One of the few companies where you can actually talk to a helpline and chat with a "real" person who knows what the problem is and how to solve it - quick response and top service !! Best - and only -... See more
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See what reviewers are saying
Used Shiplink for a long time. Most reliable with few problems, booking is easy and invoicing uncomplicated. Good customer sevice with helpful staff.
Company replied
My company is cooperating with Shiplink for more than 3 years - and I would say that Shiplink is of the best company stuff in Scandinavia - they are always very helpful and moving towards more effic... See more
Company replied
NEVER seen such an unworkable system, where the reciever of a parcel, has to set up an account through a website designed by 10 yr olds. Customer service were nice enough, but blamed "the system" abo... See more
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Company details
- Shipping Service
- Business to Business Service
- Courier Service
- Delivery Service
- e-Commerce Solution Provider
- Shipping Company
Written by the company
Shiplink är fraktplattformen som automatiskt förenklar och sparar pengar för företag. Mindre manuellt arbete, bättre flöde och full kontroll över varje sändning.
Contact info
Storsätragränd 24, 127 39, Skärholmen, Sweden
- 010-20 706 66
- kundservice@shiplink.se
- shiplink.se
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shiplink
Hi Bao
Thank you for your feedback.
Happy that you like our service.
Wishing you a wonderful day.
Christina from Customer service
Good service and easy booking
Good service and friendly, helpful staff.
16 February 2020
Unprompted review
Reply from Shiplink
Hi Guy
Thank you so very much for your feedback.
We really appreciate it when our customers take the time to get in touch with us like this.
Wonderfull that you like or service and staff.
If you ever have any improvements or suggestions, please feel free to get in touch with us about that.
Wishing you a happy day.
Christina from customer service
Super service
30 October 2019
Unprompted review
Reply from Shiplink
Hej Han
Tack så mycket för att du tog dig tid att lämna feedback till oss.
Vi uppskattar verkligen det.
Ha en fin dag
Christina på Kundservice
good to be able to set exact delivery…
good to be able to set exact delivery time. good value for price.
13 September 2019
Unprompted review
Reply from Shiplink
Hello Edvald
Wonderful that you enjoyed our services and the value of it.
We are also happy that you enjoyed the advice service with your order and that the delivery timeframe offered was good for you.
Wishing you a wonderful day
Christina from Customer service
Good customer service
Good customer service, Some delay in pick-up but good communication.
12 September 2019
Unprompted review
Reply from Shiplink
Hello Xander
Wonderful that you appreciate our service.
And a really big thank you for taking the time to leave a review.
If there is anything you can think of that we can do better, please don't hesitate to let us know.
Wish you a nice day
Christina from Customer service
The freight booking system was easy to…
The freight booking system was easy to use and the freight cost reasonable. The shipment whent smoothly without any problem, with timely pickup and delivery of the goods.
9 August 2019
Unprompted review
Reply from Shiplink
Hi Rotleif!
Thank for taking time out of your day to leave us a comment.
We always appreciate when our clients give us feedback on our services.
And we are delighted that you found our service easy to use.
We wish you a wonderful day.
Best regards
Christina from Customer service
Easy and Fast!
29 July 2019
Unprompted review
Reply from Shiplink
Hello Nabil
Thank you for your review of Shiplink.
We are pleased to know that you are satisfied with our freight service.
I wish you a great day
Best regards
Fredrik @ Customer Service
Fast and easy!
10 July 2019
Unprompted review
Reply from Shiplink
Thank you Greg!
We are happy to see that you are satisfied with our service.
Please get back to us if you have any other feedback in order for to give us a 5 of 5 star rating.
Have a great day
Best regards,
Fredrik, Customer Service Team
Shiplink
Shiplink, a good partner
Its a simpel site, once you get to know it :-)
Important is to get your shipping partners adress book made and saved, if not then its time costly and little bit slow the Shiplink page.
Once that is done, the choises presented to you on how to ship a easy understandable and pretty straight forward..
We use Shiplink again, its priced fair when using transport that not is priority..
9 April 2019
Unprompted review
Reply from Shiplink
Hi Peter!
Thank you for your feedback and time to write your feedback to us.
We offer help to our customer to import addresses from excel or csv. Please get back to us if you still want help with that. We also offer functions to connect to e-commerce stores, that anables you to import orderinformation and book your freights even faster.
I wish you a great day!
Fredrik - Customer Service Team
Great service from start to finish.
I was very pleased with the enitre experience. From Website registration to online quoutation, pickup and delivey time. Will be using again.
14 January 2019
Unprompted review
Reply from Shiplink
Hi!
Thank you for taking your time to leave us such a nice review. We truly appreciate it!
It's great to hear that you like the simplicity and functionality of Shiplink. We are looking forward to hearing from you soon again.
Sincerely,
Jesper, Customer Services
Reply from Shiplink
Hi Teresa!
Thank you for taking the time to leave us your review.
It is great to hear that you like our services. We are looking forward to hear more from you in the future.
Have a great day!
Sincerely,
Jesper at Customer Services
Reply from Shiplink
Hi Bruce!
Thank you for taking your time to leave us your review, we truly appreciate it!
Its great to hear that you like the simplicity and functionality of Shiplink. Please get back to us if you have any tips on what we can improve to receive a 5-star rating next time!
Sincerely,
Jesper, Customer Services
Grear customer service, products on time
Delivery on time and sevice was excellent as always. I had changes to make on my order, and questions which were handled immediately! We are loyal customers
17 July 2018
Unprompted review
Reply from Shiplink
Hi Elena!
Thank you so much for taking your time to write us your review, we truly appreciate it!
We are glad to hear that you are satisfied with our services. The positive feedback is mutual and we are looking forward to keep on cooperating in the future as well!
Have a lovely day!
Best wishes,
Jesper, Customer Services
They pick the parcel one day later than…
They pick the parcel one day later than expected. Except from that, the delivery went fast and smooth.
18 June 2018
Unprompted review
Reply from Shiplink
Hi Miguel!
Thank you so much for taking your time to leave us a review. It is truly appreciated!
We are sorry to hear that you found the pick up to be a day late. We never guarantee our pick up days, instead, we let you fill in the earliest date of when you would want your goods to be shipped. Due to many factors, the goods is not always able to be shipped on the preferred day.
It's great to hear that you are satisfied with our services, that's just what we strive for! We are looking forward to hear from you again in the future!
Have a great day.
Best wishes
Jesper, Customer Service
Cheapest shipping for Scandinavia to Ireland
First time I used them. Sent pallet from Sweden to Ireland. They were one day late with pick up but kind of knew that would happen since I booked transfer on Thursday just before lunch and could choose pick up for Friday. They came Monday and after that everything went smooth. I contacted customer service through mail and got answers within an hour. Very good. Also, they were the cheapest transfer I could find!
I will definitively recommend Shiplink to all I know in Ireland and will use them again.
Thanks for good service!
20 April 2018
Unprompted review
Reply from Shiplink
Hi!
Thank you so much for taking your time to leave us such a detailed review. It is truly appreciated!
We are sorry to hear that you found the pick up to be a day late. To avoid misunderstandings like this, we never guarantee our pick up days. Instead, we let you fill in the earliest date of when you would want your goods to be shipped. Due to many factors, the goods is not always able to be shipped on the preferred day.
It's great to hear that you are satisfied with our services, that's just what we strive for! We are looking forward to hear from you again in the future!
Have a great weekend.
Best wishes
Jesper, Customer Service
Pick up and Delivery was very smooth…
Pick up and Delivery was very smooth and without any problems! The customer support is very friendly and helpful. So far we can highly recommend!
15 March 2018
Unprompted review
Reply from Shiplink
Hi Eva!
We really appreciate you taking your time to write us review, thank you.
It is great to hear that you are happy with our services, we will keep up the good work!
Best wishes
Jesper, Customer Service
Amazing
Amazing. Everything justs as planned sending a pallet within Europe. Highly recommended.
15 March 2018
Unprompted review
Reply from Shiplink
Hi Johannes!
Thank you so much for your time, and review. It is truly appreciated!
We are very happy to hear that you are pleased with our services. If you have any questions or further thoughts, always feel free to get in contact with our customer service.
Best wishes
Jesper, Customer Service
Tog en tid innan hämtning
Tog en tid innan hämtning, men sedan gick det med blixtens hastighet!
6 February 2018
Unprompted review
Reply from Shiplink
Hej Arne!
Ledsen att upphämtningen inte gjordes som bestämt men roligt att du är nöjd i övrigt.
Skulle frågor eller funderingar uppstå, kontakta gärna kundservice
Med vänlig hälsning
Fredrik på Kundservice
GREAT service
GREAT service, Had nothing but trouble finding a reliable shipping partner here in sweden but then found Shiplink, Fast and Reliable.
26 January 2018
Unprompted review
Reply from Shiplink
Hi Steven
Thank you for your feedback and review of our service.
Glad to hear that you are happy. Do not hesitate to contact us if you have any questions.
Have a good day
Fredrik, Customer Service Team
Super nice and Super fast!
9 January 2018
Unprompted review
Reply from Shiplink
Hi Lee!
Thank you for your review of our services
Wish your a great day!
Best regards
Fredrik, Customer Service
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