Biciclette Canellini Reviews 

The bicycle is amazing. Super light, easily adjustable to increase ergonomics, and absolutely beautiful. The delivery was really fast, and it arrived days ahead of the due date (and being an international delivery did not compromise the commitment with the deadline). I am more than satisfied with my Canellini!

First of all, the delivery of the bike was very smooth and fast.

The bike came, almost completely assembled, in a big box. It did not take long for me to get it ready for a first test ride.

Then, I noticed the bike is very light and if you remove the battery, you just don't notice that it's an electric bike. So when you happen to forget to charge your battery or you run out of juice, no problem at all since the motor does not keep you from cycling normally.

Within a week, I've already cycled about 350 km's with this bike and I am very pleased, both at the aesthetic of the bike as of the quality and how light this bike feels.

Good buy and will definitely keep this store in mind!

Excellent quality and unbelievable value for money. Delivery to Germany took less than a week, and the online assembly video made the final setup quick and straightforward. The bike looks even better in real life than in the photos, rides smoothly, and every component works flawlessly. We couldn't be happier with our purchase and would recommend Canellini without hesitation.

Lovely bike, arrived in UK fast and in perfect condition.
Had a duplication with tax bill but an email to canellini sorted this quickly. Excellent service! Thank you!

Worst experience ever! They delivered a damaged bike to me and didn't take it back on their costs. They said I need to return the bike on my own costs and risk. Never experienced such a bad und unfriendly customer service like this. Never ever again and 100% NOT a recommendation to buy here!!!

From the order to the receipt of the bike everything was excellent

Amazing Bike amazing replay support from the team. Would buy again allready 2 bike i buy from this company and always in perfect condition.

Although I bought a bike from them through Decathlon, when I received the bike with a broken shifter, Decathlon did nothing to help me. Luckily, I contacted Canellini directly and got help from Federica Canellini, who, in no more than 15 minutes of conversation, sent me a repair piece for my shifter. TOTAL BOSS.
My son loves the bike, and I love Canellini.

Fast Service, Good Quality

Excellent - arrived within 24 hours perfectly delivered. I did have to look up how to put it together on YouTube but otherwise it’s a beautiful bicycle and I love it. It is exactly as advertised.

The bike is perfect. It has nice details like the basket and bags and a comfortable board for riding. Plus a beautiful Italian design. I can only recommend it!

A beautiful bicycle, we had some issues with one tyre that was out of position from the transport and the tyre punctured. This was easily solved by purchasing a new tube and re-installing it. The bike drives beautifully and I am happy to have my 2nd Cannellini bike and this one fits me perfectly.

Terrible product and even worse customer service!

I have never had such a bad experience with a product, but especially with customer service.

I purchased a Cannellini bike, which arrived partially assembled. Just two weeks later, the derailleur—already mounted on the bike—got stuck in the wheel when I shifted into first gear. The derailleur on these bikes is positioned too close to the wheel, which clearly causes issues if it breaks down like this after only two weeks.

Not only was this dangerous, but it was completely unacceptable. I explained the situation, yet the company refused to cover the repair costs. Instead, they only offered to send me a new derailleur—at my expense. The same part was available online, including shipping, for €12, while they wanted to charge me €10.

Throughout our email exchange, they consistently blamed me, even though the derailleur was originally installed by them. Absolutely unacceptable customer service. I do not recommend this brand!

Fantastic!Delivered very quickly,easy to assemble.Beautiful well made bike.

Everything was perfect, fast delivery, and the bike was in good condition.

Excellent customer service, rapid delivery. I recommend!

Bought a bike in 2022. One of the worst products I ever bought. The handlebar is so badly designed, and the chain broke at my first fall. I can't believe it has 4.7 rating. 100% scam

All perfect from ordering, type of payments, delivery, bike quality and customer support. Totaly recomended and will shop there again