Banner for Riverly

Riverly Reviews 

2,232
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

This is a company who rent boats out to people often with no experience. All well and good UNTIL something happens and then….? We are the victims of a hard collision to our boat moored in Aigues Morte... See more

Company replied

Rated 5 out of 5 stars

An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My hus... See more

Company replied

Rated 3 out of 5 stars

The experience is wonderful, T the canal is beautiful, rich in vegetation, and well-organized. The boat worked well but was very old, and I didn't like: -no Wi-Fi included, -no hairdryer or bo... See more

Company replied

Rated 5 out of 5 stars

We loved our boat , the route along the canal du Nivernais , the friendly people at the locks and just having this kind of relaxing holiday with family !

Company replied

Company details

  1. Houseboat Rental Service
  2. Bicycle Rental Service
  3. Campground
  4. Fishing Pond
  5. Pet-Friendly Accommodation
  6. Vacation Rental

About Riverly

Written by the company

Qui sommes-nous ? Riverly est le N°1 français des bateaux sans permis, pour voyager sur les rivières et canaux de France à partir de 2 nuits (canal du Midi, Bourgogne, Camargue, canal de Nantes à Brest, Alsace, Lot, Charente..).

Nos bateaux peuvent accueillir de 2 à 12 personnes, et sont confortablement équipés comme à la maison (cuisine, salles d'eau, cabines..), pour déconnecter le temps d’un week-end ou d’une semaine.

Au programme : glisser sur l’eau au cœur de la nature, faire du vélo sur le chemin de halage, visiter une cave et acheter des produits locaux au marché, découvrir un village du XVème siècle, rencontrer des éclusiers passionnés, improviser un BBQ en bord de berge… autant de moments à vivre entre amis, en famille ou à 2.

Riverly est né de la fusion de 2 entreprises françaises incontournables du fluvial et qui ont 50 ans d’expertise : Locaboat et Nicols.
Ainsi, notre flotte a 2 profils de bateaux :

  • les Pénichettes comme la Néo, qui évoquent le charme authentique des péniches
  • les Cruiser à la ligne plus effilée des vedettes de plaisance

Ce qui plait à nos clients : la nouvelle « riverlife »

  • La vraie déconnexion : 99% de nos clients disent que le tourisme fluvial offre une vraie sensation d’évasion sans partir loin
  • La liberté absolue, c’est à son rythme : on a la chance immense d’être à l’écoute de ses envies, pas d’horaires ni de programme.
  • en pleine nature
  • c’est un vrai temps de qualité ensemble
  • C’est très facile :
    • sans permis
    • accessible à tout le monde (même enfants et animaux domestiques)
  • C’est très fun :
    • multitude d’activité (bateau, visites, vélo, dégustation locales, golf, pêche, festivals..)
    • ça change, une nouvelle façon de voyager
  • C’est fédérateur : chacun a un rôle pour les manœuvres et tout le monde participe

Demander un devis

Un vrai service client, dispo 6 jours/7

Written by the company

Avec des vraies personnes !
Notre équipe de conseillers est à votre écoute. au +33 3 86 91 72 72 Du lundi au vendredi : 9h - 18h Ouvert le samedi : 9h - 18h

Paiement 4X sans frais avec PayPal

Paiement 4X sans frais

Choisissez le mode paiement PayPal qui vous permet de payer en 4 fois sans frais

Contact info

Recevez notre catalogue par courrier !

Tout le détail de nos destinations et de nos bateaux

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,232)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

And what happens after a collision. There is the question!

This is a company who rent boats out to people often with no experience. All well and good UNTIL something happens and then….? We are the victims of a hard collision to our boat moored in Aigues Mortes 9 June. Some damage caused but as yet no decision made for reparation, or, compensation. We should not have to keep contacting this company. We are not impressed! To make a further update. We have spoken to the company and although they cannot release anyone to make the repair they are compensating us so we can take charge of having the damage repaired. That is fair. Thank you

9 June 2026
Unprompted review
Riverly logo

Reply from Riverly

Thank you for taking the time to update your review. First and foremost, we are truly sorry that you had to experience this stressful situation following the collision in Aigues-Mortes.

While incidents like this are fortunately rare, we completely understand how frustrating it can be when something unexpected happens. We are very glad that we were able to connect directly and find a fair solution together so you can proceed with the repairs easily.

Thank you for your patience, your understanding, and for working with us to resolve this. We wish you all the best!

Warm regards,

The Riverly Team

Rated 2 out of 5 stars

We rented a boat on Canal Du Midi for 1…

We rented a boat on Canal Du Midi for 1 week end of April 2026. The Riverly people was very friendly and helpful. I thank them very much. Everything was fine except the refuelling payment at boat return. Our route was Argens Minervois-Beziers-Narbonne-Argens Minervois. this route is roughly 160 km. With 8km/hour canal speed limit, our 10m boat would consume max 40 liter in 160 km. Let's say 50 liter. The price of diesel in France was EUR 2.20/liter. So in total refuelling should have been EUR 88, let's say 100 EUR. You wouldn't imagine what they charged us: EUR 700. Yes read it right: seven hundred euros! This is robbery.
I strongly advise you to negotiate on refuelling price.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

A must do thing if you like boating

An incredible experience on a large and beautiful E400 boat. We were greeted and instructed by very kind and helpful staff. We spent a wonderful weekend enjoying the landscapes along the river. My husband has a motorboat license and handled it well; however, in my opinion, it’s important to have at least some basic boating skills, since passing through the locks can be quite challenging — they are very narrow.

27 June 2025
Unprompted review
Riverly logo

Reply from Riverly

Hello,

Thank you so much for your wonderful review. We’re delighted you enjoyed the comfort of the E400, the beautiful landscapes, and the warm welcome from our team 🚤.

You’re right, locks can be a bit of a challenge at first — but that’s exactly why our teams provide a full briefing before departure and remain available at any time during the cruise to guide and assist. Most travellers quickly find their rhythm and enjoy the experience with ease.

We’d be very happy to welcome you back soon for another unforgettable adventure with Locaboat.

Rated 5 out of 5 stars

We loved our boat

We loved our boat , the route along the canal du Nivernais , the friendly people at the locks and just having this kind of relaxing holiday with family !

21 July 2025
Riverly logo

Reply from Riverly

Thank you so much for your lovely feedback!
We’re delighted to hear that you enjoyed your boat, the peaceful Nivernais Canal, and the warm welcome from the lock keepers. It’s wonderful that you could share such a relaxing holiday with your family.
We’d be happy to welcome you on board again for another adventure!

Rated 3 out of 5 stars

The experience is wonderful but it can improve

The experience is wonderful, T
the canal is beautiful, rich in vegetation, and well-organized.
The boat worked well but was very old, and I didn't like:
-no Wi-Fi included,
-no hairdryer or body wash products, -some mattresses on the loungers were larger than the container and tended to be slanted, causing back pain.
- Telephone assistance wasn't always available when needed.

4 July 2025
Unprompted review
Riverly logo

Reply from Riverly

Thank you for sharing your feedback. We’re glad you enjoyed the beautiful canal and that the boat operated well during your trip.

Regarding your comments: our technicians are available during office hours, and we encourage guests to leave a message outside these times so we can assist as soon as possible. We offer boats of various ages and recommend our newer Panoramic range or the brand-new Pénichette Neo models, which include added comforts such as built-in hairdryers.

While we do not provide personal hygiene products, we do supply a starter kit containing basic dishwashing and cleaning supplies. As for Wi-Fi, it is offered as an optional extra and can be reserved prior to your cruise.

We appreciate your remarks, which help us improve, and hope to welcome you again for an even better experience.

Rated 1 out of 5 stars

new net site not an improvement

the Locaboat is the best company with the best boats, but their latest net site is lousy.
The place to change the language is at the bottom, a long scroll away. The notifications pop up in French.
Finding stuff is much more difficult in this new site.
Why make changes just for making changes?

24 February 2025
Unprompted review
Riverly logo

Reply from Riverly

Hello. Thank you very much for taking the time to leave us your feedback and we are sorry that the design of our new site does not suit you. Normally you don't have to scroll down to change the language, it's automatic according to your geolocation. If you can't find the information you need, please contact our travel advisors on +33(0)386917272. Sincerely, the Locaboat team.

Rated 5 out of 5 stars

TRES BONNE EXPERIENCE

TRES BONNE EXPERIENCE
A REFAIRE

8 July 2024
Riverly logo

Reply from Riverly

Bonjour, merci de votre avis, nous avons hâte de vous accueillir à nouveau sur nos Pénichettes.

Rated 1 out of 5 stars

7 days to move 2 cars 120km and still messed it up.

Paid EUR 440 for having our 2 cars transferred to the arrival station in Negra 7 days later, however on arrival there were no cars.
When calling the departure station we were told the cars had left the parking and would arrive shortly. It was a one hour drive. They arrived 6 hours later so we were obviously lied to.
As a result our guests lost their flight out of Toulouse.
No apology or compensation were offered.

7 August 2021
Riverly logo

Reply from Riverly

Hello, thanks for your comment. We are really sorry to hear the inconvenience you've met with your car transfert. Can you please send us an email to info@locaboat.com ? We would be very pleased to find a solution to your claim. Best regards, the commercial team.

Rated 2 out of 5 stars

Unhappy Brits

First experience with LocaBoat very good (2017). Second experience (2019) poor. Very disappointed with one of the boats (3 boats rented for a family holiday for 16 people), poor state of repair, and the cleanliness of the boat left much to be desired. Uneven, splintered floors, broken fridge, and a cupboard that smelt of sewerage left us disappointed and will not be using LocaBoat in the future.
Also beware of using certain cards to pay for the possible damage, they blocked 500E on our card and we were unable to use it for the rest of the holiday and we had difficulty getting the amount refunded, although the was no damage to the boats!

20 December 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look