Literally the worst app I've ever installed on my phone. It's literally a scam. They don't even let you delete your account without jumping through 100 hoops & dealing with the slowest, least comp... See more
Company replied
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Literally the worst app I've ever installed on my phone. It's literally a scam. They don't even let you delete your account without jumping through 100 hoops & dealing with the slowest, least comp... See more
Company replied
I deleted my account and still they take money from my bank account!! and i'm requesting to return it. They haven't replied worst customer service and the money! 200 euro! Give it back. Refund my 200... See more
Company replied
Satispay is the ultimate app for smart payments. It's super fast, easy to use, and secure. I've been using it since it first launched, and it has only gotten better over time, constantly improving wit... See more
Easy way to pay, every single store and online shop should accept it as a payment method. Once I tested different options to find the one that best fits to me, I now use this app every time I can beca... See more
Satispay is a mobile payment app that you can use for everyday money management: shopping in stores, sending money to friends, paying for services and set money aside. #doitsmart
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I deleted my account and still they take money from my bank account!! and i'm requesting to return it. They haven't replied worst customer service and the money! 200 euro! Give it back. Refund my 200
Euro!
Reply from Satispay
They solved the problem really quickly.
We were very satisfied.
Very easy to use, very fast support in resolving issues.
Literally the worst app I've ever installed on my phone. It's literally a scam. They don't even let you delete your account without jumping through 100 hoops & dealing with the slowest, least competent customer service ever for MONTHS. As I'm writing this, I STILL haven't been able to delete my account.
Add the slowest bank transfers of all time to the pot and you get Satispay, the app you definitely don't want on your phone.
Update: it has been 15 more days. Still haven't been able to delete the account :)
Reply from Satispay
I had an issue with my account because my smartphone was stolen.
Support was prompt, clear, and very diligent in following up on the recovery process.
Excellent customer service.
fast and direct way to pay shops but above all to share expenses or to refunds others. Easy to use and very fasy help responses
Satispay accepted my suggestion for improving one of their services and forwarded it to their development team. This is a commendable aspect for a company that always wants to improve and grow. The app is also really easy to use and offers many efficient features. Highly recommended.
Excellent app, easy to use, useful when you're not carrying cash or credit/debit cards.
I had a problem with my budget but with Satispay staff I fixed it quite easily
Satispay is an excellent and deeply esteemed business partner! Always very fast replies and very helpful in responding and resolving any issues.
Is a sixth star available?
Outstanding help desk supportsatispay!
I'm very satisfied with the quick and efficient support I received from Satispay Customer Care. It's reassuring to know I can count on timely and reliable assistance whenever I need it.
I'm a business. The support from the team is top, very fast and precise. The system work great and is useful.
They aldo have marketing support that is very useful.
I find Satispay very useful and easy to use. I've never made a mistake when sending money, and the support was fast, clear, and immediate.
I recommend it to friends and acquaintances, especially for the ease of monthly top-ups.
I think the team of Satispay assistance is great! Actually, I’m using the app to pay almost everything. Reliable and super Fast assistance! Thank you everybody 👏🏻
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