Edit: Corrected from 5 to 4 stars (incorrectly choose 5 from beginning). No change to review otherwise. Answer is based on purchase from webshop only, not the product. Purchase went smooth. My Home... See more
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Do not bother. Entrance set. Entrésæt Comfivo Magister I The website and prices would suggest a premium quality. Nothing could be further from reality. The package was damaged on arrival.... See more
Company replied
the purchasing experience was really good. I bought a wardrobe that was not of the right measures and just with a call the customer service helped me changing my order with another item even if the or... See more
Company replied
My Home Mobler has become my go to place for furniture shopping. This is my third back to back order with them. They are probably the cheapest amongst all the available options (atleast thats what i... See more
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På udkig efter billige møbler i høj kvalitet? My Home Møbler tilbyder et bredt udvalg af moderne møbler i højeste kvalitet til gode priser. Køb møbler online.
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3.4
Average
11K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Extremely disappointing customer service from MyHome Møbler.
One of our dining chairs suddenly broke while my wife was sitting on it, causing her to fall and suffer bruising and swelling. The chairs were less than two years old and had been used normally.
I reported the issue on 30 December 2025. After several follow-ups, a technician eventually inspected the chairs on 31 March 2026. More than four months after my original complaint, My Home finally informed me that the technician had concluded that the chairs were "not sufficiently stable".
What has been most frustrating is the handling of the case. I repeatedly had to follow up myself to receive updates. Emails often went unanswered for weeks, and progress only seemed to happen when I contacted them again.
Although My Home eventually offered a refund after acknowledging the stability issue, the overall process has been extremely slow and stressful. A safety-related complaint involving a customer injury should not take months to investigate and resolve.
We purchased 8 chairs and reasonably expected them to last much longer than less than two years. Instead, we ended up with furniture that was officially assessed as insufficiently stable, months of uncertainty, and a great deal of inconvenience.
Based on my experience, I cannot recommend My Home Møbler.
30 December 2025
Unprompted review
Reply from My Home Møbler
Thank you for sharing your experience. We are sorry to hear about the difficulties you describe. That your chair and the delays in communication, the need for repeated follow-ups, and the length of time it took to complete the investigation.
On 18 March 2025, MyHomeMøbler moved online under new ownership. The MHM brand started to be operated by Furniture Home ApS. If the purchase was made with us, after March 18th 2025, please do not hesitate to contact us by email – info@myhomemobler.dk – or by phone – 78722454 – and we will do everything we can to ensure that you have a better experience with us in the future. We tried to find an order with your name, but unfortunately, unsuccessfully. All orders which was placed before that date are taken care of by the old owners, who can be contacted by email info@mhls.dk.
Do not bother
Do not bother. Entrance set.
Entrésæt Comfivo Magister I
The website and prices would suggest a premium quality. Nothing could be further from reality.
The package was damaged on arrival.
The instructions are inaccurate and not drawn or labelled correctly. Misleading is an understatement. Parts did not fit with screws not long enough.
Extremely weak construction and prone to failure. I want my money back, I have submitted a case.
25 May 2026
Unprompted review
Reply from My Home Møbler
Thank you for taking the time to provide us with feedback. We are truly sorry to hear about your experience. We fully understand how frustrating it must have been to receive a piece of furniture that did not meet your expectations, and we sincerely apologise for the inconvenience this has caused.
We have checked your order and will contact you as soon as possible.
Difficult Assembly Process
Assembly of the REOL CORNOVU 103 (604838) was much harder than expected—over 4 hours and still not finished. A middle panel is very difficult to fit, and some parts for the glass door are missing, so I need to contact customer service.
Delivery was on time, and the quality is fair for the price, but the assembly issues are frustrating.
24 April 2026
Unprompted review
Reply from My Home Møbler
Thank you for taking the time to provide us with feedback. We are truly sorry to hear about your experience. We fully understand how frustrating it must have been to receive a piece of furniture that did not meet your expectations, and we sincerely apologise for the inconvenience this has caused.
We have checked your order and will contact you as soon as possible.
Good Prices, Poor Quality and Long Delivery
The prices are very competitive compared to other options on the market, and the furniture sizes are well-suited for small homes, which is one of the main reasons I placed the order.
However, the delivery time was completely unreasonable. In my case, the order took about one month to arrive, which is far too long.
In terms of quality, the materials are below what is available elsewhere on the market, especially the sofa, which was clearly of lower quality than other similar products. The assembly instructions were also extremely poor. In many cases, you have to guess how the furniture is supposed to be assembled. To make matters worse, some of my parts were not even pre-drilled, and there were also missing pieces, which made the assembly process much more difficult and frustrating.
In my opinion, customer service was actually the best part of the experience, as they were polite and responsive. However, in my case, the solution offered was either a refund or waiting another month for the missing part, which is completely unacceptable when you have already waited so long for the original order.
Overall, the prices are attractive, and the furniture is suitable for smaller spaces, but the long delivery time, poor instructions, lower material quality, and missing or defective parts made this a very frustrating experience. Unfortunately, I will not buy from them again.
10 March 2026
Unprompted review
Reply from My Home Møbler
Thank you for your feedback. We’re sorry you’ve experienced any inconvenience. Thank you for sharing your thoughts. We’re always striving to improve and value all feedback from our customers. We’re sorry we weren’t able to meet your expectations this time. We’ll be taking steps to ensure a better experience in the future.
Nice buying experience overall
the purchasing experience was really good. I bought a wardrobe that was not of the right measures and just with a call the customer service helped me changing my order with another item even if the original item was already on its way to be delivered. The waiting time is quite long (almost a month) though, and the item itself is not of top top quality (it was a bit difficult to assemble because some parts where not build perfectly), but overall I am happy with the experience.
30 March 2026
Reply from My Home Møbler
Din feedback er meget vigtig for os! Tak, fordi du deler din mening. Vi arbejder konstant på at forbedre os og er glade for at have dig som kunde!
SUPER PRODUCT !!!
23 December 2025
Reply from My Home Møbler
We are pleased to hear that you had a positive experience with us! Thank you for your trust and for taking the time to provide us with valuable feedback. We look forward to welcoming you back!
Great experience
Apart from a bit longer waiting time for delivery everything went really great. The quality and the looks of the tv table exceeded our expectations.
1 December 2025
Reply from My Home Møbler
Hi Iva,
Thank you review!
We’re glad to hear that you’re happy with the quality and look of your new TV table, even though the delivery took a bit longer than expected.
If there’s anything we can help with in the future, you’re always welcome to reach out.
We order quite a lot of stuff from them…
We order quite a lot of stuff from them and they’re just perfect. And the price was also nice. Everything came together, and fits perfectly in our new house. I’m gonna order more for sure.
11 November 2025
Reply from My Home Møbler
Hi Alicja,
Thank you for your review!
We’re thrilled to hear that you’re happy with your orders and that everything fits perfectly in your new home.
It means a lot to us that you continue to choose our products — we truly appreciate your trust and look forward to serving you again soon!
Not recommended
Your 12 day delivery time was not actually to me but to the delivery company. You only delivered half of my order. The mattress arrived the following week. I had to hire someone to put the bed together, when you could sell your furniture with an assembly service fee instead of expecting people to put together furniture!. You delivered a bed with no slats so it is an unusable bed?
28 April 2025
Reply from My Home Møbler
Hi Jennifer,
Thank you for your review — and we're very sorry to hear about your experience.
We understand how frustrating it must have been to receive your order in two separate deliveries and to discover the bed could not be used as expected. That’s certainly not the smooth experience we strive to provide.
Regarding the slats, we do our best to make it clear on our website that they are sold separately, as this allows our customers to choose the type that best suits their needs. That said, we fully understand how this can be overlooked, and we’ll review how this information is presented to make it even clearer.
We also appreciate your feedback about the assembly. Offering an optional assembly service is a great suggestion, and it's something we’ll take into consideration for the future.
If there’s anything we can do now to assist or if you’re still missing any parts, please don’t hesitate to contact our customer service team at info@myhomemobler.dk with your order number. We’d love the chance to help make things right.
Excellent & delivered on time !
Excellent & delivered on time !! all in all a very easy experience!
23 December 2024
Reply from My Home Møbler
Hej Kieran
Tak, for din anmeldelse.
Du ønskes en rigtig god dag😊
My Home Møbler
Very bad experience
Very bad experience, I bought 4 chairs and they told me to come and pick them after 6 days.
I came by, they said we are sorry there was probably not enough space in the truck that we recieve every Friday; you will get them next Friday.
And then they kept telling me we are sorry you will get them next Friday, this game lasted for three weeks and at the end they said we are sorry we dont even have them in our warehouse,but we expect to get them in two months.
11 October 2024
Unprompted review
Reply from My Home Møbler
Hi Hatem,
Thank you for your feedback. We deeply apologize that you have had a negative experience with your order. This is not the service we aim to provide.
We understand how frustrating it must be to wait so long for your chairs, and we apologize for the inconvenience.
Best regards,
My Home Møbler
Very very bad service and fraud shop
Very very bad service and fraud shop, Even workers didnot work properly. Its just a scam shop.
9 September 2024
Unprompted review
Reply from My Home Møbler
Hej Stine
Tak for din anmeldelse. Vi er kede af at høre, at din oplevelse ikke har levet op til dine forventninger. Vi har forsøgt at indhente flere oplysninger fra dig, så vi kan komme i kontakt og hjælpe dig bedst muligt, men har desværre ikke fået svar. Vi vil meget gerne prøve at finde en løsning på dit problem, så vi opfordrer dig til at kontakte vores kundeservice enten via e-mail på info@mhls.dk eller via vores chat på hjemmesiden. Vi står klar til at hjælpe dig videre.
Vi ser frem til at høre fra dig.
Venlig hilsen
My Home Møbler
The worst experience I have ever had
The worst experience I have ever had. ordered online, good price. But the order was not delivered on the date noted in the receipt. The chat said that the date was changed and the email was sent. But we didn't get any emails about that. No letters in spam either. When yesterday I was chatting with customer service an sms came up that the delivery was postponed for today between 14-16. No delivery today either. The telephone doesn't respond, the chat doesn't respond. Never order here again!
3 September 2024
Unprompted review
Reply from My Home Møbler
We’re truly sorry to hear about your negative experience with your recent order. It’s clear that we’ve fallen short of your expectations, and for that, we sincerely apologize.
We can see that there have been issues with communication and delivery, and we understand how frustrating this must be. According to our system, we have sent a response to your inquiries. We are currently looking into what went wrong and how we can prevent this from happening in the future.
If you’re still in need of assistance, please reach out to us via chat, mail or phone and we’ll do our best to resolve the issue as quickly as possible.
Thank you for bringing this to our attention.
Great experience in Sønderborg
We bought a sofa bed and a dining table. The experience with Klaus was perfect. Clear with lead-times, good advice and decent prices.
Would go again.
12 July 2024
Unprompted review
Reply from My Home Møbler
Hallo Alejandro
Thank you so much for your kind review! We’re delighted to hear that your experience with Klaus was perfect. It’s great to know that you appreciated the advice and found our prices reasonable.
Your feedback means a lot to us, and we’re thrilled that you’re happy with your new sofa bed and dining table. We look forward to welcoming you back in the future!
Best regards,
My home Møbler
The product was missing montage kit…
The product was missing montage kit (screws) and the solution proposed by the store manager wasn't a great one.
14 July 2024
Reply from My Home Møbler
Dear Marius
We sincerely apologize that the montage kit (screws) was missing from your product and that the solution proposed by the store manager did not meet your expectations. We strive to provide the best service possible.
Please feel free to contact our customer service via the help button on our website, so we can find an appropriate solution for you.
Best regards,
My Home Møbler
Reply from My Home Møbler
Hey Zachary
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and that you love the product. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
Best regards,
My Home Møbler
God service!
8 July 2024
Reply from My Home Møbler
Hej Sharon
tak
Du ønskes en rigtig dejlig dag😊
My Home Møbler
Reply from My Home Møbler
Hej Lene
Vores leveringstid er 3 dage for hjemmelevering.
Ønsker man at afhente varen i en af vores butikker går der længere tid da butikkerne kun modtager varer en gang om ugen.
Beklager du må vente på afhentningen af din ordre.
Du ønskes en dejlig dag😊
My Home Møbler
Very engaged and helpful personnel.
18 May 2024
Unprompted review
Reply from My Home Møbler
Hej
Tusind tak for din feedback.
Vi er meget glade for, at du har haft en god oplevelse, og vi sætter stor pris på din anmeldelse.
Du ønskes en god dag.
Med Venlig Hilsen
My Home Møbler
Reply from My Home Møbler
Hej Gunhild
Tak for din anmeldelse.
Du ønskes en rigtig god dag😊
My Home Møbler
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