Postnord Reviews 

Customer service not do the correction that they promise to do. Not reliable. I paid for home delivery but shown in APP as go to pickup point. I called asking for correction. They told that they did it. But it still shows as go to pickup point. I called several times from Friday 5 June 2026 to thursday.11 June Nothing change.

100% ubukelige x 1 million

PostNord are just hopeless. Very bad delivery. Lost my package. When I phoned they could not understand basic English. Workers at PostNord are confused and in a daze. Give the workers better hours and better pay and maybe they can keep staff who will improve the service.

Since PostNord won’t stop pestering me for a review, here’s one—for better or worse.
I ordered an item on Finn, paid for it and the delivery well in advance because I needed it for my ski trip on March 19, 2026. The package reached a PostNord pick-up point at the shop on March 4, 2026. Things were looking promising…
Then… radio silence. Five days pass with no updates. Finally, on March 9, the shipment is “picked up for transportation.” Weird, but okay—I still have time. Keep in mind, it’s four hours of driving away from me (or three days of walking, if I were ambitious).
Fast forward to today, March 16, 2026. Twelve days since PostNord took possession, seven days since the last update, and still nothing. As the receiver, I can’t even file a complaint. Contacting customer service? Impossible—apparently the chatbot is training for the Olympics in evasive maneuvers.
So, what can I say about this service? You guess.

UPD 19.03.26 PostNord send me message that they can not localise package.

Feil hentested for 3 gang på 1år er drittlei hele postnord de svarer ikke på telefon,er den ubemannet?

I’ve long been proud on PostNord as the backbone of physical communication. Now I’m genuinely disappointed to see them wind down their letter delivery service.

While I understand that communication habits are shifting, this change still feels like a loss of something tangible and personal in our lives. It’s frustrating to see a trusted institution pivot away from letters entirely, especially knowing that this decision affects not just tradition, but everyday people who value or depend on physical mail.

They are so terrible. Package arrived in my town, then they sent it to the other side of Norway!!!! Their customer service is absoulte cr*p, if you can actually get a hold of someone...which is a miracle!! Everytime i have to deal with these people its the same!

Good delivering

My parcel was delivered to a completely different pickup point far away from my address. Very inconvenient and disappointing service.

They said that will be delivered exactly the same day I am writing this complain but still no package and waiting now over one week for it. Need this package because of work and no delivery not delivered. Good job 👌

Packages that I send to Norway NEVER get there on time, birthday gifts I sent you actually sent back so my granddaughter never got her gift!
PLEASE retrain and sort yourselves out.