Reciprocal Reviews 

Great customer service from Tom F! On the rare occasion that I'm not sure what to do on the online portal I call and he always picks up or calls straight back with the needed guidance. Reciprocal have proven a strong and reliable partner so far - keep up the good work!

I would recommend Reciprocal for your foreign exchange services. I have worked with John since he was with AMEX and the service is efficient and professional . The FX platform is user friendly and rate is always competitive. The Voucher scheme and tree planting is also I nice little extra.

Sam and the team are incredibly informed, professional and diligent. They streamlined the onboarding and whole set up process to ensure a quick access to the marketplace. Service was exceptional and the platform incredibly user friendly.

Reciprocal service all my foreign transactions,
I have knownJohn for several years and he is always honest and available.

Excellent Service Highly Recommend. We get a much better exchange rate than before for our overseas purchases and the payments reach suppliers a lot quicker, thanks Tom and Reciprocal team! :)

Great FX Service, I know Tom from AMEX FX when he helped setup and support my account there in 2021, Now using Reciprocal the multi currency account is useful to receive payments in and platform easy to use to pay suppliers, best rates of exchange and simple to setup and use, Tom easy to get hold of for support whenever I call or email.

I have been dealing with Tom for over 4 years now, originally when he worked for AMEX. I have always received a very professional and efficient service. We mainly us the platform for USD purchases for goods in the far east, platform is user friendly and all payments go througe within hours usually. Voucher scheme was a great surprise, i have just used 2 recently. Great work reciprocal and especially Tom.

Our financial advisor introduced us to Sam, he was brilliant from the first conversation. Buying our villa in Spain was quite a daunting experience due to the size of money we was transferring. But Sam was patient, answered all of our many questions, and the payment went through really smoothly. Thanks Sam for you help.

Our accountant recommended Sam, and he was brilliant in helping us get the right solution for what we needed. We had a substantial amount of machinery to purchase from Germany for our workshop. Not only did he help secure a really competitive business loan to fund it, but the exchange rates were far better than our banks when exchanging the pounds to Euros. Great service, would happily recommend.

Smooth setup and always easy to make payments. Highly Recommended. Great scheme included with funds the plantation of tree with each payment and a rewards scheme.

We’ve had a really positive experience with Reciprocal. The voucher rewards scheme works well and has been genuinely appreciated, and the tree-planting initiative is a great touch that aligns nicely with our values.

What really makes the difference though is the support, our account manager has been excellent. Always responsive, proactive, and genuinely helpful, which makes the whole process easy and stress-free.

Overall, a well-run platform with a solid product and great people behind it.

Now my only FX dealer! Great rates and services. The platform is easy to use and you also benefit from a nice reward programme (lots of partnership to enjoy) and the tree planting is an added bonus.

In a competitive market place Reciprocal are able to provide great rates and are now my sole FX dealer. The reward programme and tree planting is an added bonus. My account manager is always available and the platform is easy to use putting me in control of when to make transfers dependent on the market and my requirements

I used the service for exchange foreign currency and send money to Asia . It was really good services . Smooth transaction and always been guided on if there are some problems.

Would recommend to anyone!

we have been using the services for almost a year and we are very happy with the service. Tom which i have been dealing with is always helpful and available if any queries. every week updates on the exchange fluctuation to and market updates . To top it up the quarterly rewards are handy

Thank you Sam for your professional and expert service. You made the world of currency exchange very approachable and safe.

From our initial conversation, I did not hesitate to using Reciprocal and felt reassured with Sam's expert guidance.

We discussed the disadvantageous exchange circumstances from GBP to CHF and how to best go about it. Sam provided financial and economical context, along with political dates that were likely to be impactful. I am not very knowledgeable about financial matters, yet everything Sam explained was accessible.
Every week, Sam sent me comprehensive updates and when the pound fell lower than its latest lowest point, he alerted me.
We agreed to continue monitoring the situation and that we would aim to complete the trade prior to the new budget announcement.

Right from the start, Sam explained that the rates he could offer would not be as competitive as an online currency platform, but I would have a person to speak to if anything went wrong with the transaction. Given the amount at play, minimising risk was a key factor.
On top of this, Sam guided me through the online platform setup. For someone with ADHD who is not technically minded, this was another added bonus!!! As soon as I’d provided all the relevant details and ID checks had been carried out, we jumped on a call and Sam talked me through how the online platform functioned. Although relatively straightforward, it made the user experience noticeably smoother.

We have now completed the trade and it all went extremely smoothly.
Reciprocal plants a tree for every trade and offers a thank you voucher too - more significant perks!

I cannot praise Sam’s expertise enough and will not hesitate to use his services again or recommend him to anyone around me.

Great service from Sam who despite going on holiday managed to arrange competitive and flexible solution.

Sam and his team went above & beyond when I needed offline support for a business transaction currency exchange. They not only reacted super fast but also followed up to ensure I was equip with the correct knowledge process for next time. Thanks for making it easy & putting my mind at rest!

Sam did a very good job,always kept us up to date with our situation, I would not hesitate to use Sam services again.
Thank you
Ezio Dusi

Couldn't fault it. We had an apartment to sell in Spain and Sam helped make everything go through smoothly.
We had the money back in our UK account the following day, really chuffed with everything.