Studio Reviews 

I placed order STUD40000135573050 on 26 August 2026, paying a total of £68.99 with next-day delivery.

It is now 6 September and I still have not received my order.

The order status with the company continues to show “Ready To Ship”, while the Evri tracking shows “Out for delivery” with no meaningful update since the end of August.

What is particularly disappointing is the complete lack of customer service. I have now emailed three times without receiving a response. I also tried to contact the company through web chat and waited for nearly two hours before eventually having to leave.

I understand that courier delays can happen, but I purchased the goods from the retailer, not Evri, and I paid specifically for next-day delivery. After this length of time, I would expect someone to investigate the missing parcel and respond to me.

Company, please respond to this review and tell me where my order is. If it cannot be delivered immediately, I would like this resolved and my money refunded.

At present I am extremely disappointed. I have paid £68.99, received no goods, and despite repeatedly trying to contact customer services, I cannot get a response.

Find it easy to order and pay for good quality and iam please with what i have ordered over the years

Great service, quick delivery. Well pleased with items

I placed an order on Saturday and paid extra to have next day delivery, received an email from Evri to say the order is held up, this is not acceptable as I paid 9.99 for next day delivery

Am very happy with the products reasonably priced.and quality is good.

Ordering straightforward, delivery times good, you can always finds some good bargains!

The only negative for me is returns and delivery charges

Terrible awfull company they lied and said i had never ordered a garden umbreella complete shambles of a company sent emails to them for a month and kept coming back saying you have never ordered anything please do not buy anything from these horrible people if something goes wrong they will not help you utter disgrace.

The delivery service is excellent. The items Studio sell are of great quality and the sales are excellent I’ve bought a lot of quality products for a fantastic price 👍

Easy to order Good selection to.choose from

Good ordering procedure. No problems with delivery. Very good experience all round.

Ordered 6 bottles of perfume unfortunately 2 bottles were just in a plain corrugated boxes . As bought for Christmas presents had to return but the other 4 boxes are lovely just annoyed I had to go to the trouble of returning 2 items and having to pay!

Good choice good prices easy to get what i wanted

I just received my delivery and 2 buttons are missing from my miso blue wool shirt. So difficult to get through to someone to help me. How long does it take send me the buttons I will sew myself. Is that too difficult to understand?

I ordered and paid for a cordless vacuum on 7th Aug 26. I kept checking evri delivery and every day it said your parcel has been delayed. Eventually contacted Studio by email on 20th Aug 26 to find out where my item was. Got a reply on 25th Aug 26 and I was told this had been lost in transit. I was asked did I want a replacement or to cancel my order. I told Muhamad that I needed a replacement item as I had been waiting for this for over 2 weeks for this item. He said he would re-order it and would refund the delivery cost of £9.99. I received this refund within a few days. I've just contacted them again today by live chat to chase my replacement item. Apparently, as this out of stock when the replacement was ordered it has been cancelled! However, I have not been refunded or informed about this and Studio have now had hold of my £49.99 for over 4 weeks. I find this disgraceful. The chap I was chatting too also just cut me off without reading what I had to say. Disgusting company. I wonder what would have happended to my money if I hadnt chased them and whether or not they keep hold of other customers money and don't provide the items ordered. Never again will I order from Studio. Rip off merchants

Love it great items and great prices and great sales

Not the quickest delivery yet. Asking how you are doing - considering goods haven’t arrived yet bit early to want pat on back don’t you think

excellent products at great prices to my wallet. delivery was first class keeping me up todate with changes

I went on "for a browse" as i had an email saying more items were in the sale. This website is very easy to use and i had soon amassed almost £200 of shopping, on things that i didn't know i needed or wanted, but will still be put to use or given as gifts. Their are items for every budget and a great range of products as well as a chance to pay in instalments if you choose.

I ordered my son's football boots 5 days ago and they still haven't been dispatched. I have now had an email from the delivery company to say there's a delay. I won't be ordering from here again.

Outstanding product quality and fast delivery, would definitely recommend to buy products from Studio, and great experience from start to finish, its a shame i heard that the Studio will close the store soon