Nevada Coin Mart - Neil Buys Reviews 

104
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely polite and efficient staff members, secure and careful packaging methods, and consistently fast shipping times on all orders placed. Consumers truly love participating in the incredibly fun live auction shows and discovering wonderful collectibles that are always described accurately and worth every single penny. However, some people mentioned minor issues during their transactions, such as occasional delivery delays taking several days, missing packages, or room for better item descriptions during live streams. Despite these occasional hurdles experienced by a small group, buyers remain very happy overall and enthusiastically continue returning for more purchases.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing delight with the accurate descriptions and... See more

Staff

Clients share positive opinions on staff, highlighting that team members consistently reflect... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely arrivals and items in... See more

Quality

Customers consistently note positive experiences with quality, expressing complete satisfaction with their... See more

Value for money

People report positive experiences with value for money, noting that prices run from great to fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every time I am on there live auctions I actually have a great time buying QUALITY coins but they make me laugh so hard , I bought a 1 ounce silver Australian kookoo something or another and till... See more

Company replied

Rated 5 out of 5 stars

I've made 4 trips to Nevada Coin Mart in the past month with exam trip being financially rewarding as well as professionally. All of the employees are polite and efficient. I think NCM should be every... See more

Rated 5 out of 5 stars

Always great doing business with these folks. I make my purchases on their EBay live auctions. Always exactly as described. Fast shipping, Secure and discrete packaging. Happy with the value every t... See more

Company replied

Rated 5 out of 5 stars

Fun auction experience. Looks even better than described. Awesome design on this coin! Packed VERY securely. Fast shipping. Great condition and worth every penny. Amazing eBay member and A++ seller!

Company replied


Company details

  1. Coin Dealer
  2. Diamond Dealer
  3. Gold and Silver Trading Company
  4. Jeweler
  5. Jewelry Store
  6. Watch Store

Written by the company

Since 1949, Nevada Coin Mart has been the #1 buyer of coins, bullion, silver & gold. We now also are the largest jewelry, costume jewelry, ROLEX, and diamond buyers in Las Vegas. Instant cash is paid on the spot, and we always pay you more than anyone else can.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(104)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A++ Business

I buy from Nevada Coin Mart often. Total pros, and I highly recommend them for your gold and silver purchases.

6 May 2026
Rated 5 out of 5 stars

Package in time

It’s my fist time buying from them and it was exactly what I ordered nothing change it was what I bought. The package came on time and came in perfect condition.

12 May 2026
Rated 5 out of 5 stars

Vlad is the man

I would have to say Vlad made my experience great because he is an AWESOME auctioneer I will definitely be back to buy many more items from you guys NCM IS AWESOME

11 May 2026
Rated 5 out of 5 stars

I purchased coins from Nevada Coin Mart…

I purchased coins from Nevada Coin Mart in an online auction, I received a tracking number by USPS after payment cleared. Items were well packaged arrived on time and am very pleased with the overall process. Will buy from them again.

22 April 2026
Rated 5 out of 5 stars

If you want to have fun while stacking…

If you want to have fun while stacking gold and silver, this is the place to go. The prices run from great value to fantastic value. The shipping was very fast and the packaging was perfect.it’s fair to say I’m hooked as a customer. Try them out, you won’t be disappointed!!

28 April 2026
Rated 5 out of 5 stars

Got my package today

Got my package today, it was well packed and taken care of. The shipping prompt and did not take long to come in. We'll definitely buy from again.

27 April 2026
Rated 1 out of 5 stars

I dont take my jewlery anywhere else!

EDITED!! READ ALL! I dont take my jewlery anywhere but to Neil. 100% satisfaction every time, for years. I also deal with other guys on the team, like Oliver. Very professional and honest. Just heard the terrible news about Neil and I am crushed. I will remain a loyal customer as long as Nevada Coin Mart remains in business. 🩷🩷
REVISED! Now that Neil is gone, some tyrant Manager Joe has taken the floor. He buds into transactions, is rude, and completely THE WRONG person to have running the business. After years of consistent satisfactory experiences I WILL NEVER RETURN for business because of this character. Seems like he is deliberately trying to sabotage what is left of Neil's business. Even insulted one of my favorite employees I dealt with regularly ( Oliver) saying " half of the time he doesn't know what he's doing" UNPROFESSIONAL AND UNACCEPTABLE. never again will I return! * side note* place looks like a ghost town and thos idiot is chasing out business!! Updated June 12 2026

23 April 2026
Nevada Coin Mart - Neil Buys logo

Reply from Nevada Coin Mart - Neil Buys

This is the General Manager that asked you to leave. We have a clear policy that you do not abuse our Free Testing / Appraisal services. We expect customers to come in, with an intent to sell. You were very clearly misusing our services, misusing our equipment, and wasting my employee's time. Backstory: she and her very rude & aggressive partner, walked in with over 300 pieces of jewelry. They had my employee test each one, and when they didn't like his price she muttered to her man "oh we'll just resell that ourselves". So I told her to leave, it's abusing our equipment and employee time. The husband gets belligerent, aggressive, so I tell the Guards to escort him out. That's the story. I do NOT want "customers" like you. Buy your own testing equipment and stop abusing other people's good intentions and time.

Rated 1 out of 5 stars

Just went in there today

Just went in there today, and the Hispanic guy with the glasses was the most unprofessional rude person I've ever met at a business. I will never go back in there again and they are lowballing way below spot price. I would not recommend it for anyone stay away from this

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I made a purchase on e-bay

I made a purchase on e-bay. After one week, the item had not shipped yet. I wrote to the seller asking about shipping but he never did respond. Item shipped after 12 days. Terrible communicator, terrible shipper! I will never purchase from this seller ever again.

16 March 2026
Rated 4 out of 5 stars

Thank you for the silver

Alright first off I love the silver, at first I tried to cancel the order but now that I have it in my hands I think I made a great investment and I'm glad you've declined my cancelation, if I could go back I would buy this 10 times over. As I'm reading this over I feel I sound Insanely sarcastic but I really am happy that I didn't get the cancelation through, thank you for reading and buy some of there stuff.

1 March 2026
Rated 5 out of 5 stars

Nevada coin mart has truly been amazing…

Nevada coin mart has truly been amazing to work with. Especially Kobey! The whole team here always takes care of my purchases by sending them out quickly and packaging my items with the best care. It’s also a very fun environment to be apart of. I look forward to doing much more business with these guys. I feel safe and never have to worry about spending my hard earned money with Nevada coin mart. Thank you guys!!!

2 March 2026

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