Megazip Reviews 

2,387
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it easy to order and locate genuine, often hard-to-find, and correct parts for various vehicles. People frequently praise the efficient delivery service, noting that items arrive promptly and are well-packaged, ensuring they are in perfect condition. The company's communication and overall service are often highlighted as excellent, leading many consumers to express high satisfaction and their intent to purchase again. However, some customers also noted issues with shipping costs, reporting that additional charges were requested after an order was placed, or that initial shipping estimates changed unexpectedly. A few other people also felt that there were significant delays in shipping or order processing, with items taking longer to dispatch or arrive than initially expected.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly the availability of hard-to-find and genuine... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising fast shipping and prompt... See more

Order

Reviewers mention positive feedback about order experiences, with many finding the ordering process easy,... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence, efficiency,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

This isn't the first time I've purchased from Megazip, and it won't be the last. This time, it's from Japan to the always bureaucratically complex Argentina via state postal services. Even so, it alwa... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 74% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(2,387)

188 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been waiting for my order now…

I have been waiting for my order now for a month and still haven’t received it. On top of that I received a €90 custom fee for this order. I will never use this company or site again.
Paying for expedited shipping is also a joke. I have had to call DHL 4 times for shipping issues related to problems with customs.

15 July 2026
Unprompted review
Megazip logo

Reply from Megazip

Hello,

Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration and inconvenience you’ve experienced with your order, including the unexpected customs fee and the delays with DHL.

We completely understand your disappointment, and we want to clarify that customs fees are not included in the order cost, as they are determined by your country's customs authorities. This information is available on our website, but we truly regret if this was not made clear enough during the checkout process.

Regarding the delivery timeline, we can confirm that your order is currently scheduled to arrive within the next few days. However, we understand how frustrating it must have been to wait for a month and deal with multiple calls to DHL. This is not the experience we want for our customers, and we deeply regret the inconvenience.

If there is anything we can do to assist you further, whether it’s helping track your order, addressing concerns with DHL, or providing additional guidance, please don’t hesitate to let us know.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

Great company to work with

Great company to work with. They were able to get me the parts i needed that were not available anywhere in the USA. I reveived the parts very fast once they shipped. I will definitely order from them again!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Helpfull Customer service

Customer service team worked in with my while i finalised my order.
Once the order was finalised, very quick postage from Japan to Australia, all well packed and a secure delivery.
Very happy with Megazip!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Very convenient purchase

Very convenient purchase, very courteous and professional staff, ready to do everything to ensure that the customer is satisfied, very fast delivery, taking care of the smallest detail so that there will be no problem, a team of champions, highly recommended, especially Valerie L. and Katherine K. Thank you 🙏.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

First experience with this website went absolutely great!

Honestly can't imagine any better customer support they provided!
When I finally found the rare Asian-market-only motorcycle part I was seeking for a month, found here, bought it, but after checking it turned out they don't have in US warehouse, but support quickly offered me better way from Japan, so I won so much time. In such cases transportation fee costs so much more of course, but at least I found what I was seeking for, and their help was quick and incredible!
Recommended, will buy parts again from them.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers, they get the money they dont sent the parts, and they dont refund the money

AVOID THEM

17 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a fuel tank for my bike

I ordered a fuel tank for my bike. Only after inquiring on status did I get information that it can not be shipped with current couriers and require even more money, I have already paid an increased shipping cost and now asking for more money. Beware, never again.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

Stay away!

Stay away!! Very disappointing experience with MegaZip.

The order was accepted and payment was taken, while the item continued to show as “processing” for several days. After multiple follow-ups and reassurances from support, I was eventually informed that the part was apparently unavailable after all.

This reflects poor inventory management and a lack of proper order verification before accepting customer payments.

Communication was slow, the process was inefficient, and the overall experience was frustrating and time-consuming. Unfortunately, this has significantly reduced my confidence in ordering from MegaZip again.

7 May 2026
Unprompted review
Megazip logo

Reply from Megazip

Dear Hashin,

Thank you for your message, and we fully understand your frustration. You're right to expect accurate information, and we're truly sorry for letting you down.

To briefly explain, our website displays manufacturer catalogs rather than real-time inventory. Typically, we confirm availability after receiving an order. In your case, the part was no longer available, and we should have identified this much sooner.

Your refund has been processed and should be credited to your account within 2–5 business days. As a gesture of our apology, we’ve also offered you a special offer, which you can find in your Megazip account. That said, we completely understand if you’re hesitant to give us another chance.

To avoid similar issues in the future, please feel free to reach out to us directly before placing any orders. We’ll be happy to verify real-time availability for you in advance.

Once again, we sincerely apologize for the inconvenience. We truly hope you might consider giving us another opportunity to serve you better.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

My experience

This shop has many parts for old timers, I’m sure you find for your car and motorcycles. Fast shipping, customer service gives us reply super quick, very recommended. Two thumbs up!!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism, Humanity, and World-Class Service – A True Partner for Riders!

I want to share my exceptional experience with Megazip and express my deepest gratitude to their team. I ordered a large set of OEM parts for my Suzuki V-Strom 650 (including fork seals, bushings, and cush drive rubbers), and during a period of complex security-related logistics in my region, they proved what elite service looks like.

After my initial package was returned due to regional challenges, Megazip handled the situation with a level of responsibility I have rarely seen:

Generous & Proactive Service: While the package was back with them, they allowed me to add several more parts to the order without charging any additional service or shipping fees.

Customs Sensitivity: At my request, they worked carefully to ensure the total value of the shipment was managed so it wouldn't exceed the threshold for customs duties—showing they truly care about the customer's financial interest.

Logistics Excellence: To overcome the regional delays, they upgraded the shipping to FedEx Premium on their own initiative, charging me only the minimal price difference.

Constant Support & Communication: They kept me updated throughout the entire process and personally followed the shipment until it arrived safely at my home workshop.

It is rare to find a company that combines such technical precision with genuine empathy and human service. All the original parts arrived in perfect condition, and the peace of mind they provided during such an uncertain time is priceless.

Thank you, Megazip, for being a reliable partner for riders and for helping me get my bike back on the road in top condition!

Adir Masuri

5 May 2026
Unprompted review
Rated 5 out of 5 stars

You should be using MegaZip!

I have been using MegaZip for years now and have found the website easy to use and very helpful with the diagrams they have available... they are always happy to help with adding to orders, chasing up hard to get parts and their communication is second to non... both via email/website and phone calls.

18 March 2026
Unprompted review

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