Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more
I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.
Company replied
The shop was superb in its communication with me at all stages from when I ordered on 16th Nov. and when the goods were received on 19th Nov. What's more the sweets I ordered were exactly what I was... See more
Company details
- #3 of 3 best companies in Candy Store
Written by the company
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Contact info
PO Box 217, 9302, Arrowtown, New Zealand
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4.8
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Airport shop
Airport shop. Lynette was extremely helpful and even recommended different options as well as tastings.
3 September 2026
Unprompted review
Remarkable Sweet Shop Beach Street
Went for a visit to the Remarkables shop in Queenstown and the gentleman serving us (Vili) was the best!! He was super patient with us as we tried almost ever fudge flavor (how can you not) and even let me partner take on their most sour lolly!! He was incredible at his job and should be recognized!!
28 August 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you Anabelle for the sweet 5 star review! We are so happy that you had a fabulous experience with us and your partner was able to survive the mega sour challenge!! We hope to see you again soon!
Lynnette was amazing
Lynnette was amazing! Very helpful and knowledgeable about products
17 August 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for much for the 5 stars! We're so glad that Lynette could help and share her sweet knowledge with you!
Helpful staff at airport shop
At zqn airport sweet shop Penny is always super friendly and helpful and makes the experience great.
Thanks Penny
15 August 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you Nicki for the lovely review! We're so happy to hear Penny always makes your visits to our Airport shop such a great experience! We'll be sure to pass your kind words on to her!
Good candy shop and warm-hearted…
Good candy shop and warm-hearted sales.Yummy candies🤙
3 August 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for the 5 star review! We are thrilled that you had a fantastic experience with us. We hope to see you again soon!
Lynette is amazing
Lynette is amazing! Pointed out all the halal options for me
27 July 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review and kind words. We hope to see you again soon!
queenstown airport
staff were super nice and extremely generous at the airport
17 July 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you Jack for the 5 star review and kind words! We are so happy that you had a great experience with us.
Good friendly staff
2 July 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your kind review! We're so glad that you enjoyed your visit. We hope to see you again soon!
The lady working was very cheery and…
The lady working was very cheery and offered samples! So so lovely, great experience
1 July 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your wonderful 5 star review! We're so happy that you enjoyed your visit and the complimentary fudge samples. We look forward to welcoming you back for more sweet treats soon!
Super friendly ladies and wonderful…
Super friendly ladies and wonderful service
1 July 2026
Unprompted review
Reply from Remarkable Sweet Shop
Hi Claire, Thank you for your 5 star review. We are thrilled that you had a wonderful experience with us.
Lynette was awesome 10/10
29 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review. We think Lynette is a 10/10 too! 😘
Delicious fudge
Delicious fudge! Was served by Lynette and a delightful work experience student called Charlie who very kindly helped me spend my last few New Zealand dollars.
12 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! We are so happy that you enjoyed your time in our little shop and found some scrumptious items to take back with you! We hope to see you again soon.
I was jsut browsing and Lynette on…
I was jsut browsing and Lynette on Wednesday 10th give us for try some flavours. She is so nice and generous
I tried de crème brûlée and biscoff
It’s so tasty and for sure I’ll come back
10 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We do favour creme brulee and biscoff cheesecake fudge aswell! We will be sure to Lynette know of your appreciation.
Keira was amazing
Keira was amazing, so helpful & knowledgeable, she gave us superior customer service with a smile. Great attitude, definitely an asset to the store
Keep up the good work 👍🏽
10 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review and kind words! We love that Keira gave you such superior service!! We hope that you enjoyed your time in Queenstown and look forward to seeing you again soon!
It was amazing service and an amazing…
It was amazing service and an amazing store with lots of options
8 May 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you so much for your lovely review! We're so pleased you enjoyed both the service and the wide range of sweet treats we have available. Our team loves helping customers discover new favourites, so your kind words mean a lot to us. We hope to see you back in store again soon for another sweet visit!
If you love sweets
If you love sweets, this place is basically heaven. The Remarkables Sweet Shop at Queenstown Airport has an insane variety of lollies and treats, and the fudge is honestly incredible. Everything looked fresh and there were so many options to choose from. The customer service was really friendly and welcoming too, which made the experience even better. Will definitely be visiting again.
7 May 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you so much for your lovely review! We're so happy to hear you enjoyed your visit to our Queenstown Airport store. We love creating a fun and memorable sweet shop experience!
Our team will be thrilled to hear your kind words about their friendly service too. We can’t wait to welcome you back for another sweet visit soon!
Went to the Airport store before our…
Went to the Airport store before our flight, and had and extremely friendly, welcoming, all round great experience.
27 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for the 5 star review and kind words! So glad you popped into our airport store before your flight 😊 We love hearing you felt welcomed—it’s what we aim for every time. Safe travels and see you again!
The airport store
The airport store, was so good! The service was phenomenal and the Flaming Anus Chocolate was a treat ❤️
10/10 experience
26 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you so much for your review! We’re so glad you loved the airport store—and yes, the Flaming Anus Chocolate definitely leaves an impression 🔥😉 Hope to see you again for another cheeky treat!
Beautiful service
Beautiful service! Delicious handmade fudge! A lovely welcome into Queenstown Airport.
26 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your 5 star review! So happy that you had such an enjoyable experience with us!
Great Experience
Went to the airport one - Lynette was very lovely, personable and helpful! Pointed us to everything we needed
22 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet 5 star review! We are delighted to hear that you had a wonderful experience with us and with our Oompa Loompa Lynette! We will be sure to let her know!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.