Watery.ie Reviews 

564
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably simple ordering process, extremely easy website navigation, and exceptionally fast delivery times for all purchases. People note that the items received perfectly match the online descriptions and consistently offer great overall quality and lasting value. Some reviewers were not happy with occasional delivery delays, missing packages, and receiving entirely incorrect items. Consumers also mentioned that tracking updates can be unhelpful and resolving problems sometimes required lengthy waiting periods. A few shoppers noted that unexpected overseas shipping details and complicated return processes caused noticeable frustration.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive as described and match... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt and swift shipping times.... See more

Quality

People report positive experiences with quality, expressing delight with the great value and items matching... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. Some consumers report that the... See more

Website

Customers consistently note positive experiences with website navigation, praising the easy search engine and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is easy enough to use. However I was looking for swimming socks in the search button but want coming up until I called customer service. I hope next time it will be. Smooth shop without... See more

Company replied

Rated 4 out of 5 stars

I've used Watery.ie a few times now and the response time is always great. If they can't get you all your kit at once they get you what they can ASAP and the rest follows not long after. I did find a... See more

Company replied

Rated 5 out of 5 stars

Been searching for a while to buy ladies swimsuit with legs, found Watery, and lots of swimsuits including exactly what I've been wanting, with easy search engine on the site. Ordered, no problem, del... See more

Company replied

Rated 5 out of 5 stars

Ordered the electric air pump for inflating Stand Up Paddleboards for beach camp. Simple ordering process with good product description. Watery kept me updated while package was en route. Delivered on... See more

Company replied


Company details

  1. Swimming Pool Supply Store
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

Welcome to Watery.ie! EVERYTHING FOR WATER SPORTS ✔ Swimwear ✔ Swimming equipment ✔ Snorkelling ✔ Open Water ❤ 08:00-22:00 customer service ❤ Fast delivery ❤ +300,000 happy customers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

564 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(564)

239 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Frustrating experience

Frustrating experience. They advertise that the sell prescription swim googles for astigmatism but then you have no option to select a prescription. After chatting with the help feature and waiting on hold for quite awhile I was told to just order farsighted swim googles which are definitely not equivalent. It sounds like they don't even sell what they are advertising that they sell. This makes me think that other descriptions on their website may also be misleading/inaccurate.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. My daughter finds changing after swimming with a big wet head of hair so uncomfortable. Now she is happy.

3 September 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Grace henihan! Thank you so much for your great feedback! 🙌 It's absolutely wonderful to hear that your daughter is now happy changing after swimming, even with a big wet head of hair! 😊 This is exactly the kind of comfort and joy we aim for our products to bring to swimmers! 🌊 Best swimming regards, Emil / Watery 💙

Rated 5 out of 5 stars

Quick shipping and as described

19 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Ciara M,

Thank you so much for your kind words! 🙌

We're super happy to hear that you experienced quick shipping and that your order was exactly as described! 🌊 That's exactly what we aim for, and it means a lot to us that you're satisfied! 😊

Best swimming regards,
Emil / Watery 💙

Rated 5 out of 5 stars

Very happy with fast and efficient…

Very happy with fast and efficient service

16 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi customer,

Thank you so much for your feedback! 🙌

It's absolutely fantastic to hear that you're very happy with our fast and efficient service! 🚀 We always strive to make sure your experience with us is smooth and speedy. 😊 Your kind words truly mean a lot to us, and it's exactly the experience we aim for every single day. 🌊

Best swimming regards,
Emil / Watery 💙

Rated 5 out of 5 stars

Great googles and lovely fit

Great googles and lovely fit. My girl is delighted with them. Very quick delivery also and lovely packing
Thank you

16 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Jana Holazova!

Thank you so much for your fantastic review! 🙌

It's absolutely wonderful to hear that your girl is so delighted with her new goggles and their lovely fit! We are also thrilled to know that the delivery was very quick and the packing was lovely. 😊 We always strive for a smooth experience from order to unboxing! 📦🌊

We hope your girl has many joyful swims with her new gear!

Best swimming regards,
Emil / Watery 💙

Rated 5 out of 5 stars

great quality and great service

great quality and great service. Item was a bit too big for my son so they exchanged it no problem for me. 5 stars

14 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Kevin O'Farrell,
Thanks so much for your great review! 🌊
It's awesome to hear you experienced excellent quality and service, and that the exchange for your son's item was super smooth! 🙌
We always aim for hassle-free solutions, and it's fantastic to know we delivered for you.
Best swimming regards, Emil / Watery 💙

Rated 1 out of 5 stars

A week after the delivery date still no…

A week after the delivery date still no sign of my order.
They simply refer me to the tracking number which merely says in transit.
And don’t be fooled by the “ ie “ on their website, my package is being sent from the Netherlands.

19 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Richard,

We’re very sorry to hear about your experience. We completely understand how frustrating it must be to still be waiting for your order a week after the expected delivery date, especially when the tracking information only shows that the package is still in transit.

We’re also sorry that you haven’t received more helpful information from us regarding the delay. This is certainly not the experience we want to provide.

Unfortunately, we’re unable to find your order number from this Trustpilot review, so we can’t look into the specific shipment from here. Please feel free to send us an email with your order number, and we’ll be more than happy to look into the case right away and see what we can do to get this resolved as quickly as possible.

Again, our sincere apologies for the inconvenience.

Best swimming regards,
Emil / Watery.ie

Rated 5 out of 5 stars

Watery website really easy to use

I found the Watery website really easy to navigate, the delivery was prompt and exactly the 3-5days promised. The life vest and watery water bag are great quality and good value for money, delighted with this online retailer, I will be be back!

6 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Fiona, Thank you so much for your amazing review! 🙌 It's truly fantastic to hear that you found our website easy to navigate and that your delivery arrived promptly, exactly as promised! 📦 We're especially thrilled you love the quality and value of your life vest and Watery water bag. 🌊 Knowing you're delighted with your online experience and products makes our day! 😊 We can't wait to see you back! Best swimming greetings, Emil / Watery 💙

Rated 5 out of 5 stars

Very easy to order and return

11 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Eddie,
Thanks a lot for your review! 🙌 It makes us super happy to hear that it was easy for you to order and return with us. We always strive to make the process as smooth as possible for our customers! 🌊

Best swimming regards,
Emil / Watery 💙

Rated 5 out of 5 stars

Very helpful with delivery…

Very helpful when the local delivery went awry. Landed in only 2 days later. I was very impressed.

12 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Brendan! Thanks for your great review! It's super to hear we were so helpful with your delivery and got it to you quickly! We're thrilled you were impressed! 🌊🙌 We always aim to make things easy for you. Best swimming greetings, Emil / Watery 💙

Rated 4 out of 5 stars

No issues

No issues. 1 week to receive product.

2 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Cliona,
Thank you so much for your feedback! 🙌 It's fantastic to hear that everything went smoothly and your product arrived within a week. We always aim for a fast and hassle-free experience! 🌊 We hope you enjoy your new gear!

Best swimming greetings,
Emil / Watery 💙

Rated 5 out of 5 stars

My new swimsuit 🙂

Been searching for a while to buy ladies swimsuit with legs, found Watery, and lots of swimsuits including exactly what I've been wanting, with easy search engine on the site. Ordered, no problem, delivered in post, and excellent item. Thank you.

8 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Indiginil Art,

Thank you so much for your fantastic review! 🙌

We are absolutely thrilled to hear that our easy search engine helped you find the perfect ladies swimsuit with legs you've been searching for, and that you're so happy with your excellent new item! 🌊

It truly makes our day to know we could make your shopping experience smooth and successful.

Best swimming regards, Emil / Watery 💙

Rated 5 out of 5 stars

Good choice

Good choice. Reasonable postage cost- slight delay due to cancelled freight flight...no added tax

7 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Matthew! 👋

Thank you so much for your great review!

It's absolutely fantastic to hear you're happy with your choice and that our postage costs were reasonable, and especially that there was no added tax! 🙌 We're sorry to hear about the slight delay due to the cancelled freight flight, but we're thrilled that it didn't impact your overall experience with us.

We always strive to make the entire shopping experience as smooth and transparent as possible, so your feedback truly means a lot to us. It really encourages us to keep doing our best! 😊

Best swimming regards,
Emil / Watery 💙

Rated 5 out of 5 stars

Great service

Website is clear, and easy to navigate. It was quick and simple to order my perscription goggles, and delivery was swift.

7 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Cliona Connelly!

Thank you so much for your fantastic feedback! 🙌

It's absolutely wonderful to hear that you found our website clear and easy to navigate, and that ordering your prescription goggles was quick and simple, with swift delivery! 🌊 We're really glad everything went smoothly from start to finish, and it means a lot to us.

We truly hope you'll enjoy your new goggles and have many great swims with them! 😊

Best swimming regards, Emil / Watery 💙

Rated 5 out of 5 stars

I bought swimming fins

I bought swimming fins. They are as described and very comfortable. Great service from Watery

31 July 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Michael Walsh,
Thank you so much for your fantastic review! 🙌 It's wonderful to hear that your new swimming fins are very comfortable and that you're happy with our service at Watery. 😊
We hope you enjoy many great hours in the water with them! 🌊
Best swimming regards,
Emil / Watery 💙

Rated 5 out of 5 stars

Good online ordering experience

Easy to order, came on time and could easily tack order

7 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Richard, Thank you so much for your great review! It's fantastic to hear that your order was easy to place, arrived on time, and that tracking was simple. We love making the whole process smooth for you! 🙌🚚 We always strive to make sure our customers have the best possible experience, and your feedback really tells us we're doing things right. Best swimming greetings, Emil / Watery 💙

Rated 5 out of 5 stars

Maldives here we come !

After the disaster of last years holiday in The Maldives trying to indulge in the type of snorkeling that you only get to see on the television , I decided to up our game from the bog standard ordinary misty, leaky face masks .
I did my due diligence over the Internet for a good while and decided on Watery.ie based in Denmark as they had a very good selection of Full face masks . The design and quality looked good and the price was actually even better than I had imagined it might be due to a timely quick sale ! . I liked the openly friendly website which was a welcome surprise to anything else that you normally get to see on the Internet . The companies delivery service and tracking communications were extremely quick and efficient which is a relief as I had left my timing a little bit late to the holiday to make the order . Phew !
The sizing in the description was bang on for both my partners medium and my large masks and the seal to the face is excellent .
All in all a great buy from a great company at a great price ..... they also promise absolutely any problems that might unfortunately arise that they will be there to assist me ... and I have every confidence in trusting they would 🙃
All I need now is the Go Pro camera to fix to my new mask 😷 🤗

20 July 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Des!

Wow, what an incredibly detailed and absolutely fantastic review – thank you so, so much for taking the time to share your thorough and positive experience with us! It truly brightens our day to read! 😊

We totally get the frustration of misty, leaky masks from previous holidays, so it's genuinely awesome to hear that after your extensive due diligence, you chose Watery.ie to upgrade your snorkeling game! 🙌 It fills us with joy that you found our selection of full-face masks and their design and quality to your liking, and even snagged them at a great price during a quick sale – sometimes timing is just perfect! 🌊 We're also super happy that our friendly website was a pleasant surprise and that our quick and efficient delivery and tracking helped put your mind at ease, especially with the holiday approaching! Phew indeed! And to top it off, hearing that the sizing was spot on and the seal is excellent for both masks just makes us incredibly proud!

It sounds like you're all set for some truly amazing underwater adventures, and we're already excited for you to get that GoPro attached to your new mask to capture all those incredible sights! 🐠 Remember, we're always here if you ever need us for future aquatic needs!

The best swimming greetings,
Emil / Watery 💙

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. Great customer service.and speedy postage.

4 August 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Naomi! Thank you for your feedback! 😊 We're so happy to hear you're pleased with your order, and that our great customer service and speedy postage made such a positive impression! 🙌📦 We always strive for that perfect experience. Best swimming regards, Emil / Watery 💙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look