My Transfers Reviews 

always to the point for best price

Easy to use.

Booking process was easy, drivers arrived on time for both journeys, were helpful and friendly. the transfers were a great stress free start and end to our holiday. Would definitely use them again!

Driver was on time on day of arrival and day of departure. They were different drivers but both very friendly with clean cars and neat child seatsz

Edit after seeing MyTransfer's 2nd response:

OK, I'm now not sure whether you are deliberately ignoring the fact that the flight landed at 11:09am or if you are ignoring your terms and conditions "The driver will wait for you for 60 minutes after your flight’s arrival time." and "We continuously monitor your flight, so if there are minor delays you don't need to worry – your driver will still be there for you."
If it's the later, then you need to make it clear to customers that they don't actually have 60 mins from the flight arrival time - they have 60 mins from whenever the driver decided to arrive at the airport, and that might be before your flight lands. There is literally no way to know what the cut off time is, because there's no way to know what time the driver arrived - and if the driver leaves without you, you are completely on your own. No discussion, no option to pay extra for more waiting time, no option to pay extra for someone to come back and get you, no refund. Just stranded with a family and suitcases.

I obviously got the WhatsApp exchanges, and I am not disputing the fact that the driver was at the airport for 60mins. What I am saying is that we were at the meeting point well within 60mins of our flight landing (as per your email instructions), and the driver (by your own admission) left well before 60mins of our flight landing.

We could discuss why someone would get to an airport before a flight lands, or even the exact time a flight lands. Maybe they think we can step directly from the airplane to the meeting point? But it's irrelevant, you specifically say that "The driver will wait for you for 60 minutes after your flight’s arrival time." and that didn't happen.

Hopefully people will see from your responses on here what kind of service they will get if something goes wrong.

Edit after seeing MyTransfer's 1st response:
More gaslighting! This is the response I keep getting, but everyone is ignoring the fact that the driver didn't wait 60mins. If you allowed photos on here I would upload the proof (which I have already sent by email).
I have proof from the airline that the flight landed at 11:09am, and I have a message at 12:02pm saying that the driver had left. That is less than 60mins!!
We were at the meeting point, and you can keep saying that it's our fault/responsibility for not being able to find the driver (even though there was absolutely no attempt for him to find us) - but how can we find the driver if he's already left?
It's not surprising that you keep getting bad reviews from Malaga if you keep ignoring real customer experiences.

Booking #2534124.
I paid €173 for a private minivan transfer from Malaga airport to our hotel. The flight was due to land at 11:25am, but landed early at 11:09am.
There was quite a queue at passport control, but we made our way through the airport as quickly as we could, and went straight to the meeting point.
There were quite a few drivers around and while we were trying to find our name, at 12:02pm I got a message from the local taxi firm to say that the driver had waited an hour and had left.
There was no contact to try and make sure we could find the driver, nothing, just a message to say they'd gone.
We were there within an hour of the plane landing, which is what it says in the terms and conditions, but the company said that the driver had got there at 11:00am and would only wait a an hour. Why a taxi firm would think it's a good idea to arrive before a flight even lands is beyond me?!
I thought maybe they would charge us extra waiting time or to send the driver back or something (even though we were there within the hour), but they just flat out refused to help, and just left my family stranded in an foreign airport. I spent an hour trying to get someone at the local company to help, and then trying to get help from MyTransfer.
I spoke to someone at MyTransfer, who also refused to help and then just ended the chat before I could explain everything, and then when I spoke to someone else was just told to email MyTransfer to raise a complaint. Literally zero help!
In the end we managed to get a taxi (another few hundred Euros!). But I have honestly never felt more let down by a company. Just leaving a family totally stranded is not acceptable.
I cancelled our return transfer, and obviously would never use or recommend them.
I emailed MyTransfers, as advised, but that was 2 weeks ago and haven't heard anything back. To be honest I'm not really expecting to now. I've since read a lot of reviews, specifically for MyTransfers at Malaga airport, and it sounds like it might just be a scam. I would avoid at all costs.

The driver was punctual, helpful, and friendly. His driving style was normal. He took us straight to our destination, even though it was difficult to reach due to a market in the city center.

On time! Nice clean car, steady driving and an English speaking driver. Excellent.

I left a review before about how easy it was to book a transfer, and now I can say that the rest of the experience exceeded our expectations! They were very responsive and helpful every step of the way. A few hours before our scheduled transfer, I received a WhatsApp message with a confirmation and information about our driver. He showed up early both times we met, even though our return flight was delayed over an hour. Was very friendly and helpful, very sweet to my kids, and most importantly drove very safely. The van was incredibly comfortable and clean, very roomy. The child seat and booster were there as requested. I did re-install the child seat myself as it was a little loose. Our driver stopped once for snacks in case the kids were hungry or needed a bathroom break.

Very good communication which put us at ease. Drivers from and to airport were early, helped with luggage and supper friendly. Easy booking, mini buses were clean and even threw in car seat on way to accommodation.

Booked a taxi 3 days before leaving for the airport. On the day, 5:30am, taxi not there. 9 minutes later got a text message from the driver asking if i'm outside to which i said yes and the driver said they are coming, 20 minutes later, nothing. I'm stading there already 6am with my wife and 2 kids calling the dirver, no reply. Then almost an hour later driver calls me to say he is not coming!!!. MyTransfer chat asked if i want to book Bolt through them but in that small location Bolt, Uber etc don't operate so they didn't have a replacement. Only by pure luck the other two British families agreed to share their taxis with us (thank you to them!) otherwise we would have to rebook the flight, hotel, parking etc. What a nightmare company. In addition, have been chasing them for 4 weeks to get a refund and didn't get 100% because of the currency conversion. AVOID!

The Ryanair flight arrived on time. A musical instrument put in the hold of plane did not arrive. I met my transfers driver and asked him to wait while I asked at lost and found desk. He said he could not wait and left me to find my own way to Faro. This happened yesterday. I rang the company and also left text messages. They did not reply to my queries. They take your money pre paid and run. It seems in the Algarve you can treat tourists like dirt on your shoe.
My driver had no command of the englisch language. Just said I go. No time. Lagos too far. They were paid over 100 hundred euros yours by me. A cowboy business.This company I will never use again. They took advantage of me. They will also do this with you. Do not use them. Warning

Fantastic service to & from Mahon airport to Binibeca
Huge coach for just 5 of us :-)

I recommended this service.

All excellent up to the point where the passengers were brought to the wrong destination. This was quickly rectified, but needed a little more attention to detail.

Reply: Thanks for your reply. No need for further investigation, the driver just showed them they had received the incorrect drop off but immediately arranged for it to be rectified. So minumum stress was caused there, hence the 4****. I think that how a company responds when things go a bit wrong tells you much more about them than when things happen to go perfectly. Would use again.

Excellent service. They sent me updates via WhatsApp. Tracked our flight and waited for us till we came out of the airport.
Our return journey they picked us up from hotel and dropped us off at the airport on time.
Communication very good. Gave us drivers name and WhatsApp number. He held a sign up with our name at the airport.

All was perfect. Thank you all.