Solhop Reviews 

1,176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional drivers, noting that vehicles are consistently kept spotless and very comfortable for every trip. Travelers also deeply appreciate the seamless online booking process, clear signage upon airport arrival, and very prompt communication which consistently ensures smooth journeys. Some reviewers were not happy with unexpected cancellations, occasional vehicle odor issues, or instances of aggressive driving during their journeys. A few consumers additionally mentioned facing minor booking difficulties online, needing to contact support directly via email, or experiencing brief waiting times at the pickup location.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and courteous drivers who arrive on time and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing drivers as punctual, polite, and... See more

Delivery service

People report positive experiences with delivery service, highlighting that drivers are consistently punctual... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting how simple and smooth it... See more

Customer communications

Users describe positive interactions with contact and communication throughout the entire process. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got transfers from and to Malaga airport/ Puerto Banus. Family of 5 with twin babies so having a service that we could select two infant car seats and a booster and rely on was really important. Su... See more

Company replied

Rated 5 out of 5 stars

You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more

Company replied

Rated 5 out of 5 stars

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more

Company replied

Rated 5 out of 5 stars

We flew into Malaga airport and the driver, David was there to meet us. Knowing we were from Uk he had 80's British music on. A beer and water for the passengers and then a easy and relaxing drive t... See more

Company replied


Company details

  1. Taxi Service

Written by the company

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,176)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Company to Use

The whole process from start to finish was very efficient and easy. The drivers arrived on time to pick up from and take back to the airport. They were friendly and helpful. Would thoroughly recommend this company and will definitely use again.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Booking was easy, pick up was straightforward, and it was a competitive price too. The drivers we had were also very professional & friendly. I would definitely use them again.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Super reliable company

Super reliable company, excellent service and communication before and during our trip. Immaculate vehicle , friendly driver & even went above and beyond responding to our request to be collected 30 mins earlier than arranged on our way home.. first thing on a Sunday morning. Would highly recommend

20 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Customer,

Thank you so much for sharing such a wonderful review! We are thrilled to hear that you found our service and communication super reliable, and that you enjoyed the spotless vehicle and friendly driver. Accommodating schedule changes—especially early on a Sunday morning—is all part of making your trip as smooth and stress-free as possible. Thank you for the high recommendation, and we look forward to driving you again soon!

Sincerely,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Highly Recommended

An absolute pleasure to deal with from start to finish, the drivers were on time, helpful and friendly! Would highly recommend them and we will be using them again! Thank you

31 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Ryan,

Thank you so much for your wonderful review! We are delighted to hear that working with us was a complete pleasure from start to finish and that our drivers took great care of you with their friendly, punctual service. Your high recommendation means the world to our team, and we can’t wait to welcome you back on your next trip!

Best Regards,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Great service

Great service. Bang on time for both collections. I emailed the day before our collection just to make sure the vehicle was big enough as we are a family of 5 and have been let down in the past by vehicles being too small for us and our luggage. They responded quickly and friendly putting my mind at rest and they were both more than adequate for everything we had. Great service at a reasonable price as well. Will definitely use next time we head to Spain. Thanks for looking after us!

24 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Phil,

Thank you so much for taking the time to share your experience! We completely understand how stressful it can be to worry about space when traveling with a family of five, so we are thrilled that our team could quickly reassure you and provide vehicles that easily fit all of you and your luggage. Punctuality, clear communication, and great value are what we strive for every day. Thank you for trusting us to look after your family, and we look forward to driving you again on your next trip to Spain!

Kind Regards,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Great friendly airport transfer.

Great friendly airport transfer.

31 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Kelly,

Thank you so much for your kind review! We are delighted to hear that you enjoyed a friendly and smooth airport transfer with us. Creating a pleasant and comfortable journey for our passengers is always our top priority. We look forward to welcoming you back on your next trip!

Sincerely,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

On time a smooth transfer

On time - a smooth transfer

30 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear David,

Thank you so much for taking the time to share your review! Punctuality and a smooth, comfortable ride are at the heart of what we do, so we are delighted to know we delivered a seamless experience for you. We hope to welcome you on board again soon!

Best Regards,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Totally seamless transfer

Really great communicating before and for pick up. Easy pickup and very good transfer. No hidden fees. Definitely will use again.

30 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Andy,

Thank you so much for your fantastic review! We are delighted to hear that you enjoyed a seamless journey and that our communication and transparent pricing gave you complete peace of mind. Knowing that you plan to use Solhop again is the best compliment we could ask for. We look forward to seeing you on your next trip!

Sincerely,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Palma Mallorca Airport Transfer - Exceptional Service

Couldn’t fault it. Antonino was there to meet us at Palma airport and transferred us in a brand new Mercedes Vivo van to Illetas. Antonino was really friendly and very helpful. 10 out of 10 and we will definitely use them again!!

30 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Rob,

Thank you so much for taking the time to share your feedback!

We are thrilled to hear that you had an exceptional 10 out of 10 experience from Palma airport to Illetas. It is fantastic to know that Antonino made such a great impression with his friendly, helpful attitude and that you enjoyed the ride in our new Mercedes van. Smooth and welcoming journeys are exactly what we aim for!

We truly appreciate your support and look forward to seeing you again on your next trip to Mallorca.

Sincerely.
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Wonderful service

Wonderful service.
Will definitely be using Solhop from now on.

26 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Glenn,

Thank you so much for taking the time to share your review!

We are delighted to hear that you had a wonderful experience with us. Knowing that you will be using Solhop from now on truly means the world to our entire team, and we couldn't be happier to have earned your trust.

We look forward to welcoming you on board again on your next trip!

Sincerely,
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Excellent driver Ivan who communicated…

Excellent driver Ivan who communicated well before pickup keeping me updated and very hospitable throughout the journey.

27 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Hugh,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that you had such a great experience with Ivan. It is wonderful to know that his excellent communication, regular updates, and warm hospitality made your journey so pleasant and stress-free. We will be sure to pass along your kind words to him—he will be thrilled to read them!

We truly appreciate your support and look forward to welcoming you on board again on your next trip.

Sincerely,
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Excellent service

Excellent service - even though we were delayed by nearly an hour the guy was still there waiting for us with a sign with my name on and had us to our destination in no time. Would recommend and I use them regularly when visiting Malaga.

26 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear David,

Thank you so much for taking the time to share your feedback with us!

We are delighted to hear that your driver was waiting for you despite the flight delay and got you to your destination smoothly and quickly. Knowing that you use our service regularly when visiting Malaga means the world to our team, and we truly appreciate your recommendation.

We look forward to welcoming you back on your next trip!

Sincerely,
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 3 out of 5 stars

It was fine, not excellent

It was fine - they took me by private car from A to B, but the first driver wasn't waiting at arrivals, used his phone while driving and was very aggressively close to the cars in front. The second driver's car smelled strongly of smoke, making us feel sick.
But they turned up on time and took us where we were going for the agreed price, so technically fine but by no means excellent.

26 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Susan,

Thank you for taking the time to share such detailed feedback. While we are glad we were punctual and honored the agreed price, we are deeply sorry that the driving standard and vehicle condition fell short of our usual high standards. Driving while using a phone, tailgating, and smoke odor in vehicles are completely unacceptable and go against our strict quality policies.

We are addressing this directly with the drivers and our operations team to ensure it does not happen again. We truly appreciate you bringing this to our attention so we can improve.

Kind Regards,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

I have used Solhop for a number of years 5*

I have used Solhop for a number of years and can honestly say they are always amazing, great service, always on time and great communication before they collect you, I also really like the fact that you can also pay on arrival. Thanks again and look forward to using you again for our next trip. Thanks Katrina

26 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Katrina,

Thank you so much for your wonderful review and for being a loyal customer over the years!

We are delighted to hear that you continue to enjoy our service, punctuality, and communication, as well as the convenience of paying upon arrival. Knowing that we’ve earned your trust trip after trip truly means the world to our team.

We look forward to welcoming you back on your next journey!

Sincerely,
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Reliable airport transfers

Used Solhop for return Malaga Airport-Marbella transfers for 6 people.
Easy to book online with quick confirmation of booking.
Excellent communication by Solhop confirming pickup 24 hours prior to journeys with driver contact details should there be any issues. Outward journey vehicle was very luxurious and spacious, return vehicle a more standard vehicle but satisfactory. Both drivers were professional, courteous and focussed on helping their customers. Airport collection went smoothly with driver waiting to collect us as we exited Arrivals. Return pickup was slightly late due to an accident in Malaga however the driver kept us fully informed of the issue and his eta so not an issue.
We always use Solhop when visiting Marbella and will continue to do so. Highly recommended reliable airport transfer service.

17 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Mrs H. Bradford,

Thank you so much for taking the time to share such detailed and thoughtful feedback!

We are thrilled to hear that Solhop remains your trusted choice for return transfers between Malaga Airport and Marbella. It is great to know that you appreciated our easy booking process, clear 24-hour communications, and our professional, customer-focused drivers.

We also deeply appreciate your understanding regarding the minor delay on your return pickup due to traffic from the accident in Malaga. Keeping you informed and reassured during unexpected road delays is priority number one, so we are glad our driver’s updates made a difference.

Thank you for your continued loyalty and high recommendation—we look forward to welcoming you and your group on board again on your next trip to Marbella!

Best regards,
Carlos Ñ.
The Solhop Team

(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

We flew into Malaga airport and the…

We flew into Malaga airport and the driver, David was there to meet us. Knowing we were from Uk he had 80's British music on. A beer and water for the passengers and then a easy and relaxing drive to Granada while David have us all the tips to get the best holiday in Granada. Would give a 6 out of 5 rating and perfect stsrt to our holiday.

15 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Owen,

Thank you so much for your fantastic review!

We are absolutely thrilled to hear how much you enjoyed your transfer with David from Malaga Airport to Granada. It sounds like he truly went above and beyond to give you the perfect start to your holiday—from having your favorite 80s British music ready to offering cold drinks and sharing great local tips for your time in Granada. Receiving a "6 out of 5" rating is the ultimate compliment for us!

We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another wonderful journey on your next trip to Spain.

Sincerely.
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

Rated 5 out of 5 stars

Our flight was delayed and they were…

Our flight was delayed and they were amazing at communicating and greeted us with a smile.

16 August 2026
Unprompted review
Solhop logo

Reply from Solhop

Dear Jackie,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that our team was able to support you during your flight delay with great communication and a warm smile.

Flight delays can be stressful, so keeping you informed and making your arrival as smooth as possible is always our top priority. Knowing that our driver was there to welcome you warmly truly brightens our day.

We appreciate your trust in Solhop and look forward to welcoming you back on your next trip!

Sincerely.
Dan M.
(As part of Solhop’s commitment to sustainable travel, we’re aiming for 80% of our fleet to be electric by 2030 🌱.)

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