Stitch Fix Reviews 

39,152
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 28,266 reviews, reviewers had a great experience with this company. Customers frequently praise the personalized styling service, noting that stylists are helpful and adept at selecting clothes that fit well and introduce new, loved styles. Many appreciate the convenience and seamless user experience, finding it a joyful and easy way to shop for quality products. The overall process, from virtual try-ons to easy returns and professional packaging, enhances confidence and broadens fashion horizons for many. However, some customers also noted concerns regarding pricing, with several finding items to be expensive or overpriced for the perceived quality. A few people also experienced issues with product quality, reporting clothes tearing or shrinking after only a few washes. Additionally, some reviewers were not happy with stylists not consistently matching their preferences, occasionally sending repetitive styles or items unsuitable for their age or climate.

What people talk about most

Product

Consumers find product to be positive, with many appreciating the convenience and quality of the clothing,... See more

Quality

Reviewers mention positive feedback about quality, with many consumers expressing satisfaction with the... See more

Staff

Clients share positive opinions on staff, with many reviewers praising their stylists for being helpful and... See more

User experience

People report positive experiences with user experience, finding it a convenient and enjoyable way to shop... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices reasonable and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the option of virtually trying on clothing & even having SF coordinate some outfits for me. I’ve gotten very disappointed in clothing purchased from Amazon. The material gets almost imme... See more

Company replied

Rated 4 out of 5 stars

I love the clothes, but having to return them within 3 days has proven difficult for me especially because they keep delivering to my former address. I've tried to correct this to no avail. But I love... See more

Company replied

Rated 5 out of 5 stars

Great stylist! Jill always picks clothes I love that stretches my current style just enough! I request sustainable, made in USA and natural fibers and she does her best picking clothes that fits that... See more

Company replied

Rated 5 out of 5 stars

The stylist is extremely helpful and listen to my preferences. She has things that I probably would not picked that but I found incredibly beautiful. This fix is so much nicer than going into a depart... See more


4.2

Great

TrustScore 4 out of 5

39K reviews

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4.2

All reviews

(39,152)

26,851 reviews in the last 12 months

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Rated 5 out of 5 stars

I love Stitch Fix

I love Stitch Fix! I have been using them for any years now. I love getting four boxes a year went to summer spring fall. I always find something that I love and I can communicate with a stylist, but I don’t like and they listen!

12 July 2026
Rated 4 out of 5 stars

I’ve had 3 Stitch Fix “Fixes”

I’ve had 3 Stitch Fix “Fixes”. The process for ordering, delivery, and returns worked very smoothly, just as they said it would. I’ve kept at least two of the items from each box, though I had imagined I’d keep more. Quality is good to excellent. They’re pretty good at picking things according to what I’ve told them. And yes, the more you can tell them about what you like, the better. But it was fun to try on some things I never would have picked for myself. Feels so good to modernize my clothing! Prices were higher than I expected. But I guess that’s the price you pay for not having to go shopping yourself.So it’s worth it. Also, was easy to change the frequency of my “Fixes”

12 July 2026
Rated 5 out of 5 stars

I enjoyed the selections

I enjoyed the selections. The options. And the easy returns. Looking forward to my next fix as you get to know my style better. I’m very pleased with the sizing and fit on every article. all the selections remained within my budget. Items were a good quality.

12 July 2026
Rated 3 out of 5 stars

Nice pants

Nice pants, top, dress and jacket arrived. The pants and one top fit. The others I sent back because they either didn’t fit or I didn’t like.
Willing to try a few more times to see if they learn my size and taste.

12 July 2026
Rated 5 out of 5 stars

I like how different folks pick…

I like how different folks pick clothing out for you. Some of it works, some not, as i have something similar or it doesn't sit right on me. Its all good. Quality of the clothing is almost always great

19 July 2026
Rated 5 out of 5 stars

Best way to clothing shop EVER!

I love that clothes are shipped to my home where I can keep what I love and return what I don’t - all with free shipping. The selection is endless. They also offer freestyle to shop on the app. I pay yearly to receive multiple shipments with no styling fee and the subscription fee is credited to a future purchase so it’s basically free. I absolutely LOVE Stitch Fix.

19 July 2026
Rated 5 out of 5 stars

Very helpful …

The website is easy to navigate through customer service was quick to respond. I was able to take care of all my questions.

12 July 2026
Rated 1 out of 5 stars

Feeling like quitting!

I am thinking that this company is just not for me! Recommendations are just not what I have chosen as things that I would like in any of my feedback!

19 July 2026
Rated 4 out of 5 stars

I like how they ask for feedback on…

I like how they ask for feedback on clothes . I like they offer a stylist to put outfits together.I love the shipping bag to send clothes back ..it’s fun and easy outfits to wear just a easy way to look stylish..

19 July 2026
Rated 5 out of 5 stars

Love Stitch fix

Love Stitch fix. The pieces are quality material and the convenience is what makes it so ideal for me and my family.

13 July 2026
Rated 4 out of 5 stars

Communication is excellent

Communication is excellent! Returns are easy and manageable thanks to the preprinted label and shipping bag that comes with the items!
Clothing choices are spot on to the original request that I made. I am realizing that I need to make changes to my profile, to aid in getting the right size pants.

12 July 2026

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