I have a monthly subscription for urinary cat supplements and have for many years and he hasn’t had a single infection since starting. As my boy has gotten older and is now 12, I have also added a hi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found the ordering process extremely user-friendly and I look forward to receiving the product and seeing the improvement in my dog's condition. She is a rescue dog with a few skin and coat issu... See more
Company replied
It's nice to finally have a place like PetzPark that actually cares... Not part of a medical industry that likes to keep its customers in a state of disease, stress, unable to filter the toxins intend... See more
Company replied
Allie was born 4/5/22 and after four years of accidentally wetting her bedding, the car or lounge I discovered this product in April 2026. The vets determined her issue was caused during the desexing... See more
Company replied
Company details
Written by the company
We're Petz Park and we're here to keep your pet by your side for as long as possible. We're proud of the community we've built through improving dog and cat health around Australia and want you to join us too! Shop with us online and start your journey with Petz Park.
Contact info
A1/35-39 Bourke Rd, 2015, Alexandria, Australia
- 1300 041 608
- bark@petzpark.com.au
- petzpark.com.au
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They are accomodating and assist us well
15 October 2026
Unprompted review
Petz Park review. A very smooth process from shopping to…
A very smooth process from shopping to payment.
It's always a bonus to get a discount.
Very quick delivery.
I will order again.
28 September 2026
Unprompted review
Reply from Petz Park
Thank you for your lovely feedback, Julie! We're glad to hear you had a smooth shopping experience and that your order arrived quickly. Please continue to send us updates, we look forward to hearing you again! ❤️
Website is so easy to use and even…
Website is so easy to use and even compared prices for a better deal. The probiotics work really well and are high quality and my order was shipped straight away. I bought on the Sunday and got it on the Wednesday. Second time I’ve bought here and I’ll be back 🐶🐶
4 October 2026
Unprompted review
Reply from Petz Park
Thank you so much for your lovely feedback, Jo! We're glad to hear you're happy with our Probiotics and that your order arrived so quickly. We really appreciate your continued support! ❤️
Great and ease of ordering
The experience was great and ease of ordering, the company are fantastic, with the constant up dates of where the delivery is. Having a reoccurring order helps and saves time, if I forget to re-order the product for my dog.
10 October 2026
Unprompted review
Reply from Petz Park
Thank you for your wonderful feedback, Sharon! We're so glad to hear you've had a great experience with us and that our subscription service has made things easier for you. We appreciate your support! ❤️
Great service and good received on time
9 October 2026
Unprompted review
Reply from Petz Park
Thank you for the lovely review! We're happy to hear that you find our service amazing and that you've always received your order quickly. Thank you for allowing us to help. ❤️
The online purchase process is very…
The online purchase process is very easy & smooth with prompt delivery
2 October 2026
Unprompted review
Reply from Petz Park
We're happy to hear this from you, Goretti! Thank you for sharing your feedback with us. It's fantastic to hear that you found the ordering process easy and hassle free. Please keep us updated on how your pet's doing! ❤️
Reply from Petz Park
Thank you for your feedback, Sally. We're pleased to hear that you find our website easy to use and the the delivery has been prompt. We truly appreciate you for being such a loyal customer of ours for many years now! ❤️
Petz Park Plaque Control for Cats
I bought the Petz Park Plaque Control for Cats and I have been gradually adding this into the cat food each morning. Surprisingly, they are still eating their food. I have tried other brands with no success.
It's too early to see results (only been 3 days) but their breath is heaps better. I will be interested to see what the vets think of their teeth at the next check up.
9 October 2026
Unprompted review
Reply from Petz Park
Thank you so much for sharing your experience! We know how tricky it can be to find something your cats will happily eat, so it's great to hear they're accepting the Plaque Control and that you've already noticed fresher breath. Three days is still very early and we're very excited to see how it goes in the coming weeks! Please promise to send us updates. ❤️
Product effective thus far
Product effective thus far, along with other dental treatments.
20 August 2026
Unprompted review
Reply from Petz Park
Thank you for sharing your experience, Carol! We're glad to hear the product has been effective so far and is working well alongside your dog's other dental treatments. We look forward to more updates from you! ❤️
Easy ordering and quick delivery.
6 October 2026
Unprompted review
Reply from Petz Park
Thank you for sharing your feedback! We're delighted to hear that ordering was easy and your products arrived quickly. Please promise to send us updates on how your pet is doing. ❤️
Ordering products is super simple and…
Ordering products is super simple and always get exactly what is ordered. I've been using petz park products for some years now and never had a problem .
9 October 2026
Unprompted review
Reply from Petz Park
Thank you for being such a loyal customer of ours over the years, Gail! We're happy that ordering has always been simple and that you can count on receiving exactly what you ordered. Your continued trust and support mean a lot to us. ❤️
Easy straight forward ordering
Easy straight forward ordering. Updates along the way & arrived a day earlier than estimated
8 October 2026
Unprompted review
Reply from Petz Park
Thank you for sharing your experience, Susan! We're glad to hear that our ordering process was straightforward and you're pleased with the updates along the way. Even better that your order arrived a day earlier than expected. Thank you for allowing us to help. ❤️
Reply from Petz Park
Thank you for your lovely feedback, Kel! We're glad you found the ordering process easy and that your order arrived quickly. We really appreciate your support. ❤️
Great company to buy from
Great company to buy from. Easy to order. Quick dispatch and always a backup email or brochure with product. Oh! and watch out for the specials. They run some amazing specials throughout the year.
8 October 2026
Unprompted review
Reply from Petz Park
Thank you so much for your lovely feedback, Gillian! We're happy to hear that you find ordering easy and appreciate the product information we send along with your purchases. And yes, keeping an eye out for our specials is always a good idea! Thank you for you continued trust and support. ❤️
EXCELLENT!!!
Quick and easy. No issues. Will br ordering again.
Thankyou😊😊
1 October 2026
Unprompted review
Reply from Petz Park
Thank you very much for your fantastic feedback, Sandy! We're glad everything was quick and hassle free. We really appreciate your support and we look forward to more updates from you. ❤️
Just too easy to order and quick…
Just too easy to order and quick delivery in a few days and great value for money compared to pet shop prices
8 October 2026
Unprompted review
Reply from Petz Park
Thank you very much for your lovely feedback, Irene! We're delighted to hear that you found ordering so easy and that your order arrived quickly. It's great to hear you're happy with the value for money compared with other pet shop prices too! Thank you for trusting us with your dog's wellbeing. ❤️
Gut health is excellent
I’ve been using the prebiotic and plague powder with my senior dog for a while now. My boy is nearly 17 and his gut health has definitely improved. Happy with Petz Park overall. Thank you
8 October 2026
Unprompted review
Reply from Petz Park
Thank you so much for sharing this, Jenny! It's wonderful to hear that your boy has been doing so well and that you've noticed an improvement in his gut health. We're so happy to be part of his care and really appreciate you choosing Petz Park for your senior pup. Give him an extra cuddle from us! ❤️
Only reason I haven’t given 5 stars is…
Only reason I haven’t given 5 stars is because before I even purchased from Petz Park but had signed up, I received a significant quantity of marketing emails to multiple email addresses which at times is frustrating but everything else is superb!
8 October 2026
Unprompted review
Reply from Petz Park
Thank you for sharing your honest feedback! We're really glad to hear everything else has been super, but we're sorry that the emails felt excessive. We understand how frustrating that can be, and rest assured that we'll pass your comments on to our team to help us improve the experience. We truly appreciate you bringing this to our attention. We'd be more than happy to update your email preferences. We've requested more details from you so we can reach out and help. ❤️
Absolutely love these products
Absolutely love these products, my boy loves them too. Ensuring to keep his gut and teeth healthy. Easy ordering and super fast delivery.
2 October 2026
Unprompted review
Reply from Petz Park
It's lovely to hear that you and your boy are both happy with the products! We're glad you're finding it easy to support his gut and dental health, and that ordering has been a breeze too. Thank you for choosing us to be part of your dog's routine. ❤️
Very helpful
Very helpful. Everyone i have had contact with has been kind and helpful.
Ordering process is as easy as it gets, and there is often discounts witch is great. Orders are always shipped off super quickly to. :)
8 October 2026
Unprompted review
Reply from Petz Park
Thank you for sharing your feedback, Morgan! It's wonderful to hear that your team has been kind and helpful throughout your experience, and that you've found ordering easy and the discounts a nice bonus. We're glad your orders have been getting on their way quickly, too! We truly appreciate your trust. ❤️
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