The amount of compliments I have gotten on my skin since starting norse. I recently broke out badly hormonally and while its been about three weeks since I've started I'm already seeing results. I can... See more
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Norse Organics is an ultra-performance skincare brand using Arctic plants and beeswax to improve the skin of 100,000+ customers.
Contact info
United States
- support@norseorganics.co
- norseorganics.co
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Replied to 98% of negative reviews
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My daughters skin cleared up in a…
My daughters skin cleared up in a month. Still working on Acne scars but they have significantly improveds
Excellent customer service
I subscribed by mistake to a on going order and noticed this as I got a order notification. I contacted customer service directly to sort things out and everything was handled very quickly and professionally by Miguel. I really appreciate the friendly and understanding service.
The products themselves were also good, I just didn't have a need for a on going subscription.
Wonderful experience with Sharon from…
Wonderful experience with Sharon from the support team !
Thank you very much 🫶🏻
Love the texture of my skin
So far, so good! Initially lots of spots where I previously had repeated spots, but now they have cleared! love the texture of my skin now too.
It actually works
It actually works! I was skeptical, but didn't have much to lose with the guarantee. It took 2 weeks to see real results, but then I just stopped breaking out. And now the redness I've had for years is starting to dissappear. And it's so simple. It's such an easy routine to follow. I'm so excited!
Great customer service
I didn't actually get to use the products from Norse Organics as I realised I was allergic to one of the ingredients, so this review is based on their customer service only.
I ordered their Ritual, but once it arrived I realised I couldn't use it due to my allergy, so I contacted them to request a refund. They replied quickly saying as the products were unopened, I could return them for a full refund. They sent me a free shipping label to use so I wasn't out of pocket, and I received the refund a couple of weeks after sending the products back.
About a month after this, I was looking through my bank statement and I thought I'd been charged again so assumed my subscription hadn't been cancelled, so I reached out to Norse again to query this.
I received a reply within the hour from Miguel N who sent a very detailed email back looking into this for me, and it was his email that helped me realise it was my error, and what I thought was another charge from them was actually the original refund. It was completely my error, and they were very undyand helpful about it.
So, I can't speak to the products themselves, but the customer service has been fantastic.
My daughter’s skin is getting…
My daughter’s skin is getting significantly worse and worse.
I’m very disappointed. We do not recommend this product.
Reply from Norse Organics
There was an issue with shipping my…
There was an issue with shipping my order, but once brought to the customer service team, it was quickly rectified! Thank you Jan!
Sharon was incredible
Sharon was incredible. Unfortunately my son was not successful with this product, however the refund was seamless. Thank you!
Pristine Norse Organic Customer Support
I had shipped my Norse Organics products to the wrong address and had immediately sent an email requesting if they could change it due to it being the wrong address. Normally when these issues arise, I have had companies ghost me and tell me they can’t do anything once it goes through. I emailed Norse Organics right away and they responded with haste. Right away they went through all there departments and helped me out. Successfully able to fix my issue with in 2 days. Pristine customer support. Thank Norse Organics. Daniel Gontcharov.
I would like to thank Sharon for the…
I would like to thank Sharon for the quick response and professionalism. I received a reply and a solution within just one hour of sending my email. Excellent customer service! Looking forward to receiving my order!
I had a small issue with a shipment and…
I had a small issue with a shipment and Sharon helped me sort things out with great professionalism. A truly great customer service you don't see much these days.
Miguel N was very helpful in sorting my…
Miguel N was very helpful in sorting my subscription issues. Thank you
Very pleasant approach
Very pleasant approach and communication. The communication was very friendly, and my request/issue was resolved quickly. I truly appreciate it.
Norse Organics has proved as best trust Company
Norse Organics has proved as best trust company!
I had place orders to them via web - from Foreign country not native English and I had some misunderstanding on the process and by mistake i have clicked to a subscription selection at my initial purchase, which i did not wanted. I have placed claim and asked help for Norse Organics. They were very kind, professional, helpful. I felt that they are really cared with my issue, they find solution. I have received my money back and also i have received some present from them. Definitely I will order from them next time.
Big appreciate from my side and i can only recomend this Company.
Viktoria,
Hungary
Extremely frustrated with this company
Extremely frustrated with this company. I did not intend to sign up for recurring orders/subscription. They make it near impossible to cancel subscriptions with endless links that lead to nowhere and a chat bot that is not at all helpful. What a sleezy company
Reply from Norse Organics
Great products that are organic!!
Sharon was super helpful in resolving…
Sharon was super helpful in resolving my problem. I greatly appreciate it!
Miguel was very helpful in assisting…
Miguel was very helpful in assisting with an issue I had with an order. He responding timely and was very courteous.
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