rebuy.nl Reviews 

Bought a ROG Ally Z1E from them in Good condition, it arrived with a broken joystick (which I honestly think should be one of the "280 tests" they claim to do).

Returned it but trusting the reviews and that it is a reputable store, I bought an "Excellent" condition one, 50 euros more expensive, and couldn't be more disappointed. It came in worst condition than the "Good" one, with a big scratch on the bottom and 82% battery health (The good one had 87% health). The other one has no visible scratches and better battery, how come this one was rated Excellent and the other one Good?

I reached out to customer service asking what we could do, then I got the generic "you're within the 21d to return". I said I wanted to keep it if they gave me a partial refund to downgrade it to the value of a "Good" condition one, instead of an excellent, they said they do not do that and that I'd either do an exchange or a return, which would make me go another 2 to 3 weeks AT LEAST without the product I already paid twice for.

All in all, product testing seems to be very basic and not nearly close to the "280 tests" they claim to do, and customer support is basically "you're within 21d of returning so please return" with no flexibility in what to do to make the customer happy or satisfied.

UPDATE: after contact with their support they offered me a partial refund with the price difference between both conditions to better reflect the condition that this device is in. For me that’s a suitable solution for it so I’m changing it to 4*

I bought Xiaomi, the phone was in an excellent condition with the original box , the only thing I don't like is that there was no charger

I have use it 3 times. 2 times for selling my old phones and 1 time to buy an old phone. The best price in the market for selling an old phone. Really satisfied with the speedy process.

I bought a Steam Deck and received it in perfect condition. The only issues I could find were two small scratches on the back of the device, but they are already covered by the case. I really recommend this website.

Worst customer service you can ever imagine, they have removed and destroyed my sim card while promised not to, and in return offered 10 Euro ! cheap people..

everything is as described. Perfect

I am buying and selling all my devices for years from and to ReBuy and everytime everything is great: prices, deliveries, products, services, etc.

I've been trying to buy reusable stuff to save money and reduce waste, especially for something as expensive as smartphones.
Got a refurbished Iphone 12, 128GB, Good condition. It was delivered 2 days after purchase, at the exact time frame specified. It's been a week and the phone's been running well so far, there are some small scratches on the rim but I don't care about that since I'll put it in a case anyway. 80-99% battery which drains at an okay rate, left it alone after full charge for one day and it's 25% at the end of the night. Not laggy at all, sound is good, almost brand new.
Basically, if you don't care too much about appearances and just wants a usable phone for a good price, then consider this site. Will definitely check here again when this little one dies out lol

My first time buying refurbished went great. I got a premium device for the price of a brand-new but entry-level model. No sign of using, battery is like new.

I bought Pixel 8 with the condition of "Very Good". But I am disappointed with the condition. There are so much scratches for the condition of "Very good". Furthermore, there is a pinch hole on one of the speakers. I sent some pictures and they replied immediately that I am wrong. They also offered to send back but I already needed the phone and I could not send it back. I think I paid the condition of "Very Good" but received "heavily used" or "Good". So I am sad with Rebuy's condition evaluation.

I sent my google pixel 9 pro xl in a perfect condition. They contacted me and said that SIM card tray is damaged and they can offer me only 27 euros instead of 380 (don't remember the amount). I naturally declined. Probably the guy who ejected the sim card tray broke it, because it was fine when I sent it. I did not recieve my device yet, but I do really hope they did not break anything else. Now I have to spend 10-15 euros to replace the sim tray. Avoid rebuy bettet sell it on markplaats. And the offer of 27 euros for sim card tray that costs 15 euros at most

The product had a little more frame scratches then I was expecting, but in general the product was in good condition

This is a scamming platform, do not use!
They might not be scammers themselves, but their systems are deliberately set up so you lose your money for at least 6-8 weeks, because they use dodgy courier companies. Expect a huge amount of work, phone calls and forms to get your money back.
DO NOT USE

Zeer slechte ervaring.
Op 16-12-2025 heb ik een volledig schadevrije iPhone 15 Pro opgestuurd. Pas op 29-12-2025 ontving ik een bevestiging dat het toestel was ontvangen. De telefoon was aantoonbaar 100% schadevrij; dit heb ik vooraf zelfs gecontroleerd met een speciale lamp.
Na de keuring gaf reBuy aan dat er krassen op het toestel zouden zitten en deden zij een nieuw bod dat bijna €100 lager lag dan het oorspronkelijke aanbod. Daarbij werd ook zonder duidelijke uitleg de extra Black Friday-toeslag verwijderd, terwijl deze wel onderdeel was van het eerste bod.
Omdat ik het gedoe zat was, ben ik uiteindelijk akkoord gegaan. Vervolgens duurde het nog ruim anderhalve week voordat de uitbetaling plaatsvond.
Vier weken eerder heb ik exact hetzelfde toestel verkocht via Swappie en die ervaring was werkelijk honderd keer beter: sneller, duidelijker en eerlijker.
Voor mij geen zaken meer met reBuy. Het proces is traag en voelt niet eerlijk aan.

**Engels**Very poor experience.
On 16-12-2025 I sent in a completely damage-free iPhone 15 Pro. I did not receive confirmation of receipt until 29-12-2025. The phone was demonstrably 100% free of damage; I even checked it beforehand using a special inspection lamp.
After their inspection, reBuy claimed there were scratches on the device and made a new offer that was almost €100 lower than the original one. On top of that, the extra Black Friday bonus was removed without any clear explanation, even though it was included in the initial offer.
Because I was tired of the back-and-forth, I eventually accepted the lower offer. After that, it still took more than a week and a half before the payment was made.
Four weeks earlier, I sold an identical device to Swappie, and that experience was honestly a hundred times better: faster, clearer, and more transparent.
I will not do business with reBuy again. The process is slow and feels unfair.

Best price for 2 iPhone 14 Plus phones. And money in the bank fast.

I had an iphone 14 pro max that was in a as new state! i got an offer i sended the phone to rebuy and i got for it what they offerd.
Before i sended it to Rebuy i sended the same phone to swappie they offerd me almost the same but when the phone was there they put it underneath a microscope and wanted to give me 120 euro less for the same phone. So next time i want to sel my phone it will be Rebuy !! Thanks Guys for the honist handeling!!

I bought a refurbished Ipod and the quality exceeded what was written on the site. (Good, but to me it was closer to very good, it looks as new). I was a bit worried if I could get it to work on my modern Mac but the cable they supplied with it made it very easy and my Itunes immediately recognized the Ipod and I've been using it every day ever since. Recommend.

I have a very good experience with Rebuy. I made the request online, it was clear and short, received the shipping label and sent it through dpd. Within few days, I received the agreed amount. I am very happy with the service and definitely will repeat it to sell my old phone.

I frequently use this company for buying and selling. It's very trustworthy. As a professional photographer, I sometimes receive those golden offers. They also purchase second-hand items at fair prices.

Got a nice iPad for a great price. Delivery was safe and quick.