I’ve changed to Share energy a few months now. Great to be getting cheaper bills.. and their refer a friend which was a credit of £15 and is now £20 is a brilliant idea. It’s a Northern Ireland compa... See more
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Recently switched over after electric Ireland left the market. It’s only been a month and I’m spending less than half of what I’d normally pay. I did have issues getting the online account activated b... See more
Company replied
Recently switched to Share Energy from Click Energy. Switching process was a breeze and really liking the design of their bills. Can tell someone took time to lay it out so it can be understood by a... See more
Company replied
left me with no electric as i had phoned and needed help untill the following next day ..they where not for helping someone who needed dialyisis tht day at home ..for then i had to getan ambulance to... See more
Company replied
Company details
Written by the company
Share Energy is the newest electricity supplier in the Northern Ireland electricity market. And we’re here to do things differently. We were, like many others, fed up with our supplier. So we set about creating the energy company we always wanted to see exist. The result is Share Energy – A company built on our relationships with our customers. A company that shares our profits. A company powered by innovative technology but grounded in old-school values. It matters to us that our customers feel more like partners than consumers. We’re not another faceless corporation. We are local. We like to talk to our customers. And we’ll always have someone at the end of the phone ready to take your call. Born and rooted in Northern Ireland, Share Energy was founded by Jonathan Barr, Colm McClean and Damian Wilson. Johnny and Colm are seasoned entrepreneurs with a proven track record of building successful companies in renewable energy production, engineering, and software development. Damian Wilson, acting as CEO brings over 15 years of expertise at the forefront of Northern Ireland's electricity supply market, providing invaluable insights and leadership to our team, as we strive to become the people's energy supplier of choice.
Contact info
Catalyst Inc., Bay Road, BT48 7TG, Derry, United Kingdom
- 0808 304 9870
- hello@share-energy.com
- share-energy.com
3.9
Great
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Lower energy bill .. yaay
I’ve changed to Share energy a few months now. Great to be getting cheaper bills.. and their refer a friend which was a credit of £15 and is now £20 is a brilliant idea. It’s a Northern Ireland company and local people who care about the environment and giving back to the community. Well done all round and I wish you all the best in the future. Keep doing what you’re doing and we’ll keep supporting you.
8 July 2026
Unprompted review
Reply from Share Energy
Hi Kathy,
Thank you for your kind words.
We're delighted to hear that you're enjoying lower energy bills and making the most of our Refer a Friend scheme. It's especially rewarding to know that our commitment to supporting the community resonates with our customers.
We truly appreciate you taking the time to share your experience.
Thank you for choosing Share Energy and for recommending us to your friends and family.
Have a lovely day,
The Share Energy Team
Avoid this company!!!
This company is an actual joke. Had one of the sales people out to the door who wouldn't take no for an answer who then signs me up without my consent then has their people call me to tell me that they've switched my power provider again without my consent only to be borderline harassed by the sales team to confirm I don't want them as my power provider only to have them still send out their technicians to switch over the meter avoid this company!!
23 June 2026
Unprompted review
Reply from Share Energy
Hello Adam,
Thank you for taking the time to leave us a review.
First, we'd like to apologise. This is not the experience anyone should have - and it’s not how we operate.
We take consent and customer choice seriously. You’ll only be switched once you’ve clearly agreed, and our teams are expected to respect a no first time. What you’ve described doesn’t reflect our standards, and we want to put it right.
We’d like to investigate this properly and prevent any further contact. Can you please share your details with us at hello@share-energy.com, and we’ll review what’s happened and make sure everything is corrected.
If you’ve been switched without approval, we’ll work quickly to reverse it.
Again, we are truly sorry for your experience.
Kind Regards,
The Share Energy Team
So far so good
So far so good. Excellent customer service. Friendly helpfull staff.
19 June 2026
Unprompted review
Terrible service
left me with no electric as i had phoned and needed help untill the following next day ..they where not for helping someone who needed dialyisis tht day at home ..for then i had to getan ambulance to get me to the hospital to get emergency dialysis along with a baby ..absoulute disgrace of a company ..ill be moving back to my other provider as they helpedme allof the timewhen i really needed it and was stuggling sometimes
1 June 2026
Unprompted review
Reply from Share Energy
Hi Gemma,
We are very sorry to hear about the difficult and distressing situation you experienced, particularly given your need for dialysis and having a young child with you. We fully understand how important it is to have a reliable electricity supply, especially in circumstances involving medical needs.
We would like to clarify that we automatically provide all customers with friendly credit to help prevent loss of supply, and £3 of emergency credit as required by the Utility Regulator. In addition, we offer one instance of emergency credit upon request every six months to support customers in urgent situations.
Unfortunately, we are not able to provide ongoing or unrestricted free credit. However, we are committed to supporting customers who may be struggling. We work in partnership with organisations such as Advice NI and Bryson, who can offer financial support, guidance, and assistance tailored to individual circumstances. Our team proactively offers referrals to these services when customers are in crisis.
If you would like us to arrange a referral or discuss the support options available to you, please contact our customer care team and we will be happy to assist further.
We are truly sorry again for your experience and the challenges you faced.
Warm Regards,
The Share Energy Team
Brilliant
Excellent customer service. Good people skills easy to ingage with highly recommend just meet a sales rep by chance in Belfast and haven't looked back 😀
1 April 2026
Unprompted review
Reply from Share Energy
Hi Neil,
Thank you for taking the time to leave a review. We're glad to hear you had such a positive experience with our team!
Have a lovely day,
The Share Energy Team
Great customer service set up easy to…
Great customer service set up easy to get through to speak to someone got speaking to a girl Charlotte in the Derry Branch very helpful with sorting my top up codes
Thanks
20 March 2026
Unprompted review
Reply from Share Energy
Hi there,
Thanks so much for your lovely feedback! We’re really glad to hear you found it easy to get through to us, and that Charlotte in our was able to sort your top‑up codes quickly.
We’ll make sure your kind words are passed on to her.
Thanks again for taking the time to share your experience!
Warm Regards,
The Share Energy Team
Joined last August on a supposedly…
Joined last August on a supposedly fixed tariff then they increase the tariff from April 1st so don't believe the fixed tariff they can increase it at any time
16 March 2026
Unprompted review
Reply from Share Energy
Hi Harold,
We understand your frustration regarding the recent price announcement. Unfortunately, this increase has been driven by changes in global fuel costs and passthrough charges which we’ve done our best to absorb until now.
To clarify how we compare on price, the standard unit rate is the base cost of energy before any discounts or temporary deals are applied. At Share, we don’t offer introductory deals - just a flat standard unit rate. As things stand, ours will still be the lowest in Northern Ireland from 1 April.
We’d always encourage customers to check the terms of any tariff carefully. If you’re unsure, the Consumer Council for Northern Ireland website offers helpful guidance to support you in choosing the best deal for your specific needs.
Warm regards,
The Share Energy Team
Insane value
Recently switched over after electric Ireland left the market. It’s only been a month and I’m spending less than half of what I’d normally pay. I did have issues getting the online account activated but every email and query was dealt with promptly and the issue was resolved quickly. Very efficient service and as cheap as you’ll get
25 February 2026
Unprompted review
Reply from Share Energy
Hi David,
We really appreciate you taking the time to leave a review.
Its great to learn that your bills have been halved compared to your previous supplier. We'd like to apologise that you experienced an issue activating your online account. However, we're glad to hear that the issue was resolved quickly!
Have a lovely day,
The Share Energy Team
Very helpful
Was speaking to customer service about switching and he was very helpful and made everything go smoothly was very easy to switch and a answered any questions I had. Just made everything easy to do
Thanks
20 February 2026
Unprompted review
Reply from Share Energy
Hi there Ciaran,
Thanks for taking the time to leave a review - we appreciate it!
It's great to hear about your positive experience switching to Share Energy. We're glad that everything went smoothly.
Have a lovely day,
The Share Energy Team
Share Energy, a great idea!
I first came across Share Energy at the Balmoral Show at a very opportune time for me. My then-energy-supplier had just informed me that they were getting out of the domestic market so when I met the guys at their stand, I was happy to listen.
I must say, I was quickly caught up in the representatives' enthusiasm for their product as well as their openness and friendliness. It was the Share part of their message that caught my attention. In an age of energy companies putting profit before people, I was so impressed that a company would be prepared to give back half their profits to their customers that I was straightaway hooked on the idea and I am happy to wait for them to be in profit to get my share.
I have never looked back, especially since downloading their app to my phone. It makes everything so easy to keep track of, from submitting readings to checking my consumption and billing. Easy peasy, as my kids would say.
So thank you for coming along when you did, Share Energy. I applaud your philosophy and would happily award top marks for your service.
17 February 2026
Unprompted review
Reply from Share Energy
Hello Peter,
We are so happy to hear you had a positive and enjoyable experience with our team and service. We are so glad that you are finding our app useful and helpful, our main aim is to make life more convenient by providing easy access to your usage and billing, so we are pleased to hear this has been the case for you.
We are delighted that you have chosen to switch to and stay with Share - we aim to always provide fair and competitive pricing. Don't forget you can share your Refer-A-Friend code with friends and family so you can make more savings when they switch.
Warmest regards,
The Share Energy Team
Amazing Service from all at Share…
Amazing Service from all at Share Energy! All very helpful smooth switch over all hassle free
4 February 2026
Unprompted review
Reply from Share Energy
Hi Charlotte,
Thank you for choosing to switch to Share Energy and for taking the time to submit a review. We are so happy to hear you have had a positive experience throughout your switch and that you have received the high-quality service we aspire to provide. Welcome to the Share Energy community.
Warmest regards,
The Share Energy Team
Great prices and easy to switch over
Great prices and easy to switch over. Took about two minutes online and everything was done for me with zero hassle. Finding it cheaper than our last provider and looking forward to the sharing of profits in the future! What a great idea and a caring company! 😍
24 October 2025
Unprompted review
Reply from Share Energy
Thank you for taking the time to leave a review - we appreciate it! We're glad to hear that you're finding your bills cheaper with Share Energy!
Switched from power ni
Switched from power ni, customer service advisors made it super easy and no hassles at all. Really friendly and easy to work with.
12 February 2026
Unprompted review
Reply from Share Energy
Hi there,
Thank you for taking the time to leave a review. We're glad to hear you had a positive experience with our Customer Service Agents!
Have a lovely day,
The Share Energy Team
Switching was easy and quick
Switching was easy and quick. Love the refer a friend scheme!
11 February 2026
Unprompted review
Reply from Share Energy
Thank you for your review!
Switching over process was painless and…
Switching over process was painless and straightforward
5 February 2026
Unprompted review
Reply from Share Energy
Hi Eoin, thank you for your review! We're so glad to hear you found the switching process straightforward.
Signing up was easy and I really love…
Signing up was easy and I really love the app to see by bills.
1 January 2026
Unprompted review
Reply from Share Energy
Hi Nathan,
Thank you for your lovely review! We are so happy to hear your sign-up to Share Energy went well and that you are already enjoying the perks of the Share App too.
Kind Regards,
The Share Energy Team
The switching experience was pathetic
The switching experience was pathetic, I've had a closing bill from Power NI based on some weird estimates sent to them by Share and the bill is TRIPLE my expenditure obvious from my 20+ year history with Power NI
Pathetic
27 January 2026
Unprompted review
Reply from Share Energy
Hi Raymond,
Thank you for taking the time to leave a review. We’re sorry to hear about the trouble with your closing bill, this is certainly not the level of customer service we aim to deliver.
A member of our team will be in touch shortly to review the details and work with you to resolve this.
Kind Regards,
The Share Energy Team
Recently switched to Share Energy..
Recently switched to Share Energy from Click Energy. Switching process was a breeze and really liking the design of their bills. Can tell someone took time to lay it out so it can be understood by a normal human being! Also love being able to use the Share app to submit my monthly meter readings. Not really sure about the 50:50 profit sharing, or how it works, but the unit price is cheaper than Click who were the cheapest on the market.
24 October 2025
Unprompted review
Reply from Share Energy
Hi Cliff,
Thanks so much for your kind words and for making the switch to Share Energy! We’re thrilled to hear that the transition was smooth and that you’re enjoying our bill design. We’ve worked hard to make everything as clear and simple as possible.
Great to know you’re using the Share app too, it’s the easiest way to stay on top of your energy usage and readings.
Regarding our profit share model, you can find out more about how it works on our website(https://share-energy.com/share-energy-profit-share-explained), but rest assured you’re already benefiting from competitive rates and a fairer energy model.
Thanks again for joining the Share Energy community, we’re delighted to have you on board!
Kind Regards,
The Share Energy Team
Disappointed with communication and referral follow-up
I joined Share Energy and had 11 successful referrals, all of which were confirmed by email from Share Energy. However, after waiting over 5 weeks, I still hadn’t received the referral rewards.
I contacted Share Energy for an update and was told that someone would get back to me, but it’s now been several weeks since and I’ve heard nothing further.
It’s really disappointing, as I initially thought their referral scheme was a great idea and the service itself has been fantastic — but the lack of communication and follow-through has made the experience quite frustrating. Hopefully this can be resolved soon, but at the moment, I can’t recommend Share Energy based on my experience.
6 October 2025
Unprompted review
Reply from Share Energy
Hi Rian,
We're sorry to hear about your experience with our referral scheme. This is not the level of customer service we intend to deliver to our customers. Furthermore, we'd like to apologise for the poor communication you experienced.
We are struggling to find a Share Energy customer account under the name associated with your TrustPilot account. We would really appreciate it if you could get in touch at nothappy@share-energy.com and let us know the name your account is registered under. As soon as we have this information, we will investigate and resolve your complaint as a priority.
Kind Regards,
The Share Energy Team
I recently changed my electricity…
I recently changed my electricity provider from Power NI to Share Energy. They were very helpful and polite when I was switching over. The team are very friendly and professional and answered any questions I had with ease. I have had no issues with my electricity and I couldn’t recommend them enough!
29 August 2025
Unprompted review
Reply from Share Energy
Hi Áine,
Thank you so much for taking the time to share your experience. We’re delighted to hear that the switch was smooth and that our team was able to answer all your questions with ease. Providing friendly, professional service and reliable energy is what we strive for every day, so it’s fantastic to know we’ve delivered that for you.
We really appreciate your recommendation.
Warm regards,
The Share Energy Team
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