spargut.com Reviews 

3,819
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Great items at affordable prices :) Was sceptical at first as i couldn't belive how cheap items were but i was pleasantly surprised. I've now orderd many items ordering cloths, shoes for my kids, cr... See more

Company replied

Rated 5 out of 5 stars

The website contacted me immediately, they kept me updated about my package. The product itself war great. The wig was a bit bigger cap, but it easily adjustable so its grate for people with bigger he... See more

Company replied

Rated 4 out of 5 stars

i have an excellente experience with Spargut. I brought lots of things since i opened my account. However a few things are poor quality, most of them are excellent! I´ve had a lot of discounts. One ti... See more

Company replied

Rated 5 out of 5 stars

I'm ordering from spargut for the second time (Spider-Man costume and Miles Morales costume) for my son. Everthing went well. Costume is the same as in picture: bright, good sizing, stretching materia... See more

Company replied

Company details

  1. General Store
  2. Online Marketplace

Written by the company

Spargut.com ist eine international tätige E-Commerce-Plattform mit Sitz in Österreich. Seit 2018 beliefern wir Kunden weltweit mit innovativen und geprüften Produkten zu fairen Preisen. Unser Versprechen: Wenn Sie einmal nicht zufrieden sind, kümmern wir uns innerhalb von 24 Stunden persönlich um Ihr Anliegen – schnell, unkompliziert und zuverlässig. Schreiben Sie uns einfach an sucess@spargut.com – unser österreichisches Support-Team ist für Sie da. Spargut – Ausgewählt. Geliefert. Begeistert.

Unser Versprechen

Written by the company

Wenn Sie einmal nicht zufrieden sind, kümmern wir uns innerhalb von 24 Stunden persönlich um Ihr Anliegen – schnell, unkompliziert und zuverlässig. Schreiben Sie uns einfach an sucess@spargut.com – unser österreichisches Support-Team ist für Sie da.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(3,819)

997 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable

Easy to order, product exactly as advertised . Delivery fairly quick

13 July 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Sehr geehrte Kundin, sehr geehrter Kunde,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Bei Spargut.com stehen unsere Kunden im Mittelpunkt, und wir arbeiten stets daran, Ihre Erwartungen zu übertreffen. Sollten Sie auf ein Problem gestoßen sein, möchten wir dies schnellstmöglich klären.

Bitte kontaktieren Sie uns über folgenden Link: https://hilfe.spargut.com/hc/de/requests/new. Unser Team wird sich innerhalb von 48 Stunden (Werktage) bei Ihnen melden, um gemeinsam eine Lösung zu finden.

Für dringende Anliegen können Sie uns auch direkt unter sucess@spargut.com erreichen.

Wir schätzen Ihr Vertrauen in Spargut.com und würden uns freuen, Sie bald wieder als zufriedenen Kunden begrüßen zu dürfen.

Mit freundlichen Grüßen
Ihr Spargut-Team

Rated 5 out of 5 stars

My items always gets to me

18 June 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to work with you to find a solution.

For urgent matters, you can also reach us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Best regards,
The Spargut Team

Rated 5 out of 5 stars

Right product and fast service!

10 June 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are constantly working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to work with you to find a solution.

For urgent matters, you can also reach us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Best regards,
Your Spargut Team

Rated 1 out of 5 stars

Got the wrong product without any…

Got the wrong product without any delivery information whatsoever. After expressing my will to return the product nothing happened except an automatic message, asking me to send it back on my own expenses.
No personal contact, no help, no excuse, no money.
Never again!

5 June 2026
Rated 5 out of 5 stars

Smart Watch

Easy to use website and good products

2 June 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are constantly working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to work with you to find a solution.

For urgent matters, you can also reach us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Best regards,
Your Spargut Team

Rated 1 out of 5 stars

I bought a remote control

I bought a remote control. I couldn't return it, because they declined my request and they said I will get a sticker during an hour. I didn't get anything. I still waiting for my money.
Liars
People, my advice is don't spend money on this company

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the transaction and…

Very pleased with the transaction and the product.

10 April 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are constantly working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to work with you on finding a solution.

For urgent matters, you can also reach us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Best regards,
Your Spargut Team

Rated 5 out of 5 stars

Your product is super cool

Your product is super cool. I know I’m doing this English and I’m sorry but I don’t speak German. Anyway I really like the lighter, it looks cool, it works well, and it’s a great survival tool to have. Plus the rechargeablility is super nice

5 April 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are constantly working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to work with you on finding a solution.

For urgent matters, you can also reach us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Best regards,
Your Spargut Team

Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS COMPANY!

I ordered a product from Spargut.com and it was defective. I contacted Spargut regarding a refund and I was declined. I took clear photos of the defective product! Luckily, the product was only under €20 and I did not waste too much money. But I would never recommend buying anything from here. Also, the customer service was very poor and it took longer than expecting to arrive. Their website is terrible as well.

23 March 2026
Rated 5 out of 5 stars

Very reasonable priced and easy site to…

Very reasonable priced and easy site to use

20 February 2026
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (working days) to find a solution together.

For urgent matters, you can also contact us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Kind regards,
Your Spargut team

Rated 1 out of 5 stars

No delivery, no money back

Order (for a Christmas gift) placed on 15/12/2025 hasn't arrived until yet. Chatbot is unable to help, no telephone contact, emails only (and only in german!). The email replies feel automated and after more than 6 weeks we still haven't got any answer where the package, or the money is. This is the best (and sadly most amusing) part of their automated email reply:
Important note:
Inquiries about the processing status delay the handling of your investigation. Therefore, we would be very grateful if you could wait for us.
Apparently they are used to complaints about the delivery.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Delivery Nonsense

Re: Order #4371194

Three times since 23/12/25 an attempt to APPARENTLY (according to the courier), deliver the item has failed.

Never in all 3 attempts has the courier:
a) given an estimated day or time of delivery
b) phoned or rang the buzzer to confirm they are near or at my address
c) provided any alternative way of arranging the delivery
So today I attempted to use the Spargut chat and log a request for help;
a) Chat doesn't provide a category for or understand delivery issues
b) Spargut Help website doesn't list Delivery as an issue not does it acknowledge the selection of 'Other Issues'

Unbelievable!! NOT IMPRESSED...

7 January 2026
Unprompted review
Rated 4 out of 5 stars

The purchased steering wheel cover was…

The purchased steering wheel cover was made from a good quality leather and it had all accessories to install it. No claim on this point.
What could be better? The manual. It was UNCLEAR the way and mode how to lay stitches to sett cover edges together. That's why initially I began to do that in a wrong way. Later I fixed the situation , but I had to search tips on this at youtube.

27 December 2025
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to find a solution together.

For urgent matters, you can also contact us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Kind regards,
Your Spargut team

Rated 5 out of 5 stars

Excellent

The delivery was timely and communication with the seller was perfect. I love the product and will order it in several other colors.

24 December 2025
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to find a solution together.

For urgent matters, you can also contact us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Kind regards,
Your Spargut team

Rated 1 out of 5 stars

Misleading

Sorry, but this company is misleading. They show a picture of a Chromecast and remote control when it's only about the remote control. This is incredibly misleading and solely aimed at making people lose money. It's confusing and misleading. €10 just to be able to return it and get a refund. It's appalling how this company operates and handles this. Therefore, I absolutely do not recommend it.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered Capybara Advent Calender for…

I ordered Capybara Advent Calender for my son. There is enough explanation of disappointment he had after opening the first window. It is a total bullshit from China. Cheap plastic pictures intead of real Capybara toys as shown on the picture. Moreover some of windows had the same toy/picture inside. Total dissapintment with worth value of 1 CHf instead of 28CHF . I would love to have my money back!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Everything is ok.

Everything is ok.

3 December 2025
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (working days) to find a solution together.

For urgent matters, you can also contact us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Kind regards,
Your Spargut team

Rated 5 out of 5 stars

Very good service

28 November 2025
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to find a solution together.

For urgent matters, you can also contact us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Kind regards,
Your Spargut team

Rated 5 out of 5 stars

Excellent service

Very easy to make a purchase, good information on product and detailed, excellent price

28 November 2025
Unprompted review
spargut.com logo

Reply from spargut.com

Dear Customer,

Thank you for taking the time to provide us with your feedback. At Spargut.com, our customers are our top priority, and we are always working to exceed your expectations. If you have encountered a problem, we would like to resolve it as quickly as possible.

Please contact us via the following link: https://hilfe.spargut.com/hc/de/requests/new. Our team will get back to you within 48 hours (business days) to find a solution together.

For urgent matters, you can also contact us directly at sucess@spargut.com.

We appreciate your trust in Spargut.com and look forward to welcoming you back as a satisfied customer soon.

Kind regards,
Your Spargut team

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