Customer service has reached out and fixed the problems.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly, one of the best customer service experiences I’ve had. I really felt heard and like they genuinely cared about helping me. My advice to anyone new is just to give it some time. Organi... See more
Company replied
The customer service for Social boost is the best experience I’ve had in a looong time. They reply so quickly, not bots or Ai responses which I LOVE & appreciate in this day and age and they are soo... See more
Company replied
In my experience, Social Boost delivered what they promised. They boost your follower count targeting your specific potential audience, people who are genuinely interested in what you post, and it w... See more
Company replied
Company details
- Social Media Agency
- also in
- Business and IT Consulting Agency
- Design Agency
- Marketing Agency
- Online Marketing Agency
Written by the company
We help brands and Influencers to grow real, engaged Instagram followers by engaging with their target audience by hand. Our Organic Instagram growth technique is a safe, reliable and effective way to grow your Instagram account. No bots, no fakes, just real followers who love your content. We provide you with a dedicated Growth Manager, who will work closely with you to help you hit your goals on Instagram. you can book a meeting with them any time on Google Meet, or chat with them by email or phone. If you're interested in growing your Instagram account or have any questions for our team, please reach out. We look forward to hearing from you!
Contact info
United States
- +1 (332) 900-7872
- hello@socialboost.co
- socialboost.co
4.0
Great
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Services not receiving
Hi, I’ve made an order. They haven’t sent me a my services yet. I’ve tired to get in touch with them but they seem non-existed but hopefully they can get back at me.
26 October 2026
Unprompted review
Reply from Social Boost
Hi Khalid,
I'm really sorry to hear about your experience, especially as you've had trouble getting in touch with the company! I think there may be a mix-up here, as we offer Instagram growth plans rather than individual orders, and our live chat team is available 24/7.
Would you mind double-checking the company name on your payment transaction or order confirmation email? If you're unsure, please feel free to reach out to us via www.socialboost.co. We'd be more than happy to help you find the right company so you can get this sorted!
Holly
Working with Skyler from Social Boost…
Working with Skyler from Social Boost was a truly positive experience. Very warm and personal, and effective!
9 October 2026
Unprompted review
Reply from Social Boost
Thank you so much for giving us the opportunity to work with you, Julie!
We really appreciate you taking the time to share your experience. I'll pass your lovely feedback on to Skyler. She'll be so happy to hear it!
Holly
This is a scam
This is a scam , I paid and never received followers . Do not buy from the company
3 October 2026
Unprompted review
Reply from Social Boost
Hi Frankie, we’re really sorry to hear you’ve had this experience.
We haven’t been able to find a client under your name, so there may have been a mix-up with another company. Please reach out to us through our website and we’ll be happy to help you figure this out. If the payment was made to another company, we’d also suggest reaching out to them directly or contacting your bank for support.
Holly
reliable budget-friendly soft roll-up…
reliable budget-friendly soft roll-up cover that delivers solid weather protection and easy installation, though vinyl durability in extreme climates remains the category’s fundamental limitation.
28 September 2026
Unprompted review
Reply from Social Boost
Hi Musa, thanks for taking the time to leave a review.
It sounds like there may have been a little mix-up, as we’re an Instagram marketing agency and don’t sell roll-up covers or physical products. No worries at all, these things happen!
If you’ve had an experience with Social Boost, we’d still love to hear from you. Please feel free to reach out to our team through our website anytime, and we’ll be more than happy to help.
Take care,
Holly
Excellent Service & Results!
Great company, excellent customer service and results!
1 October 2026
Unprompted review
Reply from Social Boost
Thank you so much, Rasheeda!
We’re so glad you’ve had a great experience with us. Thank you for your trust and for giving us the opportunity to support your growth over the years!
Holly
Be cautious of Social Boost company!
Be cautious of Social Boost company!
After reading good reviews for Ascend Viral, this company somehow deceived me into signing up for their company instead! I am left to question the legitimacy of this company. Something seemed weird when the managers could only schedule online talks between 2am-6am Pacific Coast Time. I learned that the company headquarters are Salt Lake City, Utah, the contact department is in Sheridan, Wyoming, the billing department is based in the UK, the Instagram login came from California, and the Managers are based in the country Georgia! After learning all this, I did some deeper digging and found out Social Boost actually hijacked me to their website! It was different than The company Ascend Viral. I asked to cancel my subscription and to receive a full refund. They have granted both for now. We will see if I receive it in 3-5 business days. Be cautious of trying to apply for Ascend Viral, and getting rerouted to Social Boost. Shady and unethical.
29 September 2026
Unprompted review
Reply from Social Boost
Hi Chris, thank you for sharing this, and we're sorry the experience left you feeling misled. That's the last thing we want.
We understand the confusion. When searching online for a particular service, different providers can appear in search results or ads. To be clear, Social Boost and Ascend Viral are completely separate companies.
Our team works across different locations and time zones so we can support clients worldwide. We're sorry the call times offered didn't suit your schedule. We should have done better there.
Your cancellation and full refund have been processed, and you're covered by our money-back guarantee even after the service has started. If anything doesn't come through as expected, please reach out through our website and we'll sort it out right away.
Holly
I’ve had a very positive experience…
I’ve had a very positive experience with Social Boost. Tessa has been extremely helpful, responsive and professional throughout the process. She took the time to understand my account and the audience I wanted to reach, and I’ve gained over 350 followers in less than a month.
The growth has been very encouraging, and the service has been straightforward and well managed. I’ll need to take a short break for personal reasons, but I will definitely use Social Boost again in the future. Highly recommended!
16 September 2026
Unprompted review
Reply from Social Boost
Thank you so much for your lovely feedback, Ramsay! We’re thrilled to hear that you’ve had such a great experience and that Tessa has been able to support you along the way. It’s wonderful to see your account making progress, and we really appreciate you trusting our team with your growth.
We’ll be here whenever you’re ready to get started again, and we’d be happy to support you with your future goals!
Kind regards,
Holly
Had a great experience with Amy
Had a great experience with Amy ! I highly recommend using social boost to grow your following. They are so helpful and professional.
14 August 2026
Unprompted review
Reply from Social Boost
Thank you so much for your lovely review, Melanie. We’re so happy to hear that you had a great experience with Amy and that our team has been able to support you with your growth.
We really appreciate your recommendation and are excited to continue helping you achieve your Instagram goals.
Holly
We need to cooperate our ourselves to…
We need to cooperate our ourselves to do the positive things in the community and encourage the new generation to follow our footsteps
1 September 2026
Unprompted review
Reply from Social Boost
Hi Citymaly, thanks for sharing your thoughts! We love the idea of encouraging positive change and inspiring the next generation. If you’re looking to spread that message further through Instagram, we’d love to help. Feel free to reach out to our team anytime via our website to explore how Social Boost could support you.
Kind regards,
Catherine
Nico took the time to explain the…
Nico took the time to explain the entire process to me thoroughly, professionally, and courteously. His level of knowledge was apparent from the very beginning, which immediately gave me confidence in both him and the service he provides, while his approach remained informative and completely pressure-free.
Thank you so much for taking the time to speak with me, Nico. We will definitely keep you and your company in mind should there ever come a time when this type of service makes sense for us.
Thank you again, Nico, for your time, professionalism, and willingness to help!
31 August 2026
Unprompted review
Reply from Social Boost
Thank you, Kenneth! We’re so glad you enjoyed chatting with Nico and found his guidance helpful and informative. He’ll be thrilled to hear your kind feedback. We really appreciate you considering Social Boost!
Holly
My experience was great because of Alex…
My experience was great because Alex made the entire process easy, professional, and pleasant. Communication was clear, questions were answered promptly, and I felt like he genuinely cared about providing excellent service rather than simply completing a transaction. The company is doing an excellent job with customer service, responsiveness, and attention to detail. It is refreshing to work with people who are dependable, knowledgeable, and willing to help. K.L. Kaane
26 August 2026
Unprompted review
Reply from Social Boost
Thank you so much, Kristy! We’re really happy to hear you had such a great experience with Alex. He’ll be thrilled to hear your feedback! We really appreciate you taking the time to share your kind words.
Holly
Honestly
Honestly, one of the best customer service experiences I’ve had. I really felt heard and like they genuinely cared about helping me.
My advice to anyone new is just to give it some time. Organic growth obviously doesn’t happen overnight like bots or paid followers can, so be patient and let it work.
Also, I’d recommend checking in with your growth manager every now and then. It helps to stay connected and make sure you’re both on the same page.
Overall, I’m really happy with my experience with SocialBoost.
13 May 2026
Unprompted review
Reply from Social Boost
Hi Mari, thank you so much for your lovely feedback! We really appreciate your giving us the opportunity to support your growth and taking the time to share your experience.
Holly
Tessa is great to work with and I love…
Tessa is great to work with and I love the service!
10 August 2026
Unprompted review
Reply from Social Boost
Hi Marne,
Thank you so much for choosing us! We’re really glad to hear you’re enjoying the service and having a great experience with your Growth Manager.
We’re excited to keep building on this great start and supporting your growth!
Holly
SCAMM SCAMM SCAMM DONT DO IT!!!!!!
6 August 2026
Unprompted review
Reply from Social Boost
Hi Lizaveta,
Sorry to hear you’ve had this experience. We’d like to understand what happened and help point you in the right direction.
At the moment, we can’t find any details in your review that relate to Social Boost or our services. Please reach out to our team via our website so we can look into this further and assist you.
If this was intended for another company, we recommend checking the company name shown on your transaction and contacting them directly. If needed, you may also wish to report the issue to your bank.
Holly
It’s a scam
It’s a scam, it used to work but now they don’t reply to emails or give you your followers.
22 July 2026
Unprompted review
Reply from Social Boost
Hi Josh, I’m really sorry to hear you’ve had this experience. This definitely isn’t the experience we want anyone to have, and we’d really like the chance to look into what’s happened and turn things around for you.
Please reach out to our team through our website at www.socialboost.co so we can find your account and help get things back on track.
Holly
I bought it and I didn’t receive…
I bought it and I didn’t receive anything complete and utter scam. Do not buy from here!
23 July 2026
Unprompted review
Reply from Social Boost
Hi Luca,
We're really sorry to hear about your experience. We've checked our records and couldn't find any account or customer under your name. From what you've described about buying something and not receiving it, it sounds like you may have dealt with a different company.
We'd recommend contacting the company you purchased from directly and, if you believe you've been scammed, reaching out to your bank to discuss your payment.
If you are unable to locate the company this was intended for, please contact our team via our website, and we'll try to help.
Holly
Working with Tessa
Working with Tessa made our experience so great! A genuinely kind person who believes in our work and was committed to our goals!
24 June 2026
Unprompted review
Reply from Social Boost
Thank you so much, Mia!
We’re so happy Tessa made the experience such a great one. She’ll love hearing this. We’re really glad we could be part of it.
Holly
Working with Tessa at Social Boost has…
Working with Tessa at Social Boost has been an absolute game-changer for our business. From day one, she has been professional, responsive, creative, and genuinely invested in helping us grow our brand and reach more people.
Tessa has an incredible ability to understand our vision and transform it into compelling content that reflects who we are and what we stand for. Her attention to detail, marketing expertise, and strategic approach have helped elevate our online presence and engagement.
What sets Tessa apart is her commitment to excellence and her willingness to go above and beyond. She consistently delivers high-quality work, communicates clearly, and makes the entire process seamless and enjoyable.
If you're looking for someone who is knowledgeable, trustworthy, creative, and passionate about helping businesses succeed, I highly recommend Tessa and the team at Social Boost.
— Coach Chris Cucchiara, BeBalanced Pismo Beach
22 June 2026
Unprompted review
Reply from Social Boost
Hi Chris,
Thank you so much for taking the time to share such amazing feedback. It’s been a real pleasure working with you and the team at BeBalanced Pismo Beach over the past three months.
Tessa genuinely cares about every client she works with, so I know she’ll be thrilled to read your kind words.
Thank you again for trusting us with your growth. We’re excited to keep working together!
Best,
Holly
The Best Customer Service Agent EVER (Alex)
What a wonderful human-being! I had so many questions and Alex was so helpful in answering all of them, and some of them were really in-depth and required a lot of typing, which he was ever so patient and kind the whole time while answering them (for free!) He didn't have to answer with as much depth as he did, especially as it was time-consuming and he probably could've spent that time helping other clients, but Alex really took the time to help me and explain things in a way that I could understand. I can't express how much I truly appreciate that!
16 June 2026
Unprompted review
Reply from Social Boost
Hi Patricia,
Thank you so much for such a lovely review. We’re so glad Alex made everything easy to understand and was happy to go into the details with you. He’ll be thrilled to hear this!
Holly
Social Boost is responsive and delivers…
Social Boost is responsive and delivers what they promise
3 June 2026
Unprompted review
Reply from Social Boost
Thanks, William!
We’re really happy to know you’ve had a great experience with the team and that everything has lived up to your expectations.
Holly
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