Mira Reviews 

2,156
TrustScore 4.5 out of 5

4.7

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Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

About Mira

Written by the company

Des produits purs, naturels, équitables.

Nos soins sont conçus, fabriqués dans notre atelier à Charleville-Mézières. Made in France.

 

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,156)

565 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The operative arrived at my house well…

The operative arrived at my house well inside the time frame, Paul was very knowledgeable about his work, was polite and checked everything before cleaning up and removing all the waste, he is a credit to the mira shower brand, thank you.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

I bought Mira organics pain relief…

I bought Mira organics pain relief cream and found it reasonably good so ordered another one on Amazon. The ingredients list is far removed from the original one and the spelling is atrocious. I have not opened the original see-through packaging but it looks a cheap substitution for what I got originally

10 June 2026
Unprompted review
Rated 4 out of 5 stars

I can only speak as I find,

I can only speak as I find,
Using this pain and relief cream for the last month, I have found a marked improvement in foot pain relief and use it morning and evening, as far as supply issues I have never had a problem, ordering via Amazon seem to work fine, hence a mark of 4 stars is fairer than a perfect 5.

25 May 2026
Unprompted review
Rated 3 out of 5 stars

Very frustrated with their web page

Very frustrated with their web page - ‘spring offers’ & ‘black Friday’ reduced price 😡
One offer said £16 with free postage but you try to get that at checkout 😡
I’ll use the many other sites which all offer cheaper than £16 anyway 😁

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Very slow shipping- if they do ship it

Very slow shipping- if they do ship it. After a week, their tracking still stated not sent yet. I emailed them and they said it had just shipped! I checked the tracking and it stated it was still at their hong kong shipping area would be delivered in 7-14 days.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with Mira Organics.

Very disappointed with Mira Organics.

They advertise a 90-Day Money-Back Guarantee, which gives customers the impression that if the product doesn’t work, they can return it easily. Unfortunately, that is NOT what happens.

I placed one single order of 4 jars. I only tested one jar briefly, and the other three jars were completely unopened and unused. When I contacted them to return the items, they made the process difficult and confusing, and did not honor the guarantee the way it is clearly advertised.

Instead of standing behind their product, they made it feel like they were trying to avoid issuing a refund.

This experience felt misleading and extremely frustrating. I would not recommend buying from this company if you expect honest and straightforward customer service.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Simply didn’t get my product

I cant share a photo or share my thoughts on the product because I simply didn’t receive it.
I paid for my product and have made contact with staff on email and messenger but still I NEVER got accurate tracking not once since November 14. I constantly asked for updated tracking and got cut and paste replies and nothing accurate
I asked for a refund as my order seems to be lost in transit … we are now travelling and cannot wait or have it forwarded anywhere and I was told I was still told no refund .

Be wary !!!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a sham

This company is a sham . Never received my order. They put the wrong address on it. I emailed their customer service 3times but they never replied. Their email said it was dispatched on November 22nd but it is now December 8th and still no package. Customer service have sent no response at all.

8 December 2025
Unprompted review
Mira logo

Reply from Mira

Bonjour, merci de votre message, mais nous n'avons eu aucune trace de ces échanges, nous répondons toujours sous quelques jours sauf si le message tombe dans les spams par exemple, auquel cas nous nous en excusons. Pourriez vous vous rapprocher de nous ?

Rated 5 out of 5 stars

Excellent products

Excellent products, quick delivery and carefully packaged. I bought a varied range of products, so far I am so impressed. Prices are so good. Highly recommend!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Less is more

Great products for quite a reasonable price. Though, shipping outside of France can get quite pricey.
Often the bottles of their serum state that you should use a whole pipette per use, but I find half works just as great and the product lasts longer. I highly recommend

9 December 2024
Unprompted review
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