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WOW Petfood Reviews 

3,188
•
TrustScore 4.5 out of 5

4.7

Animal Feed Store
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Company details

  1. Animal Feed Store
  2. Feed Manufacturer

About WOW Petfood

Written by the company

Die beste Wahl für dich und deinen Hund: WOW!

Beste Qualität. Nachhaltiger Zugang. Regionale Rohstoffe. Und das alles zu einem leistbaren Preis? WOW wird das all diesen Vorstellungen gerecht.

In WOW-Hundefutter kommt nichts rein, was nicht rein muss. Wir beschränken uns auf all das Gute, was uns die Natur bietet. Hochwertiges Fleisch, gesunde Öle, köstliches Gemüse und der Verzicht auf Getreide sorgen dafür, dass das Futter schmeckt, und auch den Vitaminbedarf eurer Hunde abdeckt.

Wir wissen ganz genau, von wo unsere Zutaten stammen und beziehen sie nur von Betrieben, denen wir vollends vertrauen. Hergestellt und verpackt wird unser Futter zu 100 Prozent in Österreich. Von hier stammen auch fast alle Zutaten. So sorgen wir für gleichbleibende Qualität und halten die Transportwege kurz.

Nicht nur Hunde lieben die Natur. Daher müssen wir alles geben, um sie zu schützen und Verantwortung zu übernehmen. Neben unserem hohen Anspruch auf Regionalität, Qualität und CO2-freie Herstellung bedeutet das etwa, recycelbare Dosen zu verwenden. Und ausschließlich recyceltes Papier zu verwenden.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,188)

983 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Worms!!!

I boght some wet food for my cats and it had worms on it.

24 August 2026
Unprompted review
WOW Petfood logo

Reply from WOW Petfood

Dear Andreia,

Thank you very much for taking the time to leave your review.

We are very sorry to hear that you found worms in one of our wet food products. We understand how unpleasant and concerning this must have been.

Please note that, with a properly sealed and undamaged can, contamination by worms cannot occur. If a can is damaged during transport or handling and air or other contaminants are able to enter, however, this can potentially lead to spoilage or secondary contamination of the product.

If you would like us to investigate your complaint, please send us photos of the affected products, including the can and the batch number, to hello@wow.pet. We will be happy to look into the matter and assist you further.

Kind regards,
Your WOW Team

Rated 5 out of 5 stars

We moved our Labrador over to Wow pet…

We moved our Labrador over to Wow pet food about a year ago after she had enjoyed a lot from the snack range. It’s good value for money but also a quality product. I really like that if you have a problem or a question there is someone to email and talk to, with quick response. The delivery time is also very efficient and the snacks come wrapped or in a different box so they are not damaged with the huge tins of food.

5 March 2025
Rated 5 out of 5 stars

We love it

We love it! Tigre is very happy with his Advent Calendar.
Eveyday he is excited to open the day‘s window. The snacks are of premium quality. I can only recommend it.

15 November 2024
Rated 4 out of 5 stars

The service and delivery are very good

The service and delivery are very good, just some issues with the status of the order.
Anyway, good experience!

30 April 2024
Unprompted review
WOW Petfood logo

Reply from WOW Petfood

Dear Greta,

Thank you very much for your review!

If you have any questions or concerns about our products or your order, please feel free to contact us at hello@wow.pet - our customer service team will be happy to help you.

Best regards,
Camilla from WOW

Rated 2 out of 5 stars

good quality bad delivery

The fod quality is great, the issue is transport/delivery. It has constant delays and the cans usually arrive with bumps

24 April 2024
WOW Petfood logo

Reply from WOW Petfood

Dear Jose Fransico,

Thank you very much for your order and your feedback!
We offer our customers the option of choosing their preferred parcel service provider when they place their order, as unfortunately delivery does not work equally well in all regions.
Sometimes it can happen that the cans dent each other due to their own weight and the sometimes rough handling of the parcels by the parcel service providers. However, we can assure you that dents have no effect on the quality of the contents, as the inner coating of our cans is also food-safe. If cans are damaged or even open at the weld seam, we will of course replace them.
If you have any further concerns, please contact us at hello@wow.pet at any time!

Best regards,
Camilla from WOW

Rated 5 out of 5 stars

I am so impressed with the quality of…

I am so impressed with the quality of their food. I had a problem with the delivery a can was broken and they immediately replaced it. Thank you so so much Camilla Schima for all your help!

Also, I tried around 20+ “top quality” brands and this has literally been the best.

One negative feedback: it is nearly impossible to buy this as easily as other brands and the website shipment status could
Be better

24 April 2024
Unprompted review
Rated 4 out of 5 stars

My dog loves this food

The goods were carefully package and my dog loves the food. The reason for not giving 5 stars is just that the information on the status of the order is a little unclear. For example, in my case it was saying it was complete even before sending. So, it was difficult to know if the order has already been sent or not. But other than that, everything was great.

13 May 2023
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