Tomas

Order (for a Christmas gift) placed on 15/12/2025 hasn't arrived until yet. Chatbot is unable to help, no telephone contact, emails only (and only in german!). The email replies feel automated and after more than 6 weeks we still haven't got any answer where the package, or the money is. This is the best (and sadly most amusing) part of their automated email reply:
Important note:
Inquiries about the processing status delay the handling of your investigation. Therefore, we would be very grateful if you could wait for us.
Apparently they are used to complaints about the delivery.

To me Pipedrive is like a dream - something I was looking for for at least 10 years of my practice in sales (finance). As a company we have tried various alternative softwares, but this one finally works. Simple, seamless, nothing fancy, conveniently customizable, exactly what we need. And it keeps on improving!