This robot is a mess
This robot is a mess and not ready for the market. Period.
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This robot is a mess and not ready for the market. Period.
What I thought was going to be a great lawn mower has turned into big headaches. There’s nobody to talk to, they have a BOT set up. In the beginning everything was fine then in slowly started going downhill. I have had so many problems to list but the main problem is the robot will not go to charger from my front yard. All these problems started right before I was planning on purchasing their Lidar model. NOT now. It takes me 10 times longer cutting my yard and dealing with all the problems than it would if I had a zero turnaround. I believe that’s what I’m going to do. I purchased mine when they were looking for investors and I started to invest with them because the concept is great. I wouldn’t recommend purchasing a Luba product AKA Mammotion. The number of negative videos on YouTube will probably put them out of business.
Just some good advice, you need a good customer service department and if you sell a mower that cost several thousand dollars, you need to stand behind it.
Good luck with your future sales. I really do hope you get it together.
Don’t buy this product if you expect reliable support when something goes wrong.
Terrible customer service!
Avoid at all costs because you will have problem after problem and that’s at the point of ordering to delivery with missing items and then comes the so called customer service or lack of it!
This is an expensive mower but the experience is something you would expect for a very cheap one!
The final straw comes after you buy one they send you an offer showing the exact same mower for €400 less than you paid for one week before!!!!
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