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Norse Organics Reviews 

4,691
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,430 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love the natural skincare products, noting that they effectively clear skin, reduce redness, and leave a wonderful glow without feeling greasy. People also frequently praise the support team for providing remarkably quick, helpful, and polite responses to their questions or delivery issues. Some reviewers were not happy with the return policies, mentioning strict deadlines, difficulties getting refunds, or experiencing slow customer support when trying to resolve problems. A few consumers additionally noted that the formulas simply did not work for their skin types or occasionally caused unexpected breakouts and adverse reactions.

What people talk about most

Product

Reviewers express deep satisfaction with the skincare products, noting that they successfully hydrate, calm... See more

Quality

Users describe positive interactions with quality, noting that the natural ingredients effectively hydrate... See more

Response time

Customers had positive experiences with response time, frequently highlighting lightning fast replies and... See more

Staff

People report positive experiences with staff, highlighting that team members are consistently attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The amount of compliments I have gotten on my skin since starting norse. I recently broke out badly hormonally and while its been about three weeks since I've started I'm already seeing results. I can... See more

Rated 5 out of 5 stars

I’ve been using the day and night balms, in addition to the scrub, for a little over a month. I have noticed less breakouts and smoother skin. Other products on the market were too harsh for my sensit... See more

Rated 5 out of 5 stars

While I still experience the occasional, hormonal breakout, the Norse Organic system controls and calms it quickly. My skin is much less red now and very soft! One of the most impressive parts of wear... See more

Rated 5 out of 5 stars

Only a few weeks in but noticing exceptional change in my sons skin. We have tried a lot of products with no success. So far we are very happy with what we are seeing just after a few weeks of use.... See more


Company details

  1. Cosmetics Store

Written by the company

Norse Organics is an ultra-performance skincare brand using Arctic plants and beeswax to improve the skin of 100,000+ customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(4,691)

2,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I subscribed by mistake to a on going order and noticed this as I got a order notification. I contacted customer service directly to sort things out and everything was handled very quickly and professionally by Miguel. I really appreciate the friendly and understanding service.

The products themselves were also good, I just didn't have a need for a on going subscription.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

It actually works

It actually works! I was skeptical, but didn't have much to lose with the guarantee. It took 2 weeks to see real results, but then I just stopped breaking out. And now the redness I've had for years is starting to dissappear. And it's so simple. It's such an easy routine to follow. I'm so excited!

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I didn't actually get to use the products from Norse Organics as I realised I was allergic to one of the ingredients, so this review is based on their customer service only.
I ordered their Ritual, but once it arrived I realised I couldn't use it due to my allergy, so I contacted them to request a refund. They replied quickly saying as the products were unopened, I could return them for a full refund. They sent me a free shipping label to use so I wasn't out of pocket, and I received the refund a couple of weeks after sending the products back.
About a month after this, I was looking through my bank statement and I thought I'd been charged again so assumed my subscription hadn't been cancelled, so I reached out to Norse again to query this.
I received a reply within the hour from Miguel N who sent a very detailed email back looking into this for me, and it was his email that helped me realise it was my error, and what I thought was another charge from them was actually the original refund. It was completely my error, and they were very undyand helpful about it.
So, I can't speak to the products themselves, but the customer service has been fantastic.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

My daughter’s skin is getting…

My daughter’s skin is getting significantly worse and worse.
I’m very disappointed. We do not recommend this product.

21 October 2026
Unprompted review
Norse Organics logo

Reply from Norse Organics

Hi N N,

We're truly sorry to hear that your daughter's skin has been getting worse. We understand how upsetting and concerning this must be, especially when you're hoping to see an improvement.

Everyone's skin is different, but we take reports of worsening skin conditions very seriously. We would appreciate the opportunity to look into your experience and understand what happened.

Please reach out to us at **support@norseorganics.co** with your order number or the email address used at checkout so we can review your case and see how we can help.

Thank you for bringing this to our attention. We hope your daughter feels better soon.

— Norse Organics Customer Support

Rated 5 out of 5 stars

Sharon was incredible

Sharon was incredible. Unfortunately my son was not successful with this product, however the refund was seamless. Thank you!

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Pristine Norse Organic Customer Support

I had shipped my Norse Organics products to the wrong address and had immediately sent an email requesting if they could change it due to it being the wrong address. Normally when these issues arise, I have had companies ghost me and tell me they can’t do anything once it goes through. I emailed Norse Organics right away and they responded with haste. Right away they went through all there departments and helped me out. Successfully able to fix my issue with in 2 days. Pristine customer support. Thank Norse Organics. Daniel Gontcharov.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Sharon for the…

I would like to thank Sharon for the quick response and professionalism. I received a reply and a solution within just one hour of sending my email. Excellent customer service! Looking forward to receiving my order!

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Norse Organics has proved as best trust Company

Norse Organics has proved as best trust company!

I had place orders to them via web - from Foreign country not native English and I had some misunderstanding on the process and by mistake i have clicked to a subscription selection at my initial purchase, which i did not wanted. I have placed claim and asked help for Norse Organics. They were very kind, professional, helpful. I felt that they are really cared with my issue, they find solution. I have received my money back and also i have received some present from them. Definitely I will order from them next time.

Big appreciate from my side and i can only recomend this Company.

Viktoria,
Hungary

4 November 2026
Unprompted review
Rated 1 out of 5 stars

Extremely frustrated with this company

Extremely frustrated with this company. I did not intend to sign up for recurring orders/subscription. They make it near impossible to cancel subscriptions with endless links that lead to nowhere and a chat bot that is not at all helpful. What a sleezy company

3 November 2026
Unprompted review
Norse Organics logo

Reply from Norse Organics

Hi Jackie

We're sorry to hear about your experience and understand how frustrating it can be to discover a recurring order you didn't intend to sign up for. We also apologize for the difficulties you experienced when trying to manage your subscription.

We want the cancellation process to be straightforward, and we're sorry our website and automated assistant didn't provide the help you needed.

We'd appreciate the opportunity to look into your case, make sure your subscription is canceled, and address any concerns about unwanted charges. Please contact us at **support@norseorganics.co** with your order number or the email address used at checkout so our team can assist you personally.

Thank you for bringing this to our attention.

— Norse Organics Customer Support

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