This is a company who rent boats out to people often with no experience. All well and good UNTIL something happens and then….? We are the victims of a hard collision to our boat moored in Aigues Morte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This is a company who rent boats out to people often with no experience. All well and good UNTIL something happens and then….? We are the victims of a hard collision to our boat moored in Aigues Morte... See more
Company replied
An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My hus... See more
Company replied
The experience is wonderful, T the canal is beautiful, rich in vegetation, and well-organized. The boat worked well but was very old, and I didn't like: -no Wi-Fi included, -no hairdryer or bo... See more
Company replied
We loved our boat , the route along the canal du Nivernais , the friendly people at the locks and just having this kind of relaxing holiday with family !
Company replied
Written by the company
Qui sommes-nous ? Riverly est le N°1 français des bateaux sans permis, pour voyager sur les rivières et canaux de France à partir de 2 nuits (canal du Midi, Bourgogne, Camargue, canal de Nantes à Brest, Alsace, Lot, Charente..).
Nos bateaux peuvent accueillir de 2 à 12 personnes, et sont confortablement équipés comme à la maison (cuisine, salles d'eau, cabines..), pour déconnecter le temps d’un week-end ou d’une semaine.
Au programme : glisser sur l’eau au cœur de la nature, faire du vélo sur le chemin de halage, visiter une cave et acheter des produits locaux au marché, découvrir un village du XVème siècle, rencontrer des éclusiers passionnés, improviser un BBQ en bord de berge… autant de moments à vivre entre amis, en famille ou à 2.
Riverly est né de la fusion de 2 entreprises françaises incontournables du fluvial et qui ont 50 ans d’expertise : Locaboat et Nicols.
Ainsi, notre flotte a 2 profils de bateaux :
Written by the company
Paiement 4X sans frais
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a company who rent boats out to people often with no experience. All well and good UNTIL something happens and then….? We are the victims of a hard collision to our boat moored in Aigues Mortes 9 June. Some damage caused but as yet no decision made for reparation, or, compensation. We should not have to keep contacting this company. We are not impressed! To make a further update. We have spoken to the company and although they cannot release anyone to make the repair they are compensating us so we can take charge of having the damage repaired. That is fair. Thank you
Reply from Riverly
We rented a boat on Canal Du Midi for 1 week end of April 2026. The Riverly people was very friendly and helpful. I thank them very much. Everything was fine except the refuelling payment at boat return. Our route was Argens Minervois-Beziers-Narbonne-Argens Minervois. this route is roughly 160 km. With 8km/hour canal speed limit, our 10m boat would consume max 40 liter in 160 km. Let's say 50 liter. The price of diesel in France was EUR 2.20/liter. So in total refuelling should have been EUR 88, let's say 100 EUR. You wouldn't imagine what they charged us: EUR 700. Yes read it right: seven hundred euros! This is robbery.
I strongly advise you to negotiate on refuelling price.
An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My husband has a motorboat license and handled it well; however, in my opinion, it’s important to have at least some basic boating skills, since passing through the locks can be quite challenging — they are very narrow.
Reply from Riverly
We loved our boat , the route along the canal du Nivernais , the friendly people at the locks and just having this kind of relaxing holiday with family !
Reply from Riverly
The experience is wonderful, T
the canal is beautiful, rich in vegetation, and well-organized.
The boat worked well but was very old, and I didn't like:
-no Wi-Fi included,
-no hairdryer or body wash products, -some mattresses on the loungers were larger than the container and tended to be slanted, causing back pain.
- Telephone assistance wasn't always available when needed.
Reply from Riverly
the Locaboat is the best company with the best boats, but their latest net site is lousy.
The place to change the language is at the bottom, a long scroll away. The notifications pop up in French.
Finding stuff is much more difficult in this new site.
Why make changes just for making changes?
Reply from Riverly
Paid EUR 440 for having our 2 cars transferred to the arrival station in Negra 7 days later, however on arrival there were no cars.
When calling the departure station we were told the cars had left the parking and would arrive shortly. It was a one hour drive. They arrived 6 hours later so we were obviously lied to.
As a result our guests lost their flight out of Toulouse.
No apology or compensation were offered.
Reply from Riverly
First experience with LocaBoat very good (2017). Second experience (2019) poor. Very disappointed with one of the boats (3 boats rented for a family holiday for 16 people), poor state of repair, and the cleanliness of the boat left much to be desired. Uneven, splintered floors, broken fridge, and a cupboard that smelt of sewerage left us disappointed and will not be using LocaBoat in the future.
Also beware of using certain cards to pay for the possible damage, they blocked 500E on our card and we were unable to use it for the rest of the holiday and we had difficulty getting the amount refunded, although the was no damage to the boats!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.