted in a message to go some other place as apparently their system showed I had not tried to book in online. Only when I showed them proof ie screenshots taken throughout the process carried out 20 time with no success 5 hrs prior did she give me boarding passes. Speaking to others who had same issue but no evidence were made to pay ! Unreal scam !!! Do staff get commission at check in desk I wonder!!!

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Feels like a scam airline!

Changed my flight time. Gave pitiful baggage allowance. Charged £300+ to add hold luggage (should have been a cabin bag, but their weight bands are completely different to all other airlines' normal amounts). Increased the price by a further £35 after Booking.com (broker) had taken payment for this extra baggage - not Booking's fault but feels extremely scammy of Wizz to increase prices in the space of 30 seconds.

I wish I'd checked reviews before booking with them - we've not been on the flight yet but I'm certain there will be further complications! Would already have been worth paying more with another airline!

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Wrong account

I had booked a flight from Warsaw to Seville. When I checked in online I found it impossible to use the app, so I had to pay an extra 60€ to do so at the airport. The problem was that I was assigned an account on their website belonging to someone else. Of course, none of my details matched and the app was impossible to manage. What an efficient way to force people to pay more money for a booking!

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Nightmare experience

Worst company I have ever flown with packed in like cattle messed you around and used the same carryon on the way back but to big on the way back so fined me £50 notes when I emailed and finally got a response it was along the lines of tough to be you never in my life would I pay to use there service

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Scamming customers

Scamming customers.
Use 0330 977 0444 to avoid pay per minute
Complete Joke, booked a return flight for 5 people, as part of booking Whizz Air offered Discount Club membership which offered overall discount on flights. I accepted this, Whizz Air then a few days later Whizz Air cancelled my return flight and offered unacceptable replacement. Alternatives included vouchers or FULL refund, after spending a long time find a non charge per minute phone to claim my refund back to card I was told I would get the full amount, she read the full value back to me £728.00. After 14 days I received only £666 back after another run around trying to avoid pay per minute calls I was eventually told the Club membership is non refundable. Even though they cancelled my flight forcing me to cancel the entire booking. Go else where this company is untrustworthy, will put as many blocks as possible to avoid providing any customer service without making you pay for every minute. Even my booking was deleted from their APP, including cancelled bookings, refunds applied for etc, complete refusal by Whizzair to confirm anything in writing.

13 August 2024
Unprompted review
Rated 1 out of 5 stars

This has to be the worse airline in…

This has to be the worse airline in Europe avoid at any cost. Dont let the prices tempt you as you will regret it !!
I am shocked at how bad they are and surprised they are still trading, I bet there are NO return customers.
They have Zero no idea about customer service. Flight delay changed 6 times and delayed 8 hours then it got worse !!

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Don't a deserve single star let alone 1

Don't a deserve single star . Bad management, night before the flight they changed it over to some doughnuts called privelage airlines who are even worse . Delayed for hours sat on the plane with virtually no information unless asked , and even then it's" we don't know we don't have any information " . Appalling all round

5 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT GO!

DO NOT GO!
We went through security and then had to wait at the terminal bridge for about an hour and a half, a woman 8 months pregnant wasn't even offered a wheelchair even if she was given priority. We got into an aircraft and stayed there for 2hrs claiming problem after problem and we haven't even flown out of the country yet. We where taken off the plane and. We had to go through security again and wait for about 6 hrs at our gate. My mother was so stressed she had to go to the medical units and no one had any money left to buy food for them selfs. And let me tell you the staff are absolutely horrible, giving zero updates on anything and it was so pathetic one of the supervisors started gaslighting a girl into a argument to call the polic on her. How immature is that? Finally after 6 hrs of waiting and suffering in the heat in the morrocan airport, we were told we had a hotel waiting for us and our next flight was at 1am which is absolutely ridiculous as of fact we only could spend 4hrs in there. We where given a message that our flight leaves at 8.50 so we would need to enter the coach at around 5. The coach came at 1am in the morning expecting people to come on it. Absolutely ridiculous I'm in the check in at this moment and have been waiting for a crazy 3 hours for staff to come in to check our bags. Now me and 186 people have to go through the same exhausting loop just to get back home. I've never been so excited to come to the UK ever in my life. DO NOT GO

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Wizz Air overbooked flights

I was utterly shocked and disappointed to discover at the boarding gate that the flight had been overbooked, and I was denied boarding. There were a total of 16 passengers affected by this issue. How can an airline overbook by such a large number of passengers? To make matters worse, there was no communication about this oversight and offering other options until we were about to board.

This lack of organisation and transparency is appalling. I wasted valuable time and money traveling to the airport, and my holiday plans were completely ruined. This experience is completely unacceptable!

And the process of admitting a few passengers with the same situation was totally unfair and lack transparency.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst air line ever and they charge you…

Worst air line ever and they charge you 41£/person in the airport if you didn’t check in online on a low budget bad flight.
Flight was delayed for 3 hours when we were inside the plane and they didn’t even offer a free drink as a compensation for all the extra time we had to stay on the plane

29 July 2024
Unprompted review

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