My dog loves the foods
My dog loves the foods, and it is packed well, very thoughtful.
Reply from PsiBufet
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Świeże jedzenie dla psów, gotowane jak w domu, idealnie dopasowane i dostarczane prosto pod drzwi.
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My dog loves the foods, and it is packed well, very thoughtful.
Reply from PsiBufet
I think the food is probably as advertised. However, after being a subscriber for about a year, I don't think there's been one delivery that was without substantial problems. Best case scenario: it's delivered when it's supposed to, but since it's handled by a low cost local delivery company and not in a climate controlled vehicle, about 20-30% of the packets arrive completely thawed. Since re-freezing degrades the product, you're left with keeping the thawed ones in the fridge and throwing away the ones your dog can't eat before they go bad. Horrible.
More frequently, however, delivery happens a day late, at which point teh entire cold chain has been broken, and you're left with throwing all of it out and requesting a new box - meanwhile you've run out of dog food. And since you got your dog used to this kind of food, introducing a replacement for the meantime causes digestive issues and ruins the whole point of feeding one kind of food consistently.
This time around, on the day delivery was scheduled for, they sent an email saying that they'd made a mistake and delivery wasn't going to happen until the next day (but given I still haven't even heard from the carrier, I assume that won't be true either). We were supposed to leave for vacation tonight. Have run out of dog food completely. Oh and here's the kicker: for putting a loyal customer in such an impossible situation, the compensation they offered was $3. I kid you not.
This is a company that clearly does not value their customers, and has persistent logistical issues that they're unable to address in any dignified way. Shameful.
Reply from PsiBufet
Always kind, willing to help and professional. Tons of
Kisses from Brojka 🤍🤍
Psi Bufet has honestly been such a great find. The food looks fresh, smells good (yes, really) and you can tell it’s made with care. My Palermo absolutely loves it—mealtime has become the highlight of the day. It’s also reassuring to know I’m feeding something healthy and well-balanced, without having to spend hours preparing it myself. Definitely worth it if you want to give your dog something better than standard food.
High quality and each packet looks and smells fresh! My dog inhales each meal. Also very kind and helpful customer service, and a convenient easy to use app.
Reply from PsiBufet
i've been using psibufet for a few months now and my dog;'s health has improved sgnificantly. Her coat is shinier and she seems more energetic. The meals are fresh and tailored to her needs which i really appreciate
Reply from PsiBufet
Customer service team is amazing! They resolved my delivery issue quickly, professionally, and with a great resolution that exceeded my expectations. My dog loves these meals and we’re very happy we found Psi Buffet!
My dogs fur improved drastically, so does his poop. He stopped drinking that much and always finishes up his meal. The decision to switch to psi buffet was one of the best things we could have made for his health.
Reply from PsiBufet
app stores credit card information across other user accounts and has security flaws, be careful! says account cannot be found but account creation does not allow you to use your data. I think there are major GDPR violations in this business.
Reply from PsiBufet
The only food my can eat with a pleasure and have no health problems later on
For some reason my full address didn’t get registered on the website. I was waiting for the delivery when I noticed incomplete address in the email which I received from the delivery company. I contacted psi buffet and ask them about the problem, Kasia attended me, she checked/updated the address, contacted the delivery company and tried to get the same day delivery but it wasn’t possible, I got the delivery next day. Unfortunately some of the packages couldn’t be saved as they went loose (more than 7 days meals).
I contacted them again (Maria helped me this time) and they immediately offered me refund for the package which will most likely go bad.
It was an unfortunate event but I got every possible help from the PsiBufet, I’m happy with the services and my dog is super happy with his new diet (for 2 years I was struggling with his eating habits)
Halik uwielbia PsiBufet. Po roku widzę, że pies jest dobrze odżywiony, ma ładną sierść, jest zdrowy.
Przesyłki są regularne i na czas - robią też świetne wrażenie, za każdym razem to trochę jak otwieranie prezentu, bo nigdy nie wiesz, kiedy wpadnie jakiś ciekawy upominek (jak smaczki, miska, piłka, itp.).
Reply from PsiBufet
My dog loves the food. No more leftovers!
It is very convenient, the portion size (after small readjustment) is perfect.
My girl is healthy and happy 😃
Reply from PsiBufet
High quality very tasty food for my four legged furry babies. Excellent detail informed customer service support. Highly recommend for any pupil owner. Easy, mess and worry free feeding time. Thank you for doing all the work for us.
Reply from PsiBufet
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