Pet stop has a great chioce of cat and dog products and their delivery time is excellant. One product that Pet stop doesnt carry is Insect protein dog dry food for dos with sensitive skin, and i woul... See more
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About Petstop
Written by the company
About Petstop
Petstop is an Irish owned company with 9 super stores throughout Ireland and a large catalogue of products on our online store (www.petstop.ie). All of our staff who are all trained in animal care and passionate about pets. We pride ourselves on quality merchandise that will provide wellbeing for you and your pet. Happy Pets, Happy People!
Happy Pets, Happy People!
Written by the company
- At Petstop, we care about a great customer experience and even more about Pets.
Contact info
Warehouse 4 & 5, Belgree Industrial Park, D15 A24W, Kilbride/Mulhuddart, Ireland
- +353 16875016
- info@petstop.ie
- petstop.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 48 hours
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Prompt response to order and prompt…
Prompt response to order and prompt delivery. Good quality product.
Good Service
Petstop.ie provide a great service, the website is user friendly and easy to navigate, with a wide range of products that are reasonably priced for every pets need. The subscribe and save option is useful, so is the reward points scheme. Delivery was next day, so it's all good 😊
Prompt delivery and contact from…
Prompt delivery and contact from customer service due to ingredients changing on my dogs food.
Very quick service
Very quick service, but the cats do not engage with play toys at all, not Petstops fault. I think it’s difficult for older cats to play with these. Delivery excellent
No issues with Petstop at all, highly recommend
Easy to use website, helpful staff if necessary, the only issue is the courier company. DPD have become very unreliable not delivering on the day/time they state etc. Have lodged a complaint with them directly. Petstop itself is great
Great shop
Fair prices, plenty of options and very quick delivery, rewards program is a bonus now since I shop there constantly it's nice to get something back
Never run out of dogs nuts
It’s great to know that I am guaranteed a delivery for nuts for my dogs as it’s very hard to get the brand I need for them where I live, couldn’t be happier. Fast delivery and have a recurring subscription so will get a delivery every 2 weeks, brilliant service.
Delivery Service was great
Many thanks for the delivery within 36h and kind delivery service 🙏
Great service
Everything arrived quickly and exactly as expected. Very happy with my purchase!
Incredibly fast delivery
Incredibly fast delivery, my order was shipped on the same day. My cats are very happy with their new litter.
Thank you so much
Thank you so much for my order! I received the Oralade sachets, and I couldn’t be happier. They have a long expiry date until 2029, which is fantastic.
These sachets are so difficult to find, so I was absolutely delighted to discover your store. Everything arrived quickly, safely, and in perfect condition.
I’m also very grateful that you offer international shipping to Germany. It means a lot to customers like me who can’t find these products locally.
This definitely won’t be my last order. I will happily buy from your store again, not only Oralade but also other pet supplements and toys in the future.
Thank you for the excellent service. I highly recommend your store and look forward to placing many more orders! Ada i Mejzi ❤️
I’ve been using the PetStop online…
I’ve been using the PetStop online store for several years now, and it’s been fantastic! I have subscriptions set up for all of my dogs’ food as well as my budgies’ food, which means I never have to worry about running out. It’s so convenient and saves those last-minute dashes to the pet shop, only to find the food you need is out of stock.
I’ve also visited my nearest PetStop store a couple of times. The customer service has always been friendly and helpful, which is a big plus. The only downside was the budgie food selection—it was quite limited, with only the basic options available. I’d love to see a wider range of bird food in-store.
I’ve been shopping at Petstop for the…
I’ve been shopping at Petstop for the last 10 plus years last week in a heatwave I found cool coats with 50% off and next day delivery highly recommend
Product details could be improved to bemuch clearer
I love the quick delivery time.
I don't love the lack of product details.
Too little information at a glance regarding size/volume of products to enable quick comparisons with similar items.
Examples:
Price per litre for cat litter
Price per kg for food items
I'm looking forward to seeing an improvement.
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