P&O Cruises Reviews 

13,176
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,635 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff members for being incredibly welcoming, polite, helpful, and attentive throughout their wonderful trips across various amazing locations. Travelers also highlight the exceptional food quality, amazing onboard entertainment, and well-organized itineraries that make every journey truly memorable. However, some reviewers were not happy with the long queues, busy dining rooms, and crowded public areas experienced during peak holiday seasons. A few people also mentioned occasional issues with food temperatures not being hot enough or dining choices becoming a bit repetitive over longer periods.

What people talk about most

Holidays

Consumers find holidays to be a thoroughly relaxing and memorable experience, praising the helpful crew,... See more

Staff

Users describe positive interactions with staff, noting they are extremely friendly, helpful, and keen to... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the dining and general... See more

Location

Clients share ambiguous opinions on location, noting both breathtaking destinations and certain itinerary... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just returned from a week on Azura, the cruise was fabulous, the food in the MDR back to a great standard, and all the staff were brilliant. The only negative on board was Sindhu, which wasn't as goo... See more

Rated 4 out of 5 stars

Had a fabulous cruise on Arcadia recently. Wished we had not stopped at Greenock and would have preferred a Liverpool port. However, Greenock did offer the opportunity for guests t... See more

Rated 4 out of 5 stars

Just got back from 2 week cruise on Britannia . School holidays is only time I can go as my partner works in school. Ship was overrun with teenagers who hogged the jacuzzis. No chance of... See more

Company replied

Rated 4 out of 5 stars

Travelled on Britannia August 2026, having travelled on this ship several times. First time with a wheelchair. Wouldn’t normally cruise during school holidays. Activities naturally favoured fa... See more


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4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,176)

3,420 reviews in the last 12 months

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Rated 5 out of 5 stars

A week on Iona

A week on Iona, Spain and France. I’ve seen lots of negative reviews but this isn’t one.
We had an amazing time onboard Iona, food, entertainment, staff, everything was 5 star, this was our 4th cruise with P&O and I would say the best.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Arvia - our new favorite

Just returned from 7 nights aboard Arvia, Norwegian Fjords cruise. First time to the Fjords and first time on Arvia. Loved them both. The ship is lovely, very big, good choice of bars and places to eat. Pools good and jacuzzi/whirlpool when you can get in them. My only negative is that a third port day in the Fjords would have suited us better than Zeebrugge but that’s our personal preference. Staff were pleasant and helpful.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

A truly relaxing holiday

A truly relaxing holiday. Beautiful scenery at the Fjords. My first cruise, can’t wait for my next adventure. My holiday began from the moment that I stepped on board Arvia.
Fantastic crew.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Everything on the cruise was great

Everything on the cruise was great. The atmosphere was on point, the excursions were breath-taking and the evening entertainment was fantastic. But the highlight for us was the evening meal with our servers, Elton Pereira and Sanjyot Shrirodkar. They always provided us great service and accommodated our every need allowing to tailor our meals to our preferences.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

A lovely cruise to Norway on P&O Arvia

A lovely cruise to Norway on P&O Arvia. Staff on board are very attentive, supporting and friendly, nothing is too much trouble. We stayed in a conservatory mini suite on this cruise, the conservatory room was great when it was too chilly to sit on the balcony or on a lounger.

I think the pricing of the excursions booked through P&O should be reviewed. For example the Flåm train is a very short walk from the port, booking independently we both travelled for more or less the price P&O charge per person.

For trips further afield we do use P&O just in case there are delays returning to the ship as an organised trip offers more protection.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Just returned from a 7 night Norwegian…

Just returned from a 7 night Norwegian Fjords cruise.my son got married on the Monday. All i can say is wow from the ease of parking, embarking and disembarking.staff were brilliant helpful,polite and friendly.Arvia was awesome. Room was excellent service even better. Choice of food exceptional. Plenty to do. Choice of destinations excellent . Just wow. Our first cruise and im looking to book again .welldone P&O

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend!

We have just got back from a week long trip on the Arviq to the Norwegian Fjords. The ship was wonderful and the staff very helpful. We will definitely be travelling with p and o again to the same or a different destination!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Back from our first cruise

Back from our first cruise. Didn’t know what to expect. It was amazing. Loved it all. Right from the booking to leaving the car park. Each and every little detail has been organised extremely well. Look forward to travel again on P&O.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous week on board Arvia in the…

Fabulous week on board Arvia in the Fjords. Can't fault the crew, who are friendly and fab. Always something for everyone. We aren't really into entertainment, but loved the live music and bars. The sun even shone for us in Olden, possibly the most beautiful place on earth!

6 September 2026
Unprompted review

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