I needed to remove Google Lock from my Android phones in order to give them to my grandkids. I attempted many solutions before landing on PassFab Android Unlock. I purchased the software and my attemp... See more
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Company details
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Found in 2010, PassFab, a leading password recovery tool provider, developed a series of professional computer solution for Windows, iPhone, Office, PDF, ZIP, RAR, etc. We are committed to making our customers' lives easier with efficient and user-friendly tools for resolving any kind of password-related problems. For the past 10 years, we have achieved millions of users' trust through our excellent services and are striving hard to get better.
Contact info
Hong Kong
- support@passfab.com
- passfab.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Service made it right when i expired…
Service made it right when i expired great service speedy reply time! I highly recomend it.
Great last option solution to save the…
Great last option solution to save the abilkity to use the phone! Thought it was hopeless until I came acrossed this website! Thanks PassFab for helping me salvage what I thought was a total financial loss...
Checkout Issues
I had difficulties with checking out and had payment issues being processed. Jessie was very courteous and helpful in this process making sure I get access to the platform. I cannot thank Jessie enough for all the great support and amazing customer service. I absolutely recommend Passfab to all clients.
this is a fake totally everything they…
this is a fake totally everything they have written its all fake i have purchase the passfab to excel tool but its not working its just a scrap even they dont have any customer support online its all fake so i suggest you to do not purchase anything from here even they said 30 days moneyback guarantee its is also fake
Reply from PassFab
Undeniably the most amazing regarding…
Undeniably the most amazing regarding user friendly, price, and use case. Also the staff that I have experienced with any need that has so far arose has been courteous and prompt. Thank you Passfab!
the approach to solve the problem was…
the approach to solve the problem was great and very helpful and cooperative.
Software Does Not Work & Refund Policy Is Not Honored
I purchased the PassFab Android and iPhone Unlocker tools on August 9, 2026, expecting them to function as advertised. Instead, the software consistently freezes and fails at 50% completion every single time I attempt to use it.
Key Issues:
Faulty Software: The program fails mid-process (stuck at 50%) and is entirely unusable.
Misleading Guarantee: PassFab clearly advertises a 30-Day Money-Back Guarantee on their website, yet when requesting a refund within days of purchase, support delays the process by demanding excessive back-and-forth information.
Poor Support Resolution: Rather than processing a immediate refund for defective software under their policy, customer service creates roadblocks.
Conclusion: Save your money. The software does not deliver on its promises, and getting a refund under their "money-back guarantee" is an exercise in frustration. Do not recommend.
Reply from PassFab
If i could leave no stars i would This…
If i could leave no stars i would This company is trying to give me only 50% of a refund for a product that didn't work and my refund request was made within 5 days and then was asked to try several things and i did but still failed and now they only want to pay me a 50% refund for a failed product as I was told because of the global financial issue but that's not my problem. Do not use these guys use any other company these guys rip you off
Reply from PassFab
PASSFAB does NOT Unlock Apple ID
The product does NOT Unlock/Bypass an Apple ID remaining in a used purchase Iphone. (Nor do its Rivals). Even the Passfab Website is very difficult to negotiate.
The only use was to remove the Screen passcode on Iphone. (and then find an Apple user ID block!). Its a big waste of money and your precious time. DO NOT PURCHASE! Contacting Apple is the only (Possible?) way to remove user ids. Lucky Passfab did cancel my future subscriptions. C W
Reply from PassFab
It really does work
It really does work. I wish that the license didn't expire until you used all of your available devices that would be great bc I might not have ten devices to unlock at once. But other then that 6 out of 5
Great customer support experience
Great customer support experience
I had an issue while using PassFab Android Unlock and contacted their customer support team for assistance.
The support team was very helpful, patient, and professional throughout the process. They listened carefully to my situation, responded quickly, and made genuine efforts to help resolve my case.
I especially appreciate Jessie and the team for their understanding and excellent communication. Their customer service experience was smooth and reassuring.
Thank you for your support and help.
I wish i could give negative stars
I wish i could give negative stars. This "product" is a sham. Does NOT provide anything of substance. All information given by this "product" can be obtained through youtube videos. Stay far away.
Reply from PassFab
This is a good company
I've had the android and iPhone software from PassFab for almost a year now and it has worked better than I honestly expected
Jessie in customer service was great helping me out when I had an issue which was of my own making. Fast service.
wasted my life using this software i…
wasted my life using this software i lost so much money dealin with this...spent 30$ and 6 hours of my life worth 360$ trying to unlock a phone with a software that just plays with ur emotion and makes you spend an additional 10$ to buy a wire that itself does nothing.....DO NOT PURCHASE THIS APP IS ALL PLACEBO
Reply from PassFab
good apps for unlock forgotten pin on samsung s23 ultra
good apps for unlock forgotten pin on samsung. really appreciate it
I'm very happy with the product
I'm very happy with the product I purchased. Great buy and excellent service from the seller. This is the third product I've bought, and I've had a very good experience. Fantastic.
The Support that I received from the…
The Support that I received from the company has been outstanding. The responses were promptly and it was clear that the aim was to assist me in a manner that reflects the focus on customer satisfaction. Not only is the service excellent but the product works exceptionally and in many instances assisted us to avoid redoing work. I highly recommend the product as well as this company.
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