Satispay Reviews 

4,682
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Literally the worst app I've ever installed on my phone. It's literally a scam. They don't even let you delete your account without jumping through 100 hoops & dealing with the slowest, least comp... See more

Company replied

Rated 1 out of 5 stars

I deleted my account and still they take money from my bank account!! and i'm requesting to return it. They haven't replied worst customer service and the money! 200 euro! Give it back. Refund my 200... See more

Company replied

Rated 5 out of 5 stars

Satispay is the ultimate app for smart payments. It's super fast, easy to use, and secure. I've been using it since it first launched, and it has only gotten better over time, constantly improving wit... See more

Rated 5 out of 5 stars

Easy way to pay, every single store and online shop should accept it as a payment method. Once I tested different options to find the one that best fits to me, I now use this app every time I can beca... See more

Company details

  1. Money Transfer Service

Written by the company

Satispay is a mobile payment app that you can use for everyday money management: shopping in stores, sending money to friends, paying for services and set money aside. #doitsmart


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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3.8

All reviews

(4,682)

874 reviews in the last 12 months

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Rated 1 out of 5 stars

I deleted my account and still they…

I deleted my account and still they take money from my bank account!! and i'm requesting to return it. They haven't replied worst customer service and the money! 200 euro! Give it back. Refund my 200
Euro!

28 August 2026
Unprompted review
Satispay logo

Reply from Satispay

Hello, we are sorry to read your feedback. We’ve been receiving a lot of enquiries recently, so our response times have been slightly longer than usual 🙏
Don’t worry – if you’ve already contacted us at support@satispay.com or via chat, we’ll get back to you soon with more information!

Rated 1 out of 5 stars

Literally the worst app I've ever…

Literally the worst app I've ever installed on my phone. It's literally a scam. They don't even let you delete your account without jumping through 100 hoops & dealing with the slowest, least competent customer service ever for MONTHS. As I'm writing this, I STILL haven't been able to delete my account.

Add the slowest bank transfers of all time to the pot and you get Satispay, the app you definitely don't want on your phone.

Update: it has been 15 more days. Still haven't been able to delete the account :)

5 August 2026
Unprompted review
Satispay logo

Reply from Satispay

Hello, we are sorry to read your feedback 💔 The deactivation can take up to some working days, did you already contact us cia chat or at the email address support@satispay.com? So we can check the status of your request 👀

Rated 5 out of 5 stars

Satispay accepted my suggestion for…

Satispay accepted my suggestion for improving one of their services and forwarded it to their development team. This is a commendable aspect for a company that always wants to improve and grow. The app is also really easy to use and offers many efficient features. Highly recommended.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Esteemed business partner

Satispay is an excellent and deeply esteemed business partner! Always very fast replies and very helpful in responding and resolving any issues.
Is a sixth star available?

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding help desk supportsatispay!

Outstanding help desk supportsatispay!
I'm very satisfied with the quick and efficient support I received from Satispay Customer Care. It's reassuring to know I can count on timely and reliable assistance whenever I need it.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Simple and safe

I find Satispay very useful and easy to use. I've never made a mistake when sending money, and the support was fast, clear, and immediate.
I recommend it to friends and acquaintances, especially for the ease of monthly top-ups.

17 March 2026
Unprompted review

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