Mobico Reviews 

10,035
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Bad experience. +3 days later shipped than anounced. Device did not work upon arrival and was heavily damaged. No compensation offered, +5 days of repair. Avoid this company at all costs, they treat y... See more

Rated 5 out of 5 stars

Ik heb de refurbished iPhone 10R gekocht voor de vriendin die, komende van een IPhone 6s er erg blij mee is. Het toestel werd netjes ingepakt en snel geleverd. Tot verrassing werd het toestel geleverd... See more

Rated 5 out of 5 stars

Een iPhone 12 Pro besteld met conditie 'nieuwstaat'. De dag later iPhone binnengekomen, en idd in nieuwstaat en draaiend, zonder een enkel probleem. Ik noem dit On Time Above Customer Expectation, of... See more

Rated 5 out of 5 stars

I recently made the best tech decision of my life by buying the iPhone 13 Pro Max from Mobico, and let me tell you, it's been an absolute game-changer! They didn't just sell me a phone; they delivered... See more

Company details

  1. Telecommunications Equipment Supplier
  2. Telephone Company

Written by the company

Refurbished iPhone ✓ 2 jaar garantie ✓voor 23:59 besteld volgende dag in huis ✓gratis verzend of afhalen ✓ hoogste kwaliteit ✓ruim assortiment


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(10,035)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. The price was amazing and the phone seems brand new. It came with a screen protector, a case and a charger! The delivery was very fast as well, would definitely recommend Mobico!

26 July 2023
Unprompted review
Rated 5 out of 5 stars

On Time Above Customer Expectation

Een iPhone 12 Pro besteld met conditie 'nieuwstaat'. De dag later iPhone binnengekomen, en idd in nieuwstaat en draaiend, zonder een enkel probleem. Ik noem dit On Time Above Customer Expectation, of te wel de dienstverlening die je verwacht. - Rob

15 June 2023
Unprompted review
Rated 5 out of 5 stars

I recieved the package less than 24…

I recieved the package less than 24 hours later, it was fast. The product came as new and did not have any signs of use, the batery was at 99%. In general, i would come back again, recommended!

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful phone with well considered packaging

I received the iPhone XS and was very happy with the way it was presented. It came with a screen protector already attached and a clear case too! The charger and pin were extra bonuses. I was very happy with the EarPods I bought that connect directly to the phone, no wireless for me. The delivery was so fast and I am happy that they ship directly from the Netherlands so no big shipping hauls from other countries, best for the environment. The phone looks in excellent quality and I have been playing with it since I bought it to test it's features. All look great! Thankyou for the attention you put into delivery and packaging!

7 April 2023
Unprompted review
Rated 5 out of 5 stars

I buy an iPhone XS Max

I buy an iPhone XS Max. First when I turn it on it was something wrong with soft system. And I needed to go to repair shop to fix it. And now working perfectly. It says on the website that is almost new and it is. It has some small scratches next to the speakers but for me it doesn't matter. Looks perfectly as new. I already love it. And would buy again here. Strongly recommend 😊

22 March 2023
Unprompted review
Rated 5 out of 5 stars

5 stars!

5 stars!! I ordered three iPhone 8. everything perfect. I recommend this site.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Super nice site (Mobico)

Super nice site (Mobico). I bought my iPhone SE 2020 yesterday and I received it within 1 day. He looks beautiful. I also received many emails with all the information and when he would come. Really great!

8 February 2023
Unprompted review
Rated 1 out of 5 stars

No guarantee

After eight months I had a problem with the screen that Mobico refused to accept under the guarantee terms. The reparation they offered was pretty much half of the original price, which is not serious.

13 November 2022
Rated 5 out of 5 stars

Amazing product for great price

I got an iphone 11 from mobico because i broke mine in Netherlands and needed one asap! Got it shipped in two working days, i got the 3 star version which is sort of used but it looks brand new! the battery is 100% and it has no scratches, also got a case and all the accessories and it was grat price for amazing cindition! I couldnt be more satisfied with my purchase and I would for sure buy from here again!

4 August 2022
Unprompted review
Rated 1 out of 5 stars

poor customer service (none)

I have ordered phones before from this site and generally been happy. This time I needed some customer service and then it all started to fall apart very quickly.

I believe that the customer service team of Mobico is not based in the Netherlands - telephone lines open from noon til 7pm and I receive emails from them late in the evening.

Short story - I am still waiting for my money to be refunded - I received a credit note more than 48 hours ago and still have not received my money back!!

I can not understand how it is possible to run a business in this way. No proactive approach to customers, long/slow response times, no expression of sorry for the inconvenience etc, and slow paying my money back. Sorry Mobico but I will not order from you again.

23 July 2022
Unprompted review

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